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HP LaserJet 8000, 8000 N,
8000 DN, and HP Mopier 240
Printers
User Guide
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2 © Copyright Hewlett-Packard Company Trademark Credits 1998 PostScript® is a trademark of Adobe All Rights Reserved. Reproduction, Systems Incorporated which may be adaptation, or translation without prior registered in certain jurisdictions. written permission is prohibited, except as Arial, Monotype, and Times New Roman allowed under the copyright laws. are U.S. registered trademarks of the Publication number Monotype Corporation. C4085-90997 CompuServe is a U.S. trademark of Reorder p
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3 HP Support Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Online Services: for 24-hour access to information over your modem, we suggest these services: World Wide Web URL - Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://
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4 China (86) (10) 6261-4172 Denmark 45 (0) 45 991 905 Finland 358 (0)9 887 221 251 Korea +82 2 01410 HITEL/GO HPK +82 2 01421 CHOLIAN/GO HPK Netherlands 31 (0) 495 546909 New Zealand (64) (9) 356-3660 Norway 47 22 735697 Portugal 351 (0)1 4417232 Switzerland 41 (0) 6 28897988 Taiwan (886) (2) 923-3233 United Kingdom & Ireland 44 (0) 1344 360 880 America Online - America Online/Bertelsmann is available in the U.S.,France, Germany, and U.K. - Printer drivers, updated HP printer software, and sup
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5 Obtaining software utilities and electronic Information for U.S. and Canada: Phone: (1) (970) 339-7009 Mail: Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A. Fax: (1) (970) 330-7655 For Asia-Pacific countries: Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia, New Zealand, and India: For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (1
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6 For European English: For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511. HP direct ordering for accessories or supplies: Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong, Indone
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7 HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice. Australia (61) (3) 9272-2627 Austria (43) (1) 0660-8128 Belgium (Dutch) (32) (2) 0800-11906 Belgium (French) (32) (2) 0800-17043 Canada 1-800-333-1917 China (86) (10) 6505-5280 Denmark (45) 8001-0453 English (outside of U.K.)
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8 Singapore (65) 275-7251 Spain (34) (90) 099-3123 Sweden (46) (2) 079-5743 Switzerland (German) (41) (1) 0800-551527 Switzerland (French) (41) (1) 0800-551526 Taiwan (886) (2) 719-5589 Thailand (66) (2) 661-3511 United Kingdom (44) (134) 0800-960271 United States 1-800-333-1917
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9 Customer support options worldwide The service and support chapter of this user guide contains worldwide sales and service addresses and phone numbers for countries not listed here. Customer Support and Product Repair Assistance for the U.S. and Canada: (Refer to the service and support chapter of this user guide for additional product repair information.) Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm, (Mountain Time) free of charge during the warranty period. However, yo
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10 European Customer Support Center Language and In-Country Options Available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the
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11 Austria: (43) (1) 0660-6386 Norwegian Norway: (47) 2211-6299 Danish Denmark: (45) 3929-4099 Finnish Finland: (358) (9) 0203-47288 Swedish Sweden: (46) (8) 619-2170 Italian Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see “Worldwide Sales and Service Offices.” Argentina 787-808
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12 Brazil 022-829-6612 Canada (1) (208) 323-2551 China (86) (10) 65053888-5959 Chile 800-360999 Czech Republic (42) (2) 471-7321 Greece (30) (1) 689-6411 Hong Kong (852) 800-96-7729 Hungary (36) (1) 343-0310 India (91) (11) 682-6035 (91) (11) 682-6069 Indonesia (62) (21) 350-3408 Korea (82) (2) 3270-0700 Korea outside Seoul, call (82) (080) 999-0700 Japan (81) (3) 3335-8333 Malaysia (60) (3) 295-2566 Mexico (Mexico City) 01 800-22147 Mexico (outside Mexico City) 01 800-90529 New Zealand (64) (
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13 Contents Introduction Printer Software. . . . . . . . . . . . . . . . . . 52 Printer Drivers . . . . . . . . . . . . . . . . . 55 Navigation Features . . . . . . . . . . . . . 18 Software for Windows. . . . . . . . . . . . 58 Text Conventions . . . . . . . . . . . . . . . 20 Installing Windows Printing Additional Features of Software (CD) . . . . . . . . . . . . . . . . . 59 Acrobat Reader . . . . . . . . . . . . . . . . 21 Installing Network Software . . . . . . . . 61 Tips for Use . . .
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14 Using the Stapler . . . . . . . . . . . . . . . . . 98 Customizing Tray 1 Operation . . . . . . . 131 Loading Staple Cartridges . . . . . . . 98 Tray 1 Mode=First . . . . . . . . . . . . 131 Stapling Documents . . . . . . . . . . . . 100 Tray 1 Mode=Cassette. . . . . . . . . 132 Printing Both Sides of Paper Manually Feeding Paper from Tray 1 . 133 (Optional Duplex Printing Accessory). . . 102 Printing by Type and Size of Paper . . . . 134 Printing Envelopes . . . . . . . . . . . . . . . 107 B
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15 Clearing Jams from the Output Areas 160 Limited Warranty for Toner Clearing Jams from the Stapler. . . . . 164 Cartridge Life . . . . . . . . . . . . . . . . . . 240 Solving Repeated Paper Jams . . . . . 166 HP Software License Terms . . . . . . . . 242 Understanding Printer Messages . . . . . 168 Worldwide Sales and Service Offices . . 245 Correcting Output Quality Problems. . . . 186 Appendix A Specifications Troubleshooting Checklist . . . . . . . . 188 Determining Printer Problems. . . .
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16 EIO Menu (8000 N/8000 DN) . . . . . . . . 305 Multibin Mailbox Commands . . . . . . . . 335 Resets Menu. . . . . . . . . . . . . . . . . . . 308 Appendix E Regulatory Information Appendix C Printer Memory and Expansion Overview . . . . . . . . . . . . . . . . . . . . 340 Overview . . . . . . . . . . . . . . . . . . . . . 310 FCC Regulations . . . . . . . . . . . . . . . . 341 Installing Memory. . . . . . . . . . . . . . . . 312 Environmental Product Stewardship . . . 342 Checking Memory Insta
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Introduction 17 Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z Text Conventions z Additional Features of Acrobat Reader z Tips for Use Additional features can be accessed through your Acrobat Reader menus and toolbars.
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Introduction 18 Navigation Features Button Button Name Function Chapter Beginning The Chapter Beginning and End buttons allow you and End Arrows to go to the beginning or end of a chapter. The Up arrow takes you to the beginning of the chapter, while the Down arrow takes you to the end. Page Up and Down The Page Up and Down arrows allow you to scroll Arrows page-by-page through a chapter. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forwar
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Introduction 19 Button Button Name Function Index Icon The Index Icon calls up the online user guide text index. The index entries are linked to their related topics.
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Introduction 20 Text Conventions Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer keyboard. Hypertext This format is used to indicate that the text is linked to another page of the document. Clicking on the underlined text takes you to that page. So
