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NTC-790/NTC-990
User Manual
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NTC-790 NTC-990 HSPA Cellular Router User Manual This manual covers the following products: NTC-790 NTC-990 Revision 1.55 NetComm Limited March 2009 1
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Table of Contents 1 Introduction............................................................................................................................4 2 Cellular Router Overview.......................................................................................................4 2.1 Status Indicators.............................................................................................................5 3 What you will need to configure the Cellular Router..................
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11.2 Common problems and solutions. ................................................................................60 11.2.1 I cannot seem to access the web page interface ..................................................60 11.2.2 The Cellular Router was connected but cannot get back on .................................60 11.2.3 Cellular Router is rebooting frequently ..................................................................60 11.2.4 Cellular Router has connection but cannot acces
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1 Introduction Thank you for purchasing the Cellular Router from NetComm. This manual illustrates how to set-up and configure your Cellular Router appropriate for your application. The Cellular Router is configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly. Additionally the router may be configured via the units serial (V.24) port using “AT” (V.250) commands, this method of operation is further detailed in the
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2.1 Status Indicators There are a total of five LED's on the Cellular Router: three green, one amber and one red. The green LED next to the DC power jack is the DC Power Indicator. The other four LED’s are grouped on the opposite end of the router, next to the RF antenna connector. Listed below are the specifications of the LED’s and their corresponding colours. POWER (Green) The green Power LED indicates correct power is applied to the DC power input jack. DCD (Amber) The ambe
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RSSI (Green) Of the three radio link status indicators, the green LED is used to show Received Signal Strength. There are three possible states that the RSSI LED can operate in, based upon signal level: Solid : Indicates the RSSI level is -90dbm, or greater (strong) Flashing once per second : Indicates the RSSI level is -110dbm and -90dbm, (medium) Off : Indicates the RSSI level is less than -110dbm (poor) Revision 1.55 NetComm Limited March 2009 6
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3 What you will need to configure the Cellular Router You will need the following hardware components to set up the Cellular Router: Power Supply (8-28VDC) Ethernet cable Laptop or PC. Active Telecommunications carrier SIM card (USIM) NOTE – The Ethernet port on the Cellular Router is a DTE non-auto switch so you will need a crossover cable if connected directly to your PC. However, if there is a Hub/Switch connected between the Cellular Router and PC you will need to use a straig
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For Windows users: Follow the path Start -> Control Panel -> Network Connections. Right click Local Area Connection and select Properties to open the configuration dialogue box of Local Area Connection as below: Find and click Internet Protocol (TCP/IP) from the protocol list box and then click the Properties button The TCP/IP configuration window will pop up as illustrated below. Revision 1.55 NetComm Limited March 2009 8
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Under General tab, select radio button Obtain an IP address automatically and Obtain DNS server address automatically. Then press OK button to close TCP/IP configuration window. Press the Close button to complete the computer preparation for the Cellular Router. Enter the address below in your web browser and connect . The username and password are defined below. Whenever you make changes please refresh your web pages to prevent errors due to caching of
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Below illustrates the steps required to access the Cellular Router’s web browser: NOTE – If the Ethernet IP address of the Cellular Router needs to be changed then refer to the section: Configuring the Ethernet IP address. Revision 1.55 NetComm Limited March 2009 10
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4 Installing and unlocking the SIM card 4.1 Inserting the SIM card First make sure the SIM card is inserted correctly. You insert the SIM with gold side up and in the direction as shown below: Revision 1.55 NetComm Limited March 2009 11
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4.2 Unlocking the SIM If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can find out if the SIM is locked by viewing the SIM Status on the Home page: Revision 1.55 NetComm Limited March 2009 12
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If the SIM Status is ENTER PIN as above then do the following: Click on the “Security” Link on the left Revision 1.55 NetComm Limited March 2009 13
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When you click on the ‘Security’ link you should see the following message:- Click OK Next, enter the PIN code and confirm the PIN code. Then click Save. Once the SIM has been unlocked you will see a pop up confirming this. Revision 1.55 NetComm Limited March 2009 14
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Now Click on the link and the Home Status page should look as below with SIM Status OK: Revision 1.55 NetComm Limited March 2009 15
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4.3 Enter PUK If after three attempts you are requested to enter a PUK code: You will need to contact your carrier to obtain this number. Your carrier will issue you a PUK code to enable you to unlock the USIM and enter a new PIN code. Enter the new PIN and PUK codes, press save . If you have entered the PUK correctly you should see the following message: Revision 1.55 NetComm Limited March 2009 16
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Now Click on the link and the Home Status page should look as below with SIM Status OK: Revision 1.55 NetComm Limited March 2009 17
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4.4 The ‘Remember PIN’ feature This feature is intended to allow the router to automatically send the PIN to the USIM each time the USIM asks for it (usually at power up). The intent of this feature is to ensure that a USIM removed from a router installed in an unattended location by an unauthorized user cannot be used to make calls or otherwise be of any value outside the router on which it is installed. When this feature is enabled the PIN entered by the user when they set the "R
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5 Locking to a specific band You may want to lock the Cellular Router on to a specific band, to do this click on the “Band” link. You may want to do this if you’re using the router in a country with multi frequency networks that may not all support HSPA, you can select the router to only connect on the network frequencies that suit your requirements. Revision 1.55 NetComm Limited March 2009 19
