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H5POKR4.FM Page i Tuesday, July 14, 1998 12:30 PM hybrid printer TM-H5000II series Operator’s Manual MICR Option Included 400826500 Printed in Japan
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H5pokr4.fm Page ii Tuesday, July 14, 1998 4:39 PM Printer Parts and Labels Paper roll cover Auto-cutter cover Paper roll control panel POWER ERROR Front cover PAPER OUT FEED Slip paper control panel POWER FORWARD ERROR RELEASE On/Off switch SLIP REVERSE RELEASE Caution Labels CAUTION: Thermal head and printer head are hot. ATTENTION: La téte thermique et la téte d’imprimante sont chaudes. VORSICHT: Der Thermalkopf und der Druckerkopf sind heiß. CAUTION: Caution labels for drawer kick-ou
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H5pokr4.fm Page iii Tuesday, July 14, 1998 4:39 PM Instruction Labels 2 1 Label affixed on the document table Ribbon installation label inside front cover Label inside paper Label inside roll cover cutter section CAUTION: Caution labels for drawer kick-out and display module connectors. Printerd in Japan
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H5pofr1.fm Page i Tuesday, July 14, 1998 12:35 PM Quick Reference This Quick Reference will direct you to key areas of this Operator’s Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper and Ribbons page viii Where to order paper and ribbons. Setting Up the Printer page 1-1 How to set up the printer. Installing and Replacing Paper page 1-10 How to load or change the roll paper. Validating and Verifying Checks page 2-5 How to
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H5pofr1.fm Page ii Tuesday, July 14, 1998 12:35 PM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Ep
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H5pofr1.fm Page iii Tuesday, July 14, 1998 12:35 PM FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
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H5pofr1.fm Page iv Tuesday, July 14, 1998 12:35 PM DECLARATION OF CONFORMITY Product Name: Printer Model Name: M128C This printer conforms to the following Directives and Norms: Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992) iv
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H5pofr1.fm Page v Tuesday, July 14, 1998 12:35 PM EMI and Safety Standards Applied The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE marking EN55022 EN50082-1 EN45501 Safety Standard: TÜV North America: EMI: FCC Class A Safety standards: UL 1950-2TH-D3 C-UL Japan: EMI: VCCI Class 1 China (the People’s Republic of China): Safety standards:GB4943-1995 Oceania:
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H5pofr1.fm Page vi Tuesday, July 14, 1998 12:35 PM About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer, setting it up, setting the DIP switches, and adjusting the paper near end sensor. ❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications ❏ Appendix A tells how to change the DIP switch and paper near end settings, and Appendix B lists the EPSON Sales
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H5poir1.fm Page vii Tuesday, July 14, 1998 12:36 PM Introduction Features The TM-H5000II and TM-H5000IIP are high-quality POS printers that can print on slip and receipt paper (paper roll). The printers have the following features: Slip Section ❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font). ❏ Copy printing is possible. ❏ High throughput using bidirectional, minimum distance printing. ❏ Optional Magnetic Ink Character Recognition (MICR) reader that enables th
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H5poir1.fm Page viii Tuesday, July 14, 1998 12:36 PM Options and Accessories ❏ Direct connection display modules, DM-D102-012 and DM-D203-012 (Available only for the serial interface model) ❏ EPSON power supply unit, PS-170 ❏ EPSON ribbon cassette, ERC-31(P) / ERC-31(B) ❏ Front extension table, WT-5000 ❏ MICR feed roller cleaning sheet (adhesive type) Part name: Sheet-roller cleaning-A Part code: Epson 1038046 ❏ For cleaning the MICR head, use the following cleaning sheet that is commerciall
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H5poir1.fm Page ix Tuesday, July 14, 1998 12:36 PM Tel: (510) 782-0197 Fax: (510) 782-7124 In Europe: Nakagawa Mfg (Europe) GmbH. Krützpoort 16, 47804 Krefeld, Germany Tel: 02151-711051 Fax: 02151-713293 In Southeast Asia: N.A.K. Mfg (Malaysia) SDN BHD Lot 19-11, Bersatu Industrial Complexs, Jalan Satu, Kaw Per. Cheras Jaya,. Balakong Industrial Area, 43200 Cheras. Selangor Darul Ehsan, Malaysia Tel: 03-9047896, 9047900, 9047691 Fax: 03-9047889 Other Qualified Suppliers for Thermal Paper The
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H5poir1.fm Page x Tuesday, July 14, 1998 12:36 PM Original paper: AF50KS-E Jujo Thermal Oy (Finland) P.O. Box 92 FIN27501 Kauttua Finland Tel: 38-3932900 Fax: 38-3932419 Original paper: P350(F380) Kanzaki Specialty Papers, Inc. 1500 Main Street Spring field, MA 01115 U.S.A. Tel: (413) 736-3216 Fax: (413) 734-5101 Ordering Ribbon Cassettes The TM-H5000II series printer uses a long-lasting ribbon cassette in the slip section. To order ribbon cassettes, contact your dealer or your local affili
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H5potr2.fm Page xi Tuesday, July 14, 1998 12:37 PM Contents Quick Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1 Setting Up the Printer Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Re
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H5potr2.fm Page xii Tuesday, July 14, 1998 12:37 PM Chapter 4 Reference Information Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Receipt Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ribbon Specifications . . .
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Chapter 1 Setting Up the Printer Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. Ribbon Paper roll Hexagonal Switch lock screws cover These screws are used only for the serial interface (They are not always included.) See the note on page 1-4 for information about the hexagonal lock screws. Note: When you lift the printer, be sure to hold the bottom of the printer to prevent damage. Setting Up the Printe
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H5po1r3.fm Page 2 Tuesday, July 14, 1998 12:31 PM Removing the protective material 1. Open the printer by pulling up on the tab on the front cover. Tab 2. Remove the two dampers from the printer as shown below. 3. Store the dampers with the other packing materials and use them when transporting your printer. 1-2 Setting Up the Printer
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H5po1r3.fm Page 3 Tuesday, July 14, 1998 12:31 PM Connecting the Cables and Grounding the Printer You can connect up to five cables to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Grounding screw Power supply Drawer kick-out (See note below) Display module Interface Note: There are caution labels beside the drawer kick-out connector and the display module connector. Depending on the interface installed, the interface connector on
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H5po1r3.fm Page 4 Tuesday, July 14, 1998 12:31 PM 2. Tighten the screws on both sides of the cable connector. Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). Millimeter screw Inch screw 3. Attach the other end of the cable to the computer. 1-4 Setting Up the Printer
