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book.book Page 1 Friday, December 4, 2009 4:13 PM
Dell™ PowerEdge™ C1100
Systems
Hardware Owner’s
Manual
Regulatory Model CS24-TY
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book.book Page 2 Friday, December 4, 2009 4:13 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights rese
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book.book Page 3 Friday, December 4, 2009 4:13 PM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 Hard-Drive Indicator Patterns. . . . . . . . . . . . . . 16 Back-Panel Features and Indicators . . . . . . . . . . 17 NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18 Power and System Board Indicator Codes . . . . . . . 19 POST Error Codes . . .
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book.book Page 4 Friday, December 4, 2009 4:13 PM Processor Settings . . . . . . . . . . . . . . . . . 36 System Memory Settings . . . . . . . . . . . . . . 36 Advanced Menu . . . . . . . . . . . . . . . . . . . . . 36 Processor Configuration . . . . . . . . . . . . . . 36 Memory Configuration . . . . . . . . . . . . . . . 38 IDE Configuration . . . . . . . . . . . . . . . . . . 38 Super IO Configuration . . . . . . . . . . . . . . . 39 USB Configuration . . . . . . . . . . . . . . . .
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book.book Page 5 Friday, December 4, 2009 4:13 PM Installing a Hard Drive Into a Hard-Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . 51 Removing a Hard-Drive Carrier. . . . . . . . . . . 52 Installing a Hard-Drive Carrier . . . . . . . . . . . 52 Opening and Closing the System . . . . . . . . . . . . 53 Opening the System . . . . . . . . . . . . . . . . 53 Closing the System . . . . . . . . . . . . . . . . . 54 Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 54
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book.book Page 6 Friday, December 4, 2009 4:13 PM Removing a RAID Battery. . . . . . . . . . . . . . 70 Installing a RAID Battery . . . . . . . . . . . . . . 70 Integrated Storage Controller Cards. . . . . . . . . . . 72 Removing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . 73 Mezzanine Card (10 GbE LAN) . . . . . . . . . . . . . . 74 Remov
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book.book Page 7 Friday, December 4, 2009 4:13 PM Control Panel (Optional) . . . . . . . . . . . . . . . . . 88 Removing the Control Panel . . . . . . . . . . . . 88 Installing the Control Panel. . . . . . . . . . . . . 89 Control Panel Assembly (Optional) . . . . . . . . . . . 89 Removing the Control Panel Assembly. . . . . . . 89 Installing the Control Panel Assembly . . . . . . . 90 System Battery . . . . . . . . . . . . . . . . . . . . . . 91 Removing the System Battery . . . . . .
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book.book Page 8 Friday, December 4, 2009 4:13 PM Troubleshooting the System Battery. . . . . . . . . . 100 Troubleshooting Power Supplies . . . . . . . . . . . 101 Troubleshooting System Cooling Problems . . . . . . 102 Troubleshooting a Fan . . . . . . . . . . . . . . . . . 102 Troubleshooting System Memory . . . . . . . . . . . 103 Troubleshooting a Hard Drive . . . . . . . . . . . . . 105 Troubleshooting a Storage Controller . . . . . . . . . 106 Troubleshooting Expansion Cards. .
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book.book Page 9 Friday, December 4, 2009 4:13 PM 6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 119 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 119 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Contents 9
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book.book Page 10 Friday, December 4, 2009 4:13 PM 10 Contents
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book.book Page 11 Friday, December 4, 2009 4:13 PM About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Start Menu" on page 33. Enters the BIOS Boot Manager. See "System Setup Options at Boot" on page 34. Starts Preboot eXecution Environment (PXE) boot. Enters the SAS Configuration Utility. For more information, see the SAS
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book.book Page 12 Friday, December 4, 2009 4:13 PM Front-Panel Features and Indicators Figure 1-1. Front-Panel Features—3.5-Inch Hard-Drive System 1 2 4 3 5 6 7 9 8 Item Indicator, Button, Icon Description or Connector 1 Reset button Restarts the system while the system is powered on. 2 Service LED Lights when the BMC port is on and blinks when there is traffic on the BMC port. 3 Ethernet connectors 1 Lights green when a connection is made and 2 to the NIC port, blinks when there is t
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book.book Page 13 Friday, December 4, 2009 4:13 PM Item Indicator, Button, Icon Description or Connector 6 System identification The system identification button can indicator/button be used to locate a particular system and system board within a rack. When the button is pushed, the blue system status indicators on the front and the back blink until the button is pushed again. 7 Power-on The power-on indicator lights indicator/power when the system power is on. button The power button c
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book.book Page 14 Friday, December 4, 2009 4:13 PM Figure 1-2. Front-Panel Features—2.5-Inch Hard-Drive Systems 5 1 4 3 2 Item Indicator, Button, Icon Description or Connector 1 Hard drives Up to ten hot-swappable 2.5-inch hard drives. 2 Ethernet connectors 1 Lights green when a connection is and 2 made to the NIC port, blinks when there is traffic on the NIC port. 3 System identification The system identification button can be indicator/button used to locate a particular system and sys
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book.book Page 15 Friday, December 4, 2009 4:13 PM Item Indicator, Button, Icon Description or Connector 4 Power-on The power-on indicator lights indicator/power when the system power is on. button The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system. NOTE: On ACPI-compliant operating systems
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book.book Page 16 Friday, December 4, 2009 4:13 PM Hard-Drive Indicator Patterns Figure 1-3. Hard-Drive Indicators 1 2 2.5-inch hard-drive carrier 1 2 3.5-inch hard-drive carrier 1 hard-drive activity indicator 2 hard-drive status indicator (green) (green and amber) Table 1-1. Hard Drive Indicators—On-Board SATA Ports Drive-Activity Indicator/Drive-Status Indicator Condition Off/Off No drive Steady green/Off No access Steady green/Steady green Drive online Steady green/Blinks green Drive is
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book.book Page 17 Friday, December 4, 2009 4:13 PM Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards (continued) Drive-Activity Indicator/Drive-Status Indicator Condition Steady green/Blinks green Drive is present or in idle stage Steady amber/Off Drive failed Steady amber/Steady green Drive rebuilding Back-Panel Features and Indicators Figure 1-4. Back-Panel Features 1 2 3 45 7 8 6 9 10 Item Indicator, Button, or Icon Description Connector 1 Power supply 650 W 2 Power LED Lights green
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book.book Page 18 Friday, December 4, 2009 4:13 PM Item Indicator, Button, or Icon Description Connector 7 USB connectors (2) Connects USB devices to the system. The ports are USB 2.0-compliant. 8 KVM over IP Port Dedicated management port. 9 Ethernet connectors (2) Embedded 10/100/1000 NIC connector. 10 Mezzanine-card cover Remove this cover before installing mezzanine card. NIC Indicator Codes Figure 1-5. NIC Indicators 1 2 1 link indicator 2 activity indicator Table 1-3. NIC Speed Indic
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book.book Page 19 Friday, December 4, 2009 4:13 PM Table 1-4. NIC Indicator Codes—BMC NIC Indicator Condition Steady green Link LAN/No access Blinks green Accessing LAN Green off Idle Table 1-5. NIC Speed Indicator Codes (KVM Over IP Port) NIC Speed Indicator Condition Steady green Link at 100 Mbps Green off Link at 10 Mbps Power and System Board Indicator Codes The LEDs on the system front and back panel display error codes during system startup. Systems with 2.5-inch or 3.5-inch hard dr
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book.book Page 20 Friday, December 4, 2009 4:13 PM Table 1-7. System Identification Indicators System Identification Indicator Condition Steady blue IPMI using chassis identify command on or ID button press identification on. Blinks blue blinking Only IPMI using chassis identify command blink on. Blue off IPMI using chassis identify command off or ID button press identification off. Table 1-8. Power Indicator Codes Power Indicator Condition Steady green Power supply is on (AC OK/DC OK) or