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PIXMA iP6600D
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
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product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition. The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used: Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders. Copyright Al
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I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP6600D: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP6600D Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP6600D Part 3: Appendix Block diagrams and pin layouts of the PIXMA iP6600D Reference: This manual does not provide sufficient information for di
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II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Other Error Messages 2-4. Warnings 2-5. Troubleshooting by Symptom 3. REPAIR 3-1. Notes on Service Part Replacem
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3-4. Resolution in Camera Direct Printing 3-5. Resolution in Card Direct Printing 4. FAQ (Problems Specific to the iP6600D and Corrective Actions) Part 3: APPENDIX 1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y 2-2. Print Beam Board 2-3. Card Slot Board (Card Slot Unit) 2-4. Operation Panel Board 2-5. Carriage Board (Print Head Connector) 3. PIXMA iP6600D SPECIFICATIONS 4. PRINT MEDIA SPECIFICATIONS
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Part 1 MAINTENANCE
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1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time EEPROM At logic board ass'y replacement To initialize settings other than None. 1 min. initialization the following: (EEPROM - USB serial number settings) - Destination setting - Waste ink counter - CD / DVD correction value Destination At logic board ass'y replacement To set the destination.
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There are no consumables that require replacement by a service engineer. 1-2. Customer Maintenance Approx. Adjustment Timing Purpose Tool time Print head To ensure accurate dot - Printer buttons 3 min. At print head replacement. alignment placement. (automatic / manual) - Computer (automatic settings via the printer driver) Print head When print quality is not To improve nozzle conditions. - Printer buttons 1 min. cleaning satisfying. - Computer (settings via the printer driver)
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(2) Print head Print volume: 10,000 pages Black 1,500 character pattern 2,000 pages Color A4, 7.5% duty per color pattern 1,500 pages A4, photo, borderless printing 1,500 pages 4 x 6, photo, borderless printing 4,500 pages Postcard, photo, borderless printing 500 pages (3) Ink tank (target value) Pattern Ink tank used Print yield Black text CLI-8BK Approx. 480 pages Color chart CLI-8BK Approx. 970 pages CLI-8Y Approx. 460 pages CLI-8M Approx. 520 pages CLI-8C Approx. 760 pages Photo
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1-5. Serial Number Location On the carriage flexible cable holder (visible on the left of the carriage after the printer is turned on, and the panel cover is opened). To the table of contents To the top 1-4
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2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LED lit, and the error and its solution are displayed on the LCD in text and by icon. 2) Warnings are displayed on the printer driver Status Monitor. 3) Error codes are printed in the "operator call/service call error record" area in EEPROM information print. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Error Message on t
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*2 the Stop/Reset button. [1841] inner cover and press [OK]. Inner cover open during Close the inner cover, and press printing on paper. the Stop/Reset button. *2 [1846] Inner cover open during Close the inner cover, and press printing on paper (print the Stop/Reset button. *1 continuable). [1851] Inner cover open during Close the inner cover, and press printing on paper (print the Stop/Reset button to clear the NOT continuable). error. The paper being printed at *1 error occu
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The remaining ink (Applicable ink tank icon) An ink tank which has once been Printing with a once- amount unknown. empty is installed. Replace the empty or refilled ink The remaining level of the applicable ink tank with a new tank can damage the [1683] following ink cannot be correctly one. print head. detected. If printing is continued without replacing the "no-good" ink tank, press the Stop/Reset button for 5 sec. or longer to record the use of a refilled ink tank. Note: Afte
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- Logic board ass'y (QM2- *1 2745) - Paper feed motor (QK1- 1502) 4 times Purge cam sensor error An error occurred in the purge unit. - Purge unit (QM2-2299) [5C00] - Logic board ass'y (QM2- *1 2745) 5 times ASF (cam) sensor error This error takes place when feeding paper - Sheet feed unit (QM2- [5700] from the ASF after an error occurred in the 2312) ASF cam sensor. 6 times Internal temperature error The internal temperature is not proper. - Logic board ass'y (QM2- *1 [5400] 2745) 7 t
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*1 alternate check at hard-power-on. 2745) blinking Alarm RAM error The RAM error occurred in the RAM check at - Logic board ass'y (QM2- *1 LED lit hard-power-on. 2745) *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0147) when replacing the logic board ass'y. [See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]
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2-4. Warnings Warning Message on the LCD Solution Low ink The following ink is low. Continue? - Select Yes, and press the OK button. (Icon of each ink tank) => Printing starts, and it is indicated on the LCD. Yes No - Select No, and press the OK button. => Printing is cancelled, and the LCD In Camera Direct Printing, only "Yes" can be returns to the display immediately selected. before printing was attempted. Print head temperature If the print head temperature does not fall,
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2-5. Troubleshooting by Symptom Symptom Solution Faulty operation The power does not turn on. - Confirm the connection of The power turns off immediately - the power cord, and after power-on. - between the logic board and the power supply unit. - Replace the - AC adapter, or *1 - logic board ass'y . A strange noise occurs. - Remove foreign material. - Attach a removed part if any. - Check the operation of the moving parts (such as purge unit, carriage unit, and paper feedi
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if any. - Replace the purge unit. Printing is faint, or white lines - Remove and re-install the print head. appear on printouts even after print - Replace the head cleaning. - ink tank, Line(s) not included in the print *2 - print head , data appears on printouts. - purge unit, or *1 - logic board ass'y . Paper gets smeared. - Feed several sheets of paper. - Perform bottom plate cleaning. - Clean the paper path with cotton swab or cloth. - Clean the ASF sub-rollers. A part of
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3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) *1 Service part Notes on replacement Adjustment / settings Operation check Logic board ass'y - Before removal of the logic After replacement: - EEPROM information board ass'y, remove the print QM2-2745 1. Initialize the EEPROM. power cord, and allow for - Service test print 2. Reset the waste ink approx. 1 minute (for counter. - Printing via USB discharge of capacitor's connection 3. Set the dest
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QM2-2313 1. Check the ink system function. [See 3.3. Adjustment / Settings, (5) Service mode.] PR lift shaft ass'y At replacement: - Service test print QL2-0936 1. Apply grease to the sliding portions. [See 3.3. Adjustment / Settings, (2) Grease application.] Timing slit strip film - Upon contact with the film, After replacement: - Service test print wipe the film with ethanol. QC1-6394 1. Perform the print head - Confirm no grease is on the alignment in the user film. (Wipe