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MGC WebCommander
User’s Guide
Version 8.0
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Copyright © 2006 Polycom, Inc. All Rights Reserved Catalog No. DOC2136B Version 8.0 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 About MGC WebCommander User’s Guide . . . . . . . . . . . . . . . . . . . 1-2 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Duplicate Booking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Defining a New Participant from the New Meeting Window . . . . . . . . . 4-19 Scheduling a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Creating a Recurrent Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30 E-mail Update after Reservation Change . . . . . . . . . . . . . . . . . 4-36 Dialing into the Conference . .
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Disconnecting Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40 Reconnecting Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41 Adding Participants to the Conference . . . . . . . . . . . . . . . . . . . . . . 5-42 Defining a New Participant During an On Going Conference . . . . 5-46 Adding a new T1-CAS participant during an On Going Conference ............. ........................................................................
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Table of Contents Managing a Q&A Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-102 Enabling Q&A Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-102 Controlling Q&A Queues with the Q&A list buttons . . . . . . 5-102 Viewing the Q&A List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-103 Managing a Voting/Polling Session . . . . . . . . . . . . . . . . . . . . . . . 5-106 Sending the Voting Results Via E-mail . . . . . . . . . . . .
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Participant Connection to the Conference . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Conference Access for Dial-in Participants . . . . . . . . . . . . . . . . . . . . 7-9 Entry Queue Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10 Conference IVR Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13 Direct Dialing and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14 Dial-out Participants Access . . . . . . . . . . .
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Table of Contents Conference Templates – Partial View Mode . . . . . . . . . . . . . 9-1 Defining a New Video Conference Template . . . . . . . . . . . . . . . . . . . . . . 9-2 Conference Template Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17 Conference Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17 Conference Templates Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19 Participant Template Menu . . . . . . . . . . . . . . .
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Default Conference Template Properties - Video-Switch . . . . . . . A-16 vii
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Table of Contents viii
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1 Introduction The MGC WebCommander is a browser-based application for monitoring, managing and scheduling video and audio conferences. WebCommander users have control over all aspects of setting up and running conferences using a standard Web browser. Using MGC WebCommander, users with the appropriate permissions can: • Create and schedule new meetings • Send conference details via E-mail to participants • Monitor On Going conferences (including conferences scheduled in the Microsoft Outlo
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Chapter 1 - Introduction Users can be assigned different permissions. Depending on your permissions, you may not be able to perform all of the WebCommander functions. The windows displayed throughout this guide show the default settings for a user with full permissions. Your application windows may look differently according to your site configuration and your permissions, however the functionality is the same as described in this manual. For a unique look and feel to the MGC WebCommander
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MGC WebCommander User’s Guide • Chapter 5 - Monitoring On Going Conferences Describes operations that can be performed during conferences to accommodate almost any situation which might arise during the conference. • Chapter 6 - Reservation Calendar Enables viewing of scheduled conferences and their modification before the conference start. • Chapter 7 - Conference Types A summary of the Conference Types, together with important Audio and Video settings. • Chapter 8 – Meeting Rooms List Desc
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Chapter 1 - Introduction Conventions Before using MGC WebCommander, it is important for you to understand the terms and conventions used in this manual. • The term “select” is used when you highlight a part of the window, dialog box or menu that you want to be changed with your next action. • The term “click” is used when you click a button or a hyperlink with the mouse. • The term “right-click” is used when you press and release the right mouse button to open a pop-up menu. • Bold type appe
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MGC WebCommander User’s Guide Cookies Cookies must be enabled in the Web browsers, otherwise WebCommander will not function properly. Enabling Cookies in Microsoft Internet Explorer To enable cookies in Internet Explorer: 1. In the Microsoft Internet Explorer application, on the Tools menu, click Internet Options. The Internet Options - General window opens. 2. Click the Security tab. The Security tab opens. 1-5
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Chapter 1 - Introduction 3. Click the Custom Level button. The Security Settings window opens. 4. Scroll down until the Cookies entry is shown and make sure that both options are set to Enable. 5. Click OK. The system returns to the Internet Options – Security window. 6. Click OK. 1-6
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2 Connecting to WebCommander You can connect to the WebCommander Web site in one of two ways using: • Windows Authentication • WebCommander User Login name and password Connecting to WebCommander Web Site using Windows Authentication The Windows Authentication mechanism allows users registered with the network servers to access the MGC WebCommander Web site using their Windows login name and password. To enable the Windows Authentication working mode, the MGC Web Site (ConfSiteV8_0) must be
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Chapter 2 - Connecting to WebCommander The Enter Network Password dialog box opens: 2. Enter your User Name, Password and network Domain as defined in your network. 3. Click OK. On first entry, the WebCommander Welcome window opens. When you access the WebCommander Web site for the first time, and the default language is other than the required language, select the language in Welcome window. With any subsequent log-on, the Welcome window does not appear. 2-2
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MGC WebCommander User’s Guide 4. Select the language, and then click the Enter button. If the site is already displayed in the required language, click the Enter button. From this point on, the system remembers the selected language and will skip this window when logging into the WebCommander site, displaying the New Meeting window. To select another language later, click the Language Selection option in the Main menu. For more details, see Chapter 3, “Language Selection” on page 3-8. Conne
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Chapter 2 - Connecting to WebCommander The WebCommander Login window opens. 3. If the Web site page is not displayed in the desired language, click the button of the language to be used in the MGC WebCommander to display the screens, menus, and commands. For example, click the English button to display the Web site pages in English. Languages other than French and English can be enabled from the MGC Web Commander Configuration tool. For details, see the MGC Web Server Manager Installation a
