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book.book Page 1 Wednesday, January 20, 2010 10:20 AM
Dell™ PowerEdge™ R910
Hardware Owner’s
Manual
Regulatory Model: E06S Series
Regulatory Type: E06S001
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book.book Page 2 Wednesday, January 20, 2010 10:20 AM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights
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book.book Page 3 Wednesday, January 20, 2010 10:20 AM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 15 Setup Menu. . . . . . . . . . . . . . . . . . . . . 16 View Menu . . . . . . . . . . . . . . . . . . . . . 17 Hard-Drive Indicator Patterns
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book.book Page 4 Wednesday, January 20, 2010 10:20 AM Other Information You May Need . . . . . . . . . . . . 60 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 63 Choosing the System Boot Mode . . . . . . . . . . . . 63 Entering the System Setup Program . . . . . . . . . . . 64 Responding to Error Messages. . . . . . . . . . . 64 Using the System Setup Program Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . 64 System Setup Opti
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book.book Page 5 Wednesday, January 20, 2010 10:20 AM Embedded System Management . . . . . . . . . . . . 82 iDRAC Configuration Utility . . . . . . . . . . . . . . . 83 Entering the iDRAC Configuration Utility . . . . . . 83 3 Installing System Components . . . . . . . . 85 Recommended Tools. . . . . . . . . . . . . . . . . . . 85 Inside the System . . . . . . . . . . . . . . . . . . . . 85 Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 87 Removing the Front Bezel . . . . .
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book.book Page 6 Wednesday, January 20, 2010 10:20 AM Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107 Removing a Hard-Drive Blank . . . . . . . . . . 108 Installing a Hard-Drive Blank . . . . . . . . . . . 108 Removing a Hard Drive . . . . . . . . . . . . . . 109 Installing a Hard Drive . . . . . . . . . . . . . . 110 Removing a Hard Drive From a Hard-Drive Carrier. . . . . . . . . . . . . . . . . . . . . . . 112 Installing a Hard Drive Into a Drive Carrier. . . . 113 Opti
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book.book Page 7 Wednesday, January 20, 2010 10:20 AM iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136 Installing an iDRAC6 Enterprise Card . . . . . . . 136 Removing an iDRAC6 Enterprise Card . . . . . . . 138 VFlash Media (Optional). . . . . . . . . . . . . . . . . 139 Installing a VFlash Media Card. . . . . . . . . . . 139 Removing a VFlash Media Card . . . . . . . . . . 139 Internal Dual SD Module (Optional). . . . . . . . . . . 139 Removing the Internal Dual SD Module . . . .
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book.book Page 8 Wednesday, January 20, 2010 10:20 AM System Battery . . . . . . . . . . . . . . . . . . . . . 157 Replacing the System Battery . . . . . . . . . . 157 SAS Backplane. . . . . . . . . . . . . . . . . . . . . 159 Removing the SAS Backplane . . . . . . . . . . 159 Installing the SAS Backplane. . . . . . . . . . . 161 Power Distribution Board . . . . . . . . . . . . . . . 161 Removing the Power Distribution Board . . . . . 161 Replacing the Power Distribution Board . . . .
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book.book Page 9 Wednesday, January 20, 2010 10:20 AM Troubleshooting a Wet System . . . . . . . . . . . . . 176 Troubleshooting a Damaged System . . . . . . . . . . 177 Troubleshooting the System Battery. . . . . . . . . . . 178 Troubleshooting Power Supplies . . . . . . . . . . . . 179 Troubleshooting System Cooling Problems . . . . . . . 180 Troubleshooting a Fan . . . . . . . . . . . . . . . 180 Troubleshooting System Memory . . . . . . . . . . . . 181 Troubleshooting an Internal USB Key
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book.book Page 10 Wednesday, January 20, 2010 10:20 AM Using the Custom Test Options . . . . . . . . . . . . 195 Selecting Devices for Testing. . . . . . . . . . . 195 Selecting Diagnostics Options . . . . . . . . . . 195 Viewing Information and Results . . . . . . . . . 196 6 Jumpers and Connectors. . . . . . . . . . . . 197 System Board Jumper . . . . . . . . . . . . . . . . . 197 System Board Connectors . . . . . . . . . . . . . . . 198 SAS Backplane Board Connectors . . . . . . . .
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book.book Page 11 Wednesday, January 20, 2010 10:20 AM About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 63. Enters System Services, which opens the Lifecycle Controller. The Lifecycle Controller allows you to access utilities such as embedded system diagnostics. For more info
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book.book Page 12 Wednesday, January 20, 2010 10:20 AM Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 1 8 2 3 4 6 7 9 10 5 Item Indicator, Button, or Icon Description Connector 1 Optical drive One optional slim-line SATA (optional) DVD-ROM drive or DVD-RW drive. NOTE: DVD devices are data only. 2 Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system.
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book.book Page 13 Wednesday, January 20, 2010 10:20 AM Item Indicator, Button, or Icon Description Connector 3 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 4 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant. 5 Video co
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book.book Page 14 Wednesday, January 20, 2010 10:20 AM Item Indicator, Button, or Icon Description Connector 9 System identification A slide-out panel for system information panel including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. Space is provided for an additional label. 10 Hard drives Up to sixteen 2.5-inch, external hot-swappable SAS or SSD hard drives. NOTE: Only one SATA drive is supported on the x4 backplane. SAS and SATA hard di
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book.book Page 15 Wednesday, January 20, 2010 10:20 AM Figure 1-2. LCD Panel Features 2 1 3 4 Item Buttons Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: � Press once to increase scrolling speed. � Press again to stop. � Press again to return to default scrolling speed. � Press again to repeat the cycle. 4 System identification Turns
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book.book Page 16 Wednesday, January 20, 2010 10:20 AM To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon. From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus. Setup Menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Descriptio
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book.book Page 17 Wednesday, January 20, 2010 10:20 AM View Menu Option Description DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU
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book.book Page 18 Wednesday, January 20, 2010 10:20 AM Hard-Drive Indicator Patterns 1 2 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or
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book.book Page 19 Wednesday, January 20, 2010 10:20 AM Drive-Status Indicator Pattern (RAID Only) Condition Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber three Rebuild aborted seconds, and off six seconds Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators 5 1 2 3 4 6 10 9 8 7 Item Indicator, Button, or Icon Description Connector 1 Ethernet or SFP+ Depending on the
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book.book Page 20 Wednesday, January 20, 2010 10:20 AM Item Indicator, Button, or Icon Description Connector 2 VFlash media slot Connects an external SD memory card (optional) for the optional iDRAC6 Enterprise card. 3 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant. 4 iDRAC6 Enterprise Dedicated management port for the port (optional) optional iDRAC6 Enterprise card. 5 PCIe expansion card PCI Express Generation 1 and slots (7) Generation 2 Slot 1: P
