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Dell™ Photo All-In-One Printer 944
Owner’s Manual
Look Inside For:
• Ordering Supplies
Getting Started
Using the Printer
Understanding the Printer Software
Maintenance and Troubleshooting
www.dell.com/supplies | support.dell.com
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Ordering Supplies Dell™ ink and toner cartridges are available only through Dell. You can order ink and toner cartridges online at www.dell.com/supplies or by phone. US 877-INK-2-YOU Korea 080-999-0240 Australia 1300 303 290 Luxembourg 02.713 1590 Austria 0820-24053035 Malaysia 1800 88 0553 Belgium 02.713 1590 Mexico 001 866 851 1754 Canada 877-501-4803 Netherlands 020 - 674 4881 Chile 1230-020-3947 Norway 231622 64 800-202874 Portugal 21 4220710 Colombia 01800-9-155676 PRC 800-858-2425 Czech
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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www.dell.com | support.dell.com
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Contents 1 About Your Printer Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14 Setting the Language on Your Printer . . . . . . . . . . . . . . 14 Resetting the Language on Your Printer . . . . . . . . . . . . . 14 Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . 15 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 16 Loading Paper . . . . . . . . . . . . . . . . . . .
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3 Copying Copying Documents Using the Operator Panel . . . . . . . . . . 39 Copying Documents Using Your Computer . . . . . . . . . . . . 40 Copying Photos Using the Operator Panel . . . . . . . . . . . . 42 Copying Photos Using Your Computer . . . . . . . . . . . . . . 43 Changing Copy Settings . . . . . . . . . . . . . . . . . . . . . . 45 4 Scanning Scanning Documents . . . . . . . . . . . . . . . . . . . . . . . 47 Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Faxing Electronic Documents . . . . . . . . . . . . . . . . . . . 61 Receiving a Fax Using Fax Console or Fax Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Management Viewing Sent and Received Faxes Using Fax Console or Fax . . . . . . . . . . . . . . . . . . . . . . . . 61 Service Management Viewing the Status of a Fax Using Fax Console or Fax Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Management Changing the Fax Configuration . . . . . . . . . .
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General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80 . . . . . . . . . . . . . . . . . . . . . . . . . 80 Fax Problems Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . 80 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . 82 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 84 9 Contacting Dell Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 85 Automated Order-Status Service . . . . . . . . . . . . . . .
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CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage. If your product includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug. To help protect your product from sudden, transient increases and decreases in electrical power, use a surge suppressor, l
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10 CAUTION: SAFETY INSTRUCTIONS www.dell.com | support.dell.com
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1 About Your Printer You can use the Dell Photo AIO Printer 944 to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects. You do need to connect your printer to a computer to scan, print, and fax. You do not need to connect your printer to a computer to copy a document or print from memory cards, USB memory keys, or PictBridge-enabled digital cameras.
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Understanding the Printer Parts 2 1 3 13 12 4 11 10 5 6 7 8 9 Number Part: Description: 1 Paper support Part that supports loaded paper. 2 Paper guide Guide that helps the paper feed into the printer properly. 3 Top cover Top of printer that holds your document or photo flat while you scan it. 12 About Your Printer www.dell.com | support.dell.com
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Number Part: Description: 4 Paper exit tray Tray that holds the paper as it exits the printer. NOTE: To extend the paper exit tray, pull the tray straight out and flip out the extender. 5 Printer unit Unit you lift to gain access to the ink cartridges. 6 Ink cartridge carrier Carrier that holds two ink cartridges, one color and the other black or photo. For more information on your cartridges, see "Replacing Ink Cartridges" on page 71. 7 Scanner support Part under printer unit that keeps the
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Setting Up Your Printer NOTE: The Dell Photo AIO Printer 944 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional x64. Follow the instructions on your Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see "Setup Problems" on page 77. Setting the Language on Your Printer To set the language on your printer initially: 1 When you first power on your printer, press the Arrow buttons to find your language. 2 Press t
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Using the Operator Panel The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button is illuminated. 1 8 2 7 36 4 5 Number Use the: To: 1 LCD display Display scanning, copying, faxing, and printing options as well as status and error messages. For more information, see "Using the Operator Panel" on page 15. 2 Menu button Enter or exit a menu. 3 Back button Return to the previous menu or screen. About Your Printer 15
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Number Use the: To: 4 Arrow buttons Navigate menus and menu items. Decrease/increase number of copies. Change the selected mode. Navigate photos on photo card or digital camera. 5 Power button Turn your printer on or off. 6 Cancel button Cancel a scan, print, or copy job in progress. Cancel a copy job (using only the printer), and eject a page. Exit a menu, and return to the default settings. 7 Start button Initiate a copy, scan, or fax. 8 Select button Select a menu item. Se
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Copy menu item Settings Reduce/Enlarge 50% 100%* 200% Custom% Fit to Page 2 x 2 Poster 3 x 3 Poster 4 x 4 Poster 2¼ x 3¼ in. 3 x 5 in. 3½ x 5 in. 4 x 6 in. 5 x 7 in. 8 x 10 in. 8½ x 11 in. 8½ x 14 in. A6 A5 B5 A4 L 2L Hagaki 10 x 15 cm 13 x 18 cm Copy Quality Draft Normal Photo Automatic* Brightness Press the Select button , and then use the Arrow buttons to adjust the brightness setting. About Your Printer 17
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Copy menu item Settings Blank Paper Size 3 x 5 in. 3½ x 5 in. 4 x 6 in. 10 x 15 cm 5 x 7 in. 13 x 18 cm 8½ x 11 in. 8½ x 14 in. A6 A5 B5 A4 L 2L Hagaki 6 x 8 cm Paper Type Auto-Detect* Plain Coated Glossy Transparency Repeat Image 1X* 4X 9X 16X 18 About Your Printer www.dell.com | support.dell.com
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Copy menu item Settings Size of Original Automatic 2¼ x 3¼ in. 3 x 5 in. 3½ x 5 in. 4 x 6 in. 10 x 15 cm 5 x 7 in. 13 x 18 cm 8 x 10 in. 8½ x 11 in. A6 A5 B5 A4 L 2L Hagaki 6 x 8 cm Preview Press the Select button . * Factory default setting Photo Mode When a memory card or USB memory key is inserted into the printer, the following options are available. Photo menu item Settings View Photos or Print Press the Select button . For more information, see "Printing Photos
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Press the Menu button to access these other Photo menu items. Photo menu item Settings Color Color* Black and White Photo Size 2¼ x 3¼ in. 3½ x 5 in. 4 x 6 in. 5 x 7 in. 8 x 10 in. L 2L 6 x 8 cm 10 x 15 cm 13 x 18 cm 8½ x 11 in A4 A5 B5 A6 Hagaki Quality Draft Normal Photo Automatic* Brightness Press the Select button , and then use the Arrow buttons to adjust the brightness setting. 20 About Your Printer www.dell.com | support.dell.com
