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® ®
4500, 4500 N, 4500 DN Printer
Quick Reference Guide
Copyright© 1998
Hewlett-Packard Co.
Printed in USA
Manual Part No.
C4084-90919
*C4084-90919*
*C4084-90919*
C4084-90919
English
Printed on at least
50% Total Recycled Fiber with
at least 10% Post-Consumer Paper
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Quick Reference Guide HP Color LaserJet 4500, 4500 N, 4500 DN Printer
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© Copyright Hewlett-Packard Warranty Company, 1998 The information contained in this All Rights Reserved. document is subject to change Reproduction, adaptation, or without notice. translation without prior written Hewlett-Packard makes no permission is prohibited, except warranty of any kind with respect as allowed under the copyright to this information. laws. HEWLETT-PACKARD Part number: C4084-90919 SPECIFICALLY DISCLAIMS First Edition, 6/98 THE IMPLIED WARRANTY OF MERCHANTABILITY
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Contents Where to Look for More Information. . . . . . . . . . . . . . . . . . . . . . . . .v Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Printer Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . ix 1 Using the Printer Control Panel Locating Printer Control Panel Features . . . . . . . . . . . . . . . . . . . . 1 Common Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . 2 Using the Printer Online Hel
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3 Clearing Jams Tips for Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Clearing Jams in the Tray 2 Area . . . . . . . . . . . . . . . . . . . . . . 28 Clearing Jams in the Optional Tray 3 Area . . . . . . . . . . . . . . . 29 Clearing Jams in the Middle Front Drawer Area . . . . . . . . . . . 30 Clearing Jams in the Rear Doors Area . . . . . . . . . . . . . . . . . . 31 Clearing Jams in the Front Duplex Drawer . . . . . . . . . . . . . . . 32 If the Printer C
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Where to Look for More Information. . . A variety of references are available for use with this printer. Setting Up the Printer Getting Started Guide Step-by-step instructions for setting up the printer. HP JetDirect Print Server Software Installation Guide* Step-by-step instructions for configuring the HP JetDirect print server. *Accompanies printers with HP JetDirect Print Server (network card). EN Where to Look for More Information. . . v
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Using the Printer Online User Guide Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer. Quick Reference Guide Tips and quick information in a booklet to keep by the printer. Online Help Files Information on printer options that are available from within printer drivers. To view an online Help file, access the online Help through the printer driver. See your operating system for instructio
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Printer Components Front View 1 Top Output Bin 2 Printer Control Panel 3 Power Switch (Standby Button) 4 Optional Duplex Printing Accessory Drawer 5 Tray 3 (Optional 500-Sheet Paper Feeder) 6 Tray 2 Middle Front Drawer (Transfer Belt access) 7 8 Tray 1 (Multi-purpose Tray) 9 Upper Front Drawer (Imaging Drum access) 10 Top Cover Door Release Button 11 Top Cover Door (Toner Cartridge access) EN Printer Components vii
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Rear View 1 Rear Door (Fuser access) 2 Rear Output Bin Door 3 Optional Duplex Printing Accessory Cover 4 Optional Duplex Printing Accessory Power Receptacle 5 Printer Power Receptacle 6 EIO Slots viii Contents EN
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Printer Supplies and Accessories You can improve the performance of your printer by using HP products and accessories. To order printer accessory products, call Hewlett-Packard’s Direct Marketing Division. Printer Supplies and Accessories Accessory Product Description Additional Number Information Memory (DIMMs) C4140A 4 MB This printer uses dual inline C4141A 8 MB memory modules C4142A 16 MB (DIMMs) C4143A 32 MB exclusively. C4144A 64 MB 500-Sheet Paper C4082A Optional 500-sheet Feeder
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Printer Supplies and Accessories (Continued) Accessory Product Description Additional Number Information Network J3110A HP JetDirect 600N for Ethernet (10Base-T Connectivity [RJ-45]) J3111A HP JetDirect 600N for Ethernet (10Base-T [RJ-45] and 10Base-2 [BNC]) and LocalTalk (DIN-8) J3112A HP JetDirect 600N for Token Ring (DB9, RJ-45) J3113A HP JetDirect 600N for Fast Ethernet (10/100 Base-TX [RJ-45]) Cables C2946A 3 m (10 ft) Parallel Cable (IEEE-1284 compliant) with a 25-pin DB Male to a
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Using the Printer 1 Control Panel Locating Printer Control Panel Features 1 Attention Indicator Light 2 Menu Key* 3 Item Key* 4 Value Key* 5 Select Key 6 Cancel Job Key 7 Go Key 8 Data Indicator Light 9 Ready Indicator Light *Rocker keys EN Using the Printer Control Panel 1
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Common Control Panel Messages The following printer control panel messages indicate that the printer needs attention. These conditions can cause the printer to stop printing or can cause degraded print quality. For a complete list of messages, see the online user guide or your network administrator. Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate wit
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Common Control Panel Messages Control Panel Description Recommended Action Message 1 CANCELING JOB The printer is in the No action required. process of canceling a job. CANNOT DUPLEX The printer cannot duplex Close the rear output bin. If CHECK REAR BIN because the rear output the bin is closed, verify that alternates with bin is open or the media is the media is supported by CANNOT DUPLEX not supported by the the Duplex Printing CHECK PAPER Duplex Printing Accessory. Accessory. CLOSE The t
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Common Control Panel Messages (Continued) Control Panel Description Recommended Action Message FUSER LIFE LOW The fuser is near the end The fuser kit could be REPLACE KIT of its expected life. replaced. MEMORY FULL There was not enough Try printing simplified pages. STORED DATA LOST memory to continue If this does not resolve the printing. problem, add printer memory. MEMORY SHORTAGE The printer ran out of free Try printing simplified pages. JOB CLEARED memory. The remainder If this does no
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Common Control Panel Messages (Continued) Control Panel Description Recommended Action Message 1 TONER CMYK OUT The printer is out of the Replace the specified toner alternates with specified color of toner cartridge (see the PRESS SELECT (C=Cyan, M=Magenta, installation guide included TO CHANGE TONER Y=Yellow, K=Black). with the toner cartridge). The printer will stop printing if configured as TONER OUT=STOP in the control panel. TRANSFER KIT LOW The transfer kit is near the The transfer
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Common Control Panel Messages (Continued) Control Panel Description Recommended Action Message 13.XX PAPER JAM A paper jam has See the chapter in this guide occurred. This message on clearing jams. For a alternates with a message detailed list of types of jams, indicating where to see the online user guide. access the jam. 41.3 UNEXPECTED The media size loaded in Either load the media size PAPER SIZE a tray is different than that the tray is configured for alternates with what the tray is c
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Common Control Panel Messages (Continued) Control Panel Description Recommended Action Message 1 53.XY.ZZ PRINTER A printer memory error Turn the printer off and then ERROR has occurred. The DIMM on to clear the error. If this in the slot indicated by Y does not clear the error, may be incorrectly verify that the DIMM in the installed or defective. slot indicated is installed correctly and is not defective. If the problem persists, call for service. 54.X PRINTER A printer error has Turn t
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Printing a Menu Map A menu map can help you navigate through printer control panel menus. To print a menu map 1 On the printer control panel, press MENU until INFORMATION MENU displays. 2 Press ITEM until PRINT MENU MAP displays. 3 Press SELECT to print the menu map. The printer will return to the READY state. Printing a Printer Configuration Page Configuration pages help you verify printer configuration and are useful in troubleshooting printer problems. To print a printer configuration
