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Operator Manual Service Manual
For printer model: For printer model:
MB400i / MB410i D508 / D512
PN: 9001 PN: 9001193 177B
www.satoamerica.com www.satoamerica.com
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SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com Copyright 2008 SATO America, Inc. All rights reserved WARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY CAUSE UN
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TABLE OF CONTENTS OVERVIEW 1.1 Introduction .......................................................................................................... 1-2 INSTALLATION Safety Precautions..................................................................................................... 2-2 2.1 Unpacking............................................................................................................. 2-4 2.1.1 Printer Part Names.......................................................
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5.6 Local Area Network Interface..............................................................................5-7 5.7 WIRELESS LAN INTERFACE (802.11 b/g)..........................................................5-8 TROUBLESHOOTING 6.1 Initial Checklist.....................................................................................................6-1 6.2 Checking the IEEE1284 Parallel Interface..........................................................6-1 6.3 Error Signals....................
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Section 1: Introduction 1 OVERVIEW Thank you for your investment in this SATO printer product. This Operator’s Manual contains basic information about the installation, setup, configuration, operation and maintenance of the printer. A total of seven topics are covered herein, and they are organized as follows: Section 1: Introduction Section 2: Installation Section 3: Configuration and Operation Section 4: Cleaning and Maintenance Section 5: Interface Specifications Section 6: Troubleshootin
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Section 1: Introduction 1.1 INTRODUCTION The SATO D508/D512 Printer Operator Manual provides information for installing and maintaining D508/D512 Direct Thermal printers. It is recommended that you become familiar with each section in this manual before installing and maintaining the printer. The major difference in the D508 and the D512 printers is the resolution of the print head. The D508 with its 203 dpi head provides an economical labeling solution for most applications. The D512's
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Section 1: Introduction 1.1 GENERAL PRINTER SPECIFICATIONS Attribute PRINT Print Method Direct Thermal CPU 32-bit RISC processor Printer Command Language SATO (SBPL) and PCL5e Subset Font / Symbologies SATO Printer Command Language (for 203 dpi and 305 dpi): Font U, S, M, WB, XS, XU, XM, XB, XL, OUTLINE, OCR-A, OCR-B, WL, CG Times, CG Triumvirate Linear Barcode UPC-A, UPC-E, EAN-8, EAN13, Code 39, Code 93, Code 128, Codabar, MSI, Bookland, Industrial 2/5, Interleaved 2/
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Section 1: Introduction 1.1 GENERAL SPECIFICATIONS (CONT’D) Attribute MEDIA Media Type Roll and fanfold Label Thickness 0.0026” (0.6 mm*) - 0.007” (* 0.19 mm) (Label + backing paper) *Check with your dealer regarding conditions for using thin 0.002” (06 mm) labels Label Form Roll Label: Maximum outer diameter of 4.33” (110 mm) face out Core Inner Diameter of 1.5” (40 mm) Outer Diameter: 4.33” (110 mm) Fan-fold label: Max. foldable height: 3.94” (100 mm) loaded externally) Wind Orientati
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Section 1: Introduction 1.1 GENERAL SPECIFICATIONS (CONT’D) Attributes CONTROLS AND SIGNALS On-Line LED Green Power LED Green Error LED Red LED Display Panel 7-Segment Single Character On/Off-Line Button Front Panel Label Feed Button Front Panel Power On/Off Button Front Panel Self Diagnostics Head check Paper end Cover open Test print POTENTIOMETER ADJUSTMENTS Adjustment Potentiometers VR1: Offset level (DIPSW6 = OFF) VR1: Print darkness (DIPSW6 = ON) VR2: Eye Mark VR3: Gap sensor (to ad
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Section 1: Introduction 1.1 GENERAL SPECIFICATIONS (CONT’D) Barcodes SYMBOLOGIES Supported 1D formats UPC-A/E (excluding customized barcode EAN-8/EAN-13 addressing in firmware) CODABAR CODE39 CODE93 CODE128 UCC/EAN128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2of5 RSS Composite MSI POSTNET Bookland Supported 2D formats PDF 417 Micro PDF 417 Truncated PDF 417 Maxicode Data Matrix QR Code Ratios 1:2, 1:3, 2:5 User definable bar widths (depending on software) Bar Height 4 to 600 dots
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Section 1: Introduction Optional Accessories 220V Power Supply Auto-switching Internal Cutter User or factory installed Internal option allowing labels to be cut at specified intervals. IEEE1284 Interface Parallel interface. Factory or User installable Serial Interface High Speed RS232 Interface option, 9600 bps to 57.6 Kbps. Factory or User installable. LAN Interface TCP/IP Protocol Interface option. Factory or User installable. USB Interface Universal Serial Bus Interface option. Facto
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Section 1: Introduction SATO D508/D512 Operator Manual Page 1-8
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SECTION 2: INSTALLATION 2 INSTALLATION This section assists you in unpacking the printer from the shipping container. You will also be guided through a familiarization tour of the main parts and controls. The following information is provided herein: • Safety Precautions • Unpacking and Parts Identification • Loading Media • Adjusting the Sensor SATO D508/D512 Operator Manual Page 2-1
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SECTION 2: INSTALLATION SAFETY PRECAUTIONS Please read the following information carefully before installing and using the printer SAFETY PRECAUTIONS THE CAUTION SYMBOL Whenever the triangular Caution logo appears in this manual, pay special attention to the warning(s) cited below it. Failure to abide by the warnings may result in injury or damage to property. PRINTER PLACEMENT TIPS • Place the printer on a solid, stable, horizontal sur- • Do not leave containers of water or chemicals face th
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SECTION 2: INSTALLATION GENERAL PRECAUTIONS • When using head cleaning liquid, note that it is flam- • Do not disassemble or perform modifications to mable. Never heat it or throw it into a fire. Keep it out the printer, as this renders the product unsafe. of children’s reach to avoid accidental consumption. For maintenance, troubleshooting and repairs, Should this occur, consult a doctor immediately. consult a sales outlet, dealer, or service center for help, instead of attempting to perfor
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SECTION 2: INSTALLATION 2.1 UNPACKING When unpacking the printer, take note of the following: The box should stay right-side up. If the printer has been stored in the 1 4 Lift the printer out of the box carefully. cold, allow it to reach room temperature before turning it on. Remove the plastic covering from the Set the printer on a solid, flat surface. 2 5 printer. Inspect the shipping container and printer for any sign of damage that may have occurred during shipping. Remove the accessory
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SECTION 2: INSTALLATION 2.1.1 PRINTER PART NAMES Clear window and Top Cover fanfold-label Loading Label Outlet Release latch for Top Cover LINE/FEED/ Power 7-segment buttons and Error Status LED LEDs Front cover (allows access to optional cutter unit, DIP switches and potentiometers) Thermal Print Head assembly Label Holders Label Sensor Mini Screwdriver Label Holder Release Knob Platen Assembly Optional Cutter SATO D508/D512 Operator Manual Page 2-5
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SECTION 2: INSTALLATION 2.1.1 SETTING UP THE PRINTER Consider the following when setting up the printer: Locate a solid flat surface with adequate room to set the printer. Make sure the AC adaptor can be located so that the AC power cable can be attached to the printer and an AC power outlet. The location should be near the host or computer terminal. The maximum distance recommended is: - 10 feet for a Parallel interface cable. Make sure it meets IEEE1284 specifications - 18 feet for th
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SECTION 2: INSTALLATION 2.2 LOADING MEDIA The SATO D508 / D512 printer can print to direct thermal die-cut labels, tags or continuous media. The media supply can be either in Roll or Fanfold format. Roll Media Roll media should be between 0.98" (25 mm) and 4.3" (110 mm) in width and wound face-out on a core with a minimum internal diameter of 1.6" (40 mm). 1. Make sure the printer is turned OFF. Paper Sensor 2. Open the Top Cover by pressing on cover release points located on the right
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SECTION 2: INSTALLATION 6. Route the label material through the Paper Platen Sensor Assembly and over the Platen. Note that the Sensor is part of the left Label Roll Guide so that the Paper Sensor is always positioned in the same location relative to the left edge of the label. 7. Close the Top Cover. 8. Press the LINE button so that the printer is in the OFF LINE mode and then press the FEED button. The label should advance to the next index (label gap) position. Paper Sensor Pape
