Summary of the content on the page No. 1
Owner’s Manual
SmartOnline™
Single-Phase 5kVA–6kVA
Intelligent True On-Line UPS Systems (Rackmount/Tower)
• Includes UPS system with internal battery system (5&6kVA), detachable PDU and detachable
parallel PDU modules (6kVA) • Rackmount and tower adaptable
Not suitable for mobile applications.
Important Safety Warnings 2
Mounting 3
Features 4
Connection 9
Optional Connection 12
Manual Bypass Operation 14
Operation 15
Internal Battery Replacement 28
Storage and Service 29
Warranty an
Summary of the content on the page No. 2
Important Safety Warnings SAVE THESE INSTRUCTIONS. This manual contains important instructions and warnings that should be followed during the installation and maintenance of this product. Failure to heed these warnings may affect your warranty. UPS Location Warnings • Install your UPS in a structurally sound area. Your UPS is extremely heavy; take care when moving and lifting the unit. • Only operate your UPS at indoor temperatures between 32° F and 104° F (between 0° C and 40° C). For best
Summary of the content on the page No. 3
SW 14 SW 14 Mounting Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications. 4-Post Mounting 1 A The included plastic pegs will temporarily
Summary of the content on the page No. 4
Mounting Tower Mounting To mount the UPS in an upright (tower) position, Tripp Lite’s 2-9USTAND accessory is required (sold separately). Once mounted, rotate the power module’s Control Panel for easier viewing while the UPS is upright. Insert a small screwdriver, or other tool, in the slots on either side of the Control Panel. Pop the panel out, rotate it, and pop the panel back into place. Features Before installing and operating your UPS, familiarize yourself with the location and function
Summary of the content on the page No. 5
Features (Rear Panel) See “Features” section for feature descriptions SU5000RT4UHV—5kVA UPS System 9 10 11 12 13 EPO ACC. SLOT RS-232 PARALLEL RS-232 1 USB 1 BREAKER 20A AC INPUT OUTPUT 2 OUTPUT 1 30A 200-240Vac 200-240Vac 8 7 4 6 3 SU6000RT4UHV—6kVA UPS System with NEMA PDU 9 10 11 12 13 EPO ACC. SLOT RS-232 PARALLEL RS-232 USB 1 NORMAL BY PASS 14 8 7 6 5 4 3 SU6000RT4UHVHW—6kVA UPS System with Hardwire PDU 9 10 11 12 13 EPO ACC. SLOT RS-232 PARALLEL RS-232 USB 1 NORMAL BY 2 PASS 16 15 4 5 5
Summary of the content on the page No. 6
Features (Rear Panel) (continued) See “Features” section for feature descriptions SU6000RT4UHVG—6kVA UPS System with IEC PDU 9 10 11 12 13 EPO RS-232 PARALLEL RS-232 USB 1 NORMAL BY PASS 2 4 21 7 7 21 5 15 SU12KRT4UHW—12kVA UPS System and Parallel PDU Modules Note: See the manual included with the Parallel PDU for 12kVA installation, configuration and setup instructions. 9 10 11 12 20 19 18 13 17 16 15 EPO RS-232 PARALLEL RS-232 USB 1 2 EPO RS-232 PARALLEL 11 RS-232 4 USB 22 23 4 17 20 18 6 201
Summary of the content on the page No. 7
Features (Rear Panel) (continued) See “Features” sectiion for feature descriptions SU6000RT4UTFHW—6kVA UPS with Hardwire PDU and 6kVA Isolation Step Down Transformer (SU6000XFMR2U) 24 24 8 14 25 12 11 13 9 EPO ACC. SLOT RS-232 PARALLEL RS-232 10 USB 1 NORMAL BY 2 PASS 16 15 4 5 SU6000RT4UTF—6kVA UPS with NEMA PDU and 6KVA Isolation Transformer 24 24 8 14 25 12 11 13 9 EPO ACC. SLOT RS-232 PARALLEL 10 RS-232 USB 1 NORMAL BY PASS 14 8 7 6 5 4 3 7 201207113 933070.indb 7 9/17/2012 1:19:56 PM
Summary of the content on the page No. 8
Features (Rear Panel) (continued) 1 UPS System: This self-contained unit houses the UPS system’s power and control components as well as its internal batteries. 2 Independent, Detachable Power Distribution Unit (PDU): This self-contained unit houses the UPS system’s input and output components along with a bypass switch. When the switch is set to bypass the PDU can be completely removed from the power/battery module for routine power/battery maintenance without disrupting power to th
Summary of the content on the page No. 9
Connection Note: The output voltage is set at 208~(default) by the manufacturer. If you need to change the output voltage of the UPS, refer to “Output Voltage Selection” in the “Operation” section. You should select the correct output voltage before connecting your equipment to the UPS. 1 Plug your UPS’s input cord into an electrical outlet. (SU5000RT4UHV, SU5000RT4UTF, SU6000RT4UHV, SU6000RT4UTF) Your UPS must be connected to a dedicated circuit of sufficient amperage. Note! Afte
Summary of the content on the page No. 10
Connection (continued) Terminal Strip Connection—IEC PDU Module (SU6000RT4UHVG) Maximum Rated Model Input Voltage Typical Wire Size Input Current SUPDMB6KIEC 200~240V (L-N) 30A 8 mm2 1 Unscrew 3 screws to remove the terminal strip cover and slide out as seen in diagram 1. 1 2 Connect the L1, L2 and Ground wires (Hardwire-In, Receptacle-Out) according to markings on the connectors as seen in diagram 2. 2 3 Slide in and reattach the terminal strip cover with the 3 screws from St
Summary of the content on the page No. 11
Connection (continued) 2 Connect the 2 sets of L1, L2 and Ground wires (1 Input, 1 Output) according to markings on the connectors as seen in diagram 2. Be sure to connect one set of wires to the input terminals and the other set to the output terminals. 2 3 Slide in and reattach the terminal strip cover with the 3 screws from Step 1. 3 4 Attach the PDU to the UPS system using 4 screws as seen in diagram 4. 4 Hardwiring the Transformer Bundle (Input/Output) SU6000RT4UTF 1.
Summary of the content on the page No. 12
Optional Connection The following connections are optional. Your UPS system will function properly without these connections. 1 RS-232 Serial and USB Communication Connections Use the included cable to connect the power module’s “RS-232” port to the communication port on your computer. This will allow full network monitoring and control of your UPS system. Install on your computer the Tripp Lite PowerAlert software appropriate to your computer’s operating system. The UPS is also equipped wit
Summary of the content on the page No. 13
Optional Connection (continued) UPS Unit State when asserting EPO with AC line present: LEDs Output Fans Serial SNMP USB LCD Screen OFF OFF OFF OFF OFF OFF “Emergency Stop” To restart the UPS unit after asserting EPO with AC line present: 1. Verify that the EPO assertion has been removed or cleared. 2. Remove AC line power to the UPS unit. 3. Reapply AC line power. Now the UPS will start back up in Bypass mode and the LCD will display “BYPASS MODE”. UPS Unit State when asserting EPO without AC l
Summary of the content on the page No. 14
Hot-Swap Power Module Replacement* WARNING! For qualified service personnel only. Failure to follow the bypass procedure completely will not adequately power down the UPS, resulting in the continued risk of death or injury from pontential contact with high voltage. The UPS and detachable PDU are extremely heavy. This procedure requires several people to perform. The UPS system includes an independent, detachable PDU with a Bypass Switch. This switch allows qualified service personnel to remov
Summary of the content on the page No. 15
Operation LED Display Information ONLINE Mode: AC input voltage in Bypass Mode: AC input voltage in a Economy Mode: AC input voltage in a normal range: 156-280V. range of: -20 to +15% of the rating range between -10 and +10% of rating voltage; Bypass Mode is enabled. voltage; Economy Mode is enabled. Flashing IP BYPASS IP BYPASS IP BYPASS BATTERY AC/DC DC/AC O/P BATTERY AC/DC DC/AC O/P BATTERY AC/DC DC/AC O/P Battery Mode: When in Battery Mode, AC Power Start Up: With an AC power Cold Start:
Summary of the content on the page No. 16
Operation (continued) Startup Self-Test When you turn the UPS ON, it will enter Diagnostic Mode and perform a brief self-test lasting about 15 seconds. The results of the self-test are shown on the LCD screen in the sequence below. STARTED WITH COLD AC INPUT START* DIAGNOSTIC MODE DIAGNOSTIC MODE FREQ OUT = 50Hz FREQ OUT = 50Hz DIAGNOSTIC MODE DIAGNOSTIC MODE INPUT 000V / 00Hz INPUT 000V / 00Hz DIAGNOSTIC MODE DIAGNOSTIC MODE RECTIFIER OK RECTIFIER OK DIAGNOSTIC MODE DIAGNOSTI
Summary of the content on the page No. 17
Operation (continued) Normal Operation During normal operation, the first line of your LCD Display shows which operating mode your UPS is in: Online Mode, Economy Mode, Frequency Conversion Mode, Battery Mode, Bypass Mode or Parallel Mode (12kVA model only). Online Mode: The UPS provides AC power while utility power is available and switches to On Battery Mode instantly (zero transfer time) if AC power is interrupted. Economy Mode: The UPS provides AC power at high efficiency while utility pow
Summary of the content on the page No. 18
Operation (continued) Normal Operation Display Information Parallel Mode (12kVA model only): PARALLEL MODE 00.00KW / 000% NOTE: When two units are connected in parallel, the PARALLEL: MASTER 00.00KVA / 000% “Master UPS” will display “PARALLEL: MASTER” in this second screen. The display on the “Secondary UPS” will read “PARALLEL: SLAVE”. If the two units INPUT VOLTAGE 000V / 00.0Hz are not paralleled successfully, both units will read “STANDALONE” in this second screen. BYPASS VOLTAG
Summary of the content on the page No. 19
Operation (continued) Changing the Password To change the password, scroll DOWN i from the SETUP MENU screen to the BASIS SETTING screen. From here, press ON for the CHANGE PASSWORD screen. From this screen press ON and follow the previously described actions to set your password. When set, press ON to move to the SAVING screen. Scroll DOWN i to the SAVING:YES screen and press ON to save. Scrolling back UP h will return you to the SETUP MENU. SETUP MENU ENT DOWN UP Down On On FO
Summary of the content on the page No. 20
Operation (continued) Start Settings The UPS can start up through the battery without AC power. The DEFAULT is ENABLE. When the UPS switches to battery it can AUTO RESTART to work in an On-Line Mode when AC power is restored. DEFAULT is ENABLE. From the SETUP MENU screen, scroll DOWN i to the START SETTING screen. From here, press the ON button for the BATTERY START screen. From this screen, pressing ON moves you to a ENABLE screen. Pressing ON will ENABLE, while scrolling DOWN i takes you to
