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QUICK REFERENCE
This Quick Reference contains supply loading information and general care and
maintenance procedures for the Monarch® Pathfinder® Ultra® Platinum 6039™
printer. For more detailed information, refer to the Operator’s Handbook
available on our Web site (www.paxar.com).
Information in this document supercedes information in previous versions.
Check our Web site for the latest documentation and release information.
Getting Started
1. Review the printer safety information in
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Attaching the Safety Strap 1. Turn the printer upside down, resting its top in the table. 2. Remove the stylus strap from the loop. 3. Take the thin end of the safety strap, and push it through the loop at the bottom of the printer handle (near the battery compartment). 4. Push the thick end of the safety strap through the thin end’s loop. 5. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the middle of the strap. Pull the strap tight. 6. At
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Changing the Main Battery Always take the main battery out of the printer when storing the printer and connect the Battery Backup Power. 1. Turn the printer over and press the button on the battery compartment door (at the bottom of the printer’s handle) and slide it open. Battery Compartment Door Button 2. Turn the printer upright, holding your palm beneath the open battery compartment. Hit the printer on your hand and catch the battery as it slides out. Main Battery 3. Insert a
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Note: If the printer does not have a main battery or is not connected to the Battery Backup Power, it loses its charge and the printer’s system settings. 5. Remove the main battery from the battery compartment. 6. Connect the Battery Backup Power as shown. Loading Supplies 1. Turn on the printer. 2. Press the latch buttons and open the supply cover. Supply Cover Latch Buttons 3. Pull back the supply lock tab. 4. Open the spring-loaded supply holder. Spread the supply holder tabs apa
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6. Place a roll of supply in the supply holder so it unrolls from the bottom. 7. Load the supplies for the printing mode you want: Peel or Non-Peel. Loading for Non-Peel Mode 1. Feed the supply under the applicator roller and over the label deflector. Applicator Roller Label Deflector 2. Close the supply cover. 3. Select Load Supply from the printer icon menu, choose your supply type, and then select Calibrate. Loading for Peel Mode 1. Peel and discard the first four inches of labels
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3. Feed all four inches of the backing paper over the peel bar and under the applicator roller and the label deflector. Applicator Roller Peel Bar 4. Push the label deflector up until it snaps into place. 5. Partially close the cover to the first position. 6. Pull the backing paper over the guide roller, down to the pinch and feed rollers. Guide Roller (behind supply) Feed Roller (behind Pinch Roller) Pinch Roller 7. Hold the backing paper edge between the feed and pinch rollers and
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Changing the Display Settings To change the backlight, sound (beep) and other standard Windows options, from the Start Menu select Settings, Control Panel. Using the Keypad The printer’s keypad appears below. Key(s) Description Accepts data or a menu selection. Enter Tabs to the next tab stop or the next field. Pressing Fct + Tab Tab backspaces a tab stop or returns to the previous field. Fct Performs an application-defined function when pressed with a single-digit number. Exits th
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Entering Data Entering data using the keypad is similar to entering data on a cell phone. There are three data entry modes: ♦ Normal (Numeric) mode – Default. Press the key to display what appears on the face of the key (numbers). ♦ Lower-Case Alphabetic mode – Press Alpha once to display lower-case letters. Press the key several times until you see the letter you need. For example, to select lower-case c, press Alpha once and 2 three times. ♦ Upper-Case Alphabetic mode – Press Alpha
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Cleaning the Pinch and Feed Rollers 1. Turn off the printer and open the supply cover. 2. Remove the supplies. 3. Turn the platen roller with your fingers and run a dry, lint-free cloth across the pinch and feed rollers as they turn. Make sure the rollers are clean all the way around. If that does not work, use a cloth dampened slightly with distilled water. 4. Clean any adhesive buildup you see as the rollers turn. 5. Reload the supplies after the printer dries. Cleaning the Black Ma
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4. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. 5. Turn the platen roller with your finger and then continue cleaning. 6. Reload the supplies, close the label deflector and supply cover. If the brush does not remove all the adhesive, moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger to make sure it is clean all the way around. After cleaning, feed several inches of sup
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Troubleshooting This section lists some common problems and their solutions. Problem Solution Printer does not print. Switch to a fully-charged battery. Load the supply correctly. Clean the printhead. Printer does not feed. Switch to a fully-charged battery. Close the supply cover completely. Load the supply correctly. Check the platen roller for jammed labels. Print has voids or is too Load the supply correctly / Check for damage. light. Close the supply cover completely. Switch to a
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Error Codes Following are some common error codes you may receive. See your System Administrator if you receive any codes not listed here. Code(s) Description 004 – 005 Supply size is incorrect. Reload the correct supplies. 267 – 271 Communication error. See your System Administrator. 410 – 413 703 – 704 Load supplies or make sure they are loaded correctly. 750 Printhead is overheated. Turn off the printer to let it cool. 751 – 753 Check the supplies to see if they are loaded correc
