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APC Smart-UPS
Uninterruptible Power Supply
Model 5000I
User’s Manual
990-7032A, Revision 3 7/01
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Entire contents copyright ©1999 by American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. Smart-UPS is a registered trademark of APC. All other trademarks are the property of their respective owners. 990-7032A, Revision 3 7/01
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Smart UPS Safety Guide English This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries. It is intended for APC customers who setup, install, relocate, or maintain APC equipment. Handling Safety •= Be careful. Do not lift heavy loads without assistance. = 32-55 kg (70-120 lb.) = <18 kg (<40 lb.) = >55 kg (>120 lb.) = 18-32 kg (40-70 lb.) •= Equipment with casters is built to move on a smooth s
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Table of Contents Introduction................................................................................................................................................................................................1 Unpacking ..................................................................................................................................................................................................1 Installation...................................................
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Introduction About Your New UPS This Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment. This UPS also filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line, while supplying power from its internal batteries until the utility line returns to safe levels. While running on battery, an inte
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Installation Installing your UPS requires six steps: 1. Position the UPS in the desired location. For rack mount units this may include installing the rails into the rack. 2. Hardwire the electrical connection on the input side (must be done by an authorized electrician). 3. Install the batteries. This 5000 VA UPS ships without the batteries installed. 4. Connect equipment to the UPS. 5. Power up the UPS. 6. Install PowerChute UPS monitoring software and accessories. 1. Posi
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Determine the Location of the UPS in the Rack (continued) 1. Determine where in the rack you’ll mount the UPS. The SU5000 requires a space of 5U. Some racks have tick marks to indicate the U-spaces. 2. Using the mounting template provided (part number 990-0195), identify and mark the correct mounting holes for the UPS mounting brackets. 3. Locate and mark the bottom hole in the designated U-space . The bottom screw on the mounting rail will attach to the bottom hole in the U-sp
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The 5000 VA models (without batteries installed) require two people to lift due to their weight. Load the UPS into the Rack Supporting the UPS from the front and back, carefully align the unit with the rails. Slide the UPS into position. Attach the Mounting Brackets to the Rack Use the ornamental screws supplied with the UPS to attach the mounting brackets to the rack post. 2. Hardwire the Electrical Connection Caution: The electrical connection must be made by an authorized
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3. Install the Batteries The battery compartment is accessed from the front panel of the UPS. The 5000 VA unit requires four battery packs (each pack consists of four individual batteries). Note: Graphics are not drawn to scale. They are shown for reference only. 1. Remove the front bezel by grasping the finger clips on the side of the bezel and carefully loosening the four (4) snaps. 2. Use a screwdriver or coin to remove the two battery door screws and open the door. 3.
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Initial Startup Rear Views 5000 VA Tower Model 5000 VA Rack Mount Model Charge the battery The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first four hours of normal operation. Do not expect full runtime during this initial charge period. Connect Computer Interface Port (Optional) Power management software and interface kits can be used with this UPS. Use only kits supplied or approved by the manufacturer. If used,
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Low Battery Warning Interval By default, the low battery warning occurs when there are approximately two minutes of on-battery run time remaining. This may not be enough time to gracefully shut down some protected computer systems. To change the warning interval, press the rear panel configuration button while pressing and holding the front-panel on/test button. 2 min. The initial setting. 5 min. Press the configuration button once to set the low battery warning interval to approxim
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Operating Instructions Switch On — Switch Off With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The loads are immediately powered while the UPS beeps and performs a self-test. Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment. Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintai
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Load Bar Graph 85% The 5-LED display on the left of the front panel represents the power drawn from the UPS as a percentage of 67% 50% total capacity. For example, if three LEDs are lit, the load is drawing between 50% and 67% of the UPS’s 33% capacity. If all five LEDs light, thoroughly test your complete system to make sure that the UPS will not become 17% overloaded. Overload When the UPS is overloaded (when the connected loads exceed the maximum specified in the “maximum load” sect
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Replacing the Battery This UPS has an easy to replace hot-swappable battery. The battery compartment is located on the front panel for easy access. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery cartridges. Note: Please read the cautions in Smart UPS Safety Guide, at the front of this manual. Once the bat
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User Configuration Items Note: Setting these items requires optional software or hardware. Function Factory Default User Selectable Choices Description Automatic Self-Test Every 14 days Every 7 days (168 hours), On Sets the interval at which the UPS will execute a self-test. (336 hours) Startup Only, No Self-Test UPS ID UPS_IDEN Up to eight characters to define Use this field to uniquely identify the UPS for network the UPS. management purposes. Date of Last Battery Replacement Manufactur
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Specifications Acceptable input voltage 0 - 325 VAC Output voltage 196 - 253 VAC Input protection Resettable circuit breaker Frequency limits (on-line operation) 47 - 63 Hz Transfer time 2 ms typical, 4 ms maximum Maximum load, total 5000 VA/3750 W On-battery output voltage 220, 225, 230, or 240 VAC On-battery frequency 50 or 60 Hz, 0.1 Hz; unless synchronized to utility during brownout On-battery waveshape Low-distortion sine wave Overload protection (on-battery) Overcurrent and s
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Regulatory Agency Approvals B N 394 ME 61 990-7032A, Revision 3 7/01 13
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Troubleshooting Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See APC Contact Information, page 15, for a location near you. Problem and Possible Cause Solution UPS will not turn on. •=ON button not pushed. Press the ON button once to power the UPS and the load. Check that the power cable from the UPS to the power •=UPS not connected to AC power supply. supply is securely connected at both end