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Quick Internet Installation Guides
Remote Monitoring Guide
MYQ-SEE DDNS Setup Guide
i P h on e A cce ss S et up G ui de
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TABLE OF CONTENTS TABLE OF CONTENTS REMOTE MONITORING GUIDE ………………………………3 REMOTE MONITORING GUIDE ………………………………3 MYQ-SEE DDNS SETUP GUIDE …………………………….14 MYQ-SEE DDNS SETUP GUIDE …………………………….14 IIP PH HO ON NE E A AC CC CE ES SS S S SE ET TU UP P G GU UIID DE E … …… …… …… …… …… …… …… …… …… …......1 18 8 ANDROID ACCESS SETUP GUIDE ………………………….23 ANDROID ACCESS SETUP GUIDE ………………………….23 BLACKBERRY ACCESS SETUP GUIDE ……………………28 BLACKBERRY ACC
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R RE EM MO OT TE E M MO ON NIIT TO OR RIIN NG G G GU UIID DE E F FO OR R Q QT T4 4 S SE ER RIIE ES S D DV VR RS S Accessing the DVR from a computer attached to the same router: If you are only going to access the DVR from a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP option or assigning a static IP following the instructions below. Since you are just going from one location to another
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Fig 3 DHCP Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you attach the DVR to. To get the router settings you would go to the run option on a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 4), then type ipconfig at the prompt (RED arrow on Fig 4) to access the router settings. Write down the gateway and subnet mask numbers (GREEN arrows on (Fig 4) so you can copy
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Fig 5 Static IP For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a fourth set of numbers that is different then any other device attached to the same router. If the IP address of your computer in the ipconfig (BLUE arrow in Fig 4) was a single or two digit number you should be ok with any three digit number, if the computer IP address ends with a number in the 100s then you should go with a 200 number (Blue arrow in Fig 5). After you e
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Fig 6 PPPoE DDNS: You can access the DVR through a static or dynamic IP address; however a dynamic address can change from time to time. How often depends on your service provider. When it changes you need to go to a website such as www.myipaddress.com from a computer attached to the same router as the DVR to find out what the new IP address is. There are two solutions to this problem. One would be to get a static IP address from your service provider so that you do not have to be con
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Fig 7 DDNS PORT FORWARDING To access the DVR from a remote computer you need to forward ports 80 and 6036 from the router the DVR is attached to, to the IP address of the DVR. 1. Connect your DVR to the Router and power on DVR 2. Configure your DVR and Set up port forwarding on your router a. Go to www.portforward.com/qsee b. Choose your DVR or Series (QT4) from the list provided ~ 7 ~
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c. Select the make and model of your router from the list d. Click on the ‘Click here to skip this advertisement…’ link in the upper right corner of the screen. Notice: When you go to the www.portforward.com website you will see an ad for a software program that will setup port forwarding for you. You do not need to buy this software. Above the ad there is a link to skip the ad, if you click on the link it will take you to the instructions which are free. You can purchase the softw
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f. Verify the ports are open and traffic is allowed a. Go to www.canyouseeme.org b. Type the port number that your DVR requires in the box.(See picture) The default ports are 80 and 6036. c. Verify that the port(s) is open. i. If the port is open, you will see the following message:”Success. I can see your service…” ~ 9 ~
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ii. Go to the section below: To access the DVR through Internet Explorer iii. Otherwise, if the ports are not open, you will get the following message: “Error: I could not see your service on 64.206.234.34 on port (80) - Reason: Connection refused”. If you get this error, call your Internet Service Provider (ISP) and ask them to unblock those ports for you. iv. After your ISP unblocks those ports for you, repeat steps i and ii. When you access the DVR from a remote computer you a
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To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls. You need to allow Pop-ups. To do so go to the Internet Explorer tool bar and select the "tools" option (RED box in Pic 1), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker” (BLUE arrows in Pic 1). You will also
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Click on Custom Level On “Reset to” pull down menu, select “LOW” then click on “RESET” button. Click ‘Yes’ when asked: ‘Are you sure you want to change the setting for this zone?’ Click OK. Click Apply. Click OK. Close Internet Explorer. Pic 5 Pic 4 If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer, tools, internet options (refer to Pic 1), then go to the
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To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and enter the internet IP of your router that you got by going to www.myipaddress.com (you have to do this from a PC that connect to same Router as your DVR). Notice: If you cannot use HTTP port 80 or 6036 because the port is being used by another program, or it is being blocked by your service provider, you can use another port in the same range. If you do so then you need to forward th
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M MY YQ Q- -S SE EE E D DD DN NS S S SE ET TU UP P G GU UIID DE E F FO OR R Q QT T4 4 S SE ER RIIE ES S D DV VR RS S NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in the PORT FORWARDING section of the Remote Access Quick Start Guide. Once you have enabled Port Forwarding, you can configure your DDNS information by following these steps: a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to h
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d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button. This will generate a confirmation screen which tells you if your Domain name is available and list an IP address (Fig 2). Verify that this is your current IP Address by going to www.myipaddress.com and checking that it is the same address listed in your confirmation screen (Fig 2).
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e. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 3), then select the Network icon (Red box in Fig 4), this will display the NETWORK screen shown in Fig 5. Fig 3 Main Menu Fig 4 Setup f. Put a checkmark in the DDNS option (Red Box in Fig 5), then select the MYQ-SEE option from the drop down box, and enter the account information you setup on the myq-see.com site i
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g. After you enter the information click on the Test button (Green box in Fig 6) and wait until you see the OK message in the bottom left hand corner of the screen. h. Click the [APPLY] button and then the [EXIT] button at the bottom of the NETWORK screen and your DDNS setup is complete. Fig 6 myq-see DDNS Server: Select MYQ-SEE from the drop down menu. Username: The email address you entered on the myq-see site. Password: Enter the password you setup on the myq-see site
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IIP PH HO ON NE E A AC CC CE ES SS S S SE ET TU UP P G GU UIID DE E F FO OR R Q QT T4 4 S SE ER RIIE ES S D DV VR RS S 1. Installing through iphone/iPad. Step 1. Open App Store function of iphone Step 2. Select “search” function to search for “SuperCam” Step 3: Click SuperCam, enter into “introduce” interface and then click “FREE”, it will change into “INSTALL” Step 4: Input iTunes Store password and then click “OK”, the software w
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2. Installing through PC. Step 1: Access iTunes store in PC and then login Step 2: Connect iPhone and PC Step 3: Select “search” function to search for “SuperCam” Step 4: Click “free application” button Step 5: Input apple ID and password, then click “acquire” ~ 19 ~
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Step 6: Checkmark “synchronously apply program” and “SuperCam”, and then click “apply” button Operation Instructions for iphone/iPad 1. Login interface Enter server’s IP address (or domain name), user name and password Click “Remember server” to save the setting; clicking button can quickly input saved server address, user name and password. 2. Main Interface NOTE: If you click on the Help icon you will bring up a help menu with a list of the functions of the different b
