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THERMAL PRINTER
TUP500 SERIES
TECHNICAL MANUAL
[ FIRST ]
EDITION
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NOTICE • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden. • The contents of this manual are subject to change without notice. • All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them. • The above notwithstanding, STAR can assume no responsibility for any err
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INTRODUCTION This manual describes the thermal printer TUP500 series. It is designed for use as a reference for periodic inspections and maintenance procedures to be executed by service personnel. It is not intended for the general user. Users of this manual should have a basic knowledge and understanding of the English language. This manual is divided into the following sections: ● Chapter 1 Adjustments Chapter 2 Maintenance and Lubrication Chapter 3 Parts List First edition : Feb.
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CHAPTER 1 ADJUSTMENTS This printer has undergone various adjustments so that it will attain a given standard of performance. In this chapter, a brief explanation is given of the methods for making adjustments. Follow the instructions when performing maintenance inspections or when replacing parts to correct malfunctions. 1. Sensor Adjustment ........................................................................2 1.1 Adjustment of the PE/BM Sensor .............................
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1. Sensor Adjustment Presenter Sensor This printer is equipped with the following three paper sensors: PE/BM Sensor • PE(Paper End)/BM(Black Mark) Sensor Detects presence of roll paper and black marks. • NE(Near End) Sensor Detects whether the roll paper is nearing its end. • Presenter Sensor (TUP592 Only) Detects paper in presenter. The aforementioned sensors can be adjusted as follows. NE Sensor 1.1 Adjustment of the PE/BM Sensor 1. Turn the printer
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4. Set ordinary paper that is not used for black marks, in the PE/BM sensor unit shown below. Use the release lever to open the platen unit (the TUP592 includes presenter unit), insert the paper from the paper insertion inlet and then close the platen unit to set the paper. 5. Turn the power on. The LED on the control panel will flash two times, then the printer will enter the PE/BM sen- sor adjustment mode. 6. Use a small regular screwdriver to slowly turn the VR1 clockwise, as shown in the
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1.2 Adjustment oft he NE Sensor (TUP592 Only) 1. Turn the printer off and unplug the power cord. 2. Remove the screws. Then, remove the board chassis. 3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON. Screw DIP Switch DSW1 Board chassis 4. Set unused roll paper that will actually be use. 5. Connect the AC adapter and turn the power switch on while pressing switch SW2 on the control panel. The LED on the control panel will flash t
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1.3 Adjustment of the Presenter Sensor 1. Turn the printer off and unplug the power cord. 2. Remove the screws. Then, remove the board chassis. 3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON. Screw DIP Switch DSW1 Board chassis 4. Set paper into the presenter portion as shown below. Lift the paper holder and insert the paper. Rotate the knob toward yourself to set the paper perfectly straight. Paper Holder Knob
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5. Connect the AC adapter and turn the power switch on while pressing switch SW1 on the control panel. The LED on the control panel will flash two times, then the printer will enter the presenter sensor adjustment mode. 6. Use a small regular screwdriver to slowly turn the VR3 clockwise, as shown in the drawing below. Adjust this to a position where both LED1 (green) and LED2 (red) light. If the position where both LED1 (green) and LED2 (red) light, turn VR3 clockwise slowly to adjust to a p
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CHAPTER 2 MAINTENANCE AND LUBRICATION 1. Maintenance ............................................................................................ 8 1-1. Cleaning the Thermal Head and Platen .................................................................8 1-2. Handling Paper Jams .............................................................................................9 1-3. How to Release the Cutter Lock ..............................................................
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1. Maintenance In order to maintain the optimum performance of this printer and to prevent trouble, maintenance must be carried out according to the following items. When performing maintenance, always turn off the power, and take the appropriate measures to orevent static electricity. 1-1. Periodic Maintenance To ensure long-term and stable printing, periodically clean the modules. It is recommended that you clean every 3 months or every 500,000 lines. The thermal head and platen
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1-2. Handling Paper Jams If recording paper should become jammed, open the platen unit (including the presenter unit of TUP592) and remove the jammed paper. Never pull on the jammed paper unnecessary while the printer unit is closed because this can damage the drive system parts. Remove jammed paper according to the following procedures. 1. Open the platen unit using the release lever. 2. Rotate the knob to remove the jammed paper. 3. Close the platen unit. Check that it has be
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2. Lubrication Lubrication is very important to maintain optimum performance and to prevent trouble. 2-1. Lubricant The type of lubricant greatly affects the performance and durability of the printer, especially in a low temperature envi ronment. We recommend use of the grease listed below for this printer. Type of oil Product name Maker Grease Molykote EM-30L Dow Corning Corporation Oil Mobil 1 Mobil Oil Co., Ltd. 2-2. Lubricating Method When lubrication is carried out in assembly a
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5 c 3 4 2 e e c d 1 d 1 Fig. 2-4 Lubricated Areas (TMP542) - 11 -
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CHAPTER 3 PARTS LIST HOw TO USE PARTS LIST (1) DRWG. NO. This column shows the drawing number of the illustration. (2) REVISED EDITION MARK This column shows a revision number. Part that have been added in the revised edition are indicated with “#”. Part that have been abolished in the revised edition are indicated with “*”. #1 : First edition → Second edition *1 : First edition → Second editon (3) PART NO. Parts numb
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D C 2 4 V 1. Printer Assembly 1-1.Disassembly Drawing A. TUP592 19 10 3 19 4 7 12 18 2 18 17 18 9 16 14 17 1 14 13 18 5 11 a b 8 16 18 18 15 16 18 b a 18 18 6 20 21 - 13 - 9 9 5 5 5 9 5 9 9 80 58
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D C 2 4 V B. TUP542 19 10 3 19 4 7 18 2 18 17 18 9 16 14 17 1 14 13 18 5 11 a b 8 16 18 18 15 16 18 b a 18 18 6 20 21 - 14 - 9 9 5 5 5 9 5 9 9 80 58
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1-2. Parts List Printer Assembly DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 1 39590310 NEU-T500 1 O 2 37421600 ROLL PAPER HOLDER S ASSY TUP5 1 S 3 33914240 ROLL PAPER HOLDER S TUP5 1 S 4 NPN ROLL PAPER SHAFT TUP5 1 5 NPN BOARD CHASSIS U UNIT TUP5 1 6 NPN BOARD CHASSIS L UNIT TUP5 1 7 37420420 MECHANISM BASE UNIT TUP5 1 TUP592 S 37420430 MECHANISM BASE A UNIT TUP5 1 TUP542 S 8 NPN FRAME L UNIT TUP5 1 9 NPN FRAME R UNIT TUP5 1 10 33914250 ROLL PAPER HOLDER M TUP5
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2. Mechanism Base Unit 2-1. Disassembly Drawing A. TUP592 6 2 7 7 8 4 3 7 1 7 - 16 -
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B. TUP542 5 6 2 7 8 7 5 3 1 - 17 -
