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TEXAS MEMORY SYSTEMS, INC.
RamSan-300/320
User’s Manual
Version 1.6
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Any trademarks or registered trademarks used in this document belong to the companies that own them. Copyright © 2004, Texas Memory Systems, Inc. All rights are reserved. No part of this work may be reproduced or used in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without permission of the copyright owner. RamSan-300/3
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Table of Contents Preface......................................................................................................... 1 Document Overview.................................................................................... 1 Conventions............................................................................................... 1 Safety Precautions ...................................................................................... 1 Revision History ..................
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8.3 Batteries.........................................................................................77 8.4 Fans..............................................................................................77 Chapter 9 – Troubleshooting.........................................................................78 9.1 System Event Log............................................................................78 9.2 Support Log ................................................................
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Preface Document Overview This document provides operating procedures for the RamSan-300/320. It covers installation, management, and troubleshooting issues. Conventions This document uses the following textual conventions: Select Front panel button descriptions Ethernet Setup Front panel text (menu items) lunconfig Management port (serial/Telnet) commands and text. Safety Precautions PLEASE OBSERVE ALL DUE SAFETY MEASURES WHEN WORKING WITH SENSITIVE ELECTRICAL EQUIPM
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Revision History The following table describes revisions to this document: Version Comments Date 1.0 Initial release 08/15/2003 1.1 Added component photographs 09/11/2003 Added information about using the help function in the text management interface. Added Appendix A. 1.2 Updated power supply details. 10/02/2003 1.3 Added details for the RamSan-300 10/07/2003 1.4 Updated Figure 2-1: RamSan-320 Layout 11/21/2003 Added Appendix B: FCC Notice Added Appendix C: Warranty, Maintenanc
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Chapter 1 – Introduction 1.1 Overview The RamSan-3xx series solid-state disk uses SDRAM (memory) as its primary storage. This technology enables practically instantaneous data access, which results in dramatic application performance increases. Texas Memory Systems (TMS) designed the RamSan to be highly available and fault tolerant. The system has higher availability than RAID or JBOD systems because the primary storage media is SDRAM, which does not require moving parts. Add
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1.2 System Components The system components for the RamSan-300 include: • Main system memory ranging from 16 to 64 Gigabytes • One to four Fibre Channel controllers • Dual, redundant hot-swappable power supplies • Redundant fans • Ethernet monitoring port • Serial monitoring port • Front panel display for monitoring and configuration • SNMP based monitoring • Java-based Web monitoring The system components for the RamSan-320 also include: • Internal backup RAID • Redundan
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contains redundant batteries. When fully functional and fully charged, the batteries are able to provide at least 30 minutes of operation. The system monitors the internal disks and batteries for a failure condition. In such an event, it notifies the operator of an error through the front panel display and the management software. 1.5 Configurable Backup The RamSan-320 allows the administrator to set backup modes for each LUN individually or system wide. TM Active Backup mod
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1.6 Performance The RamSan-3xx series solid state disk is the ultimate in performance storage. With up to eight Fibre Channel ports in a 3U package, the RamSan-3xx series delivers unparalleled bandwidth and I/O. The RamSan-3xx series is capable of 250,000 IOPS (I/O operations per second) and 3,000 MB/sec of read or write performance. RamSan-300/320 User’s Manual - 6 -
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Chapter 2 – Installation 2.1 Electro-Static Discharge Warning Important: Please take full E.S.D. precautions if it is necessary at any time to come into contact with any circuit boards, components or connectors. Electrostatic discharge can damage the components used in the RamSan and its interfaces. 2.2 Battery Warning The internal batteries in the RamSan-320 are charged with enough voltage to power a fully loaded system for approximately 30 minutes. However, the batteries
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Front Panel Display Figure 2-1: RamSan-320 Layout RamSan-300/320 User’s Manual - 8 - Power Fibre Channel Port 4 3.3v Power Connect 11 12 Power MOM Memory Board 15 Fan Memory Board 0 Memory Board 11 Fan 2 Fibre Channel Port 3 Connect 9 10 Memory Board 7 Battery 1 Memory Board 8 Fan Memory Board 3 Memory Board 14 7 Memory Board 10 8 Fan Fibre Channel Port 2 Fan 1 Battery 2 Connect Memory Board 6 Memory Board 2 5 6 Memory Board 13 Fan Memory Board 4 Battery 3 Memory Board 9 Fibre Channel
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2.4 Rack Mounting The RamSan-3xx series solid state disk is a 3U rack-mountable system. TMS ships the system with the slides and equipment needed to install it into a standard 19” rack. 2.5 Connecting the Fibre Channel Ports After you have inspected the system and properly mounted it, connect the Fibre Channel ports on the RamSan to either your server or to a Fibre Channel switch. FC 4 FC 3 FC 2 FC 1 Gbit Ethernet Figure 2-2: RamSan Interface Plate Your system includes
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“Power” AC Voltage Figure 2-3 RamSan Power Supply The power supply includes the following button and indicators: “Power” switch The large black button above the power supplies acts as an on/off switch and will silence the warning buzzer. • The button provides a means to activate the power supplies (turn them on) after a system shutdown. If the system shuts down for any reason other than a power failure, press the “Power” switch to turn the system back on. If power is restor
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AC Voltage indicator light When the power supply is connected to AC power and is operating properly, the indicator light attached to each power supply is green. If the green light is not on, either the power supply is disconnected from an AC power source or the power supply has failed. Check the power cable to determine if power has been lost to the supply or whether the supply has failed. The front panel display, Text Management Interface, or Web interface, may provide additional
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2. In a RamSan-320, the front panel Restoring Data ... 73.8% displays “Restoring Data” and cycles between a progress bar and an estimated time until completion. Administrators may use this to determine how much Restoring Data ... 73.8% time before the system is on-line. Est. Time Left 04:03 This information is also available through the Text Management Interface. This process will take approximately one minute for every four Gigabytes of system memory. If all
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Chapter 3 – Management Tool Overview 3.1 Front Panel Display The Front Panel Display provides a quick and easy way view the RamSan’s status. It displays the current progress of disk synchronization and shows system warnings and failures. The RamSan’s front panel allows you to: • Inspect the state of the system • Change the method of IP address assignment • Shutdown the system Figure 3-1 displays the RamSan-320’s front panel: Figure 3-1: RamSan-320 Front Panel
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↓ The “↓” button scrolls down through the menu. The “↓” button is also used confirm certain commands, as indicated on the display. If the menu is not selected, this button is disabled. 3.1.1 Front Panel menu system layout The following details the menu system of the front panel display: Main Menu Ethernet Setup Show Current Config Set IP Config Static IP Subnet Mask Gateway DHCP None No Change (Exit) Restart Network Exit Menu Active Monitor Mode/Deactivate Monitor
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To connect to the serial port, use the DB-9 non-null serial cable supplied with the system. 3.2.2 Connecting using Telnet Once the administrator configures the Ethernet port on the RamSan using either the front panel or the serial port, you may remotely monitor the system using a Telnet session. Set your terminal settings to VT100 mode. In order to use the Ethernet port, first configure the IP address for the RamSan by using the front panel display or from the serial port. F
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When the user selects some menu items, the program displays sub-menus, as shown in Figure 3-3: Text Management Interface Sub-Menu: Figure 3-3: Text Management Interface Sub-Menu When in a sub-menu, the user can select “C” to cancel or press the “ESC” key to return to the menu. Once satisfied with the changes made on a menu, the user must select “S” to save all of the changes. Pressing “ESC” or selecting “Q” disregards any changes and returns to the previous menu. TMS design