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APC Smart-UPS
Uninterruptible Power Supply
Model 5000UXI
User’s Manual
990-7082A REV4 7/01
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Entire contents copyright © 2000 by American Power Conversion Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC, Smart-UPS, and PowerChute are registered trademarks of American Power Conversion Corporation. All other trademarks are the property of their respective owners. 990-7082A REV4 7/01
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Smart UPS Safety Guide English This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries. It is intended for APC customers who setup, install, relocate, or maintain APC equipment. Handling Safety •= Be careful. Do not lift heavy loads without assistance. = 32-55 kg (70-120 lb.) = <18 kg (<40 lb.) = >55 kg (>120 lb.) = 18-32 kg (40-70 lb.) •= Equipment with casters is built to move on a smooth s
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Table of Contents Introduction....................................................................................................................................................................1 Unpacking......................................................................................................................................................................1 Installation ...............................................................................................................
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Introduction About Your New UPS This Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags and surges from reaching your computer and other valuable electronic equipment. This UPS also filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line, while supplying power from its external batteries until the utility line returns to safe levels. Unpacking Inspection Inspect t
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2. Hardwire the Electrical Connection Caution: The electrical connection must be made by an authorized electrician according to national and local regulations. Verify that the supply line contains a 25 Ampere circuit breaker BEFORE hardwiring the UPS. Ensure that the batteries are not installed in the UPS until the hardwiring is complete. Incorporate a readily accessible disconnect device in the fixed wiring design. 1. Select the appropriate wire size and connectors. For most applic
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3. Connect the External Batteries The SU5000UXI contains no internal batteries. The figure shows the location of the battery pack connector on the UPS. Battery pack connectors are color coded; the 48 Vdc UXBP48M connector is blue. Battery pack connectors are also keyed to prevent improper connection. Do not try to install battery packs with connectors that are a different color from the battery pack connector in the UPS. The SU5000UXI can support a maximum of 10 battery packs. If a
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5. Install PowerChute and Accessories For additional computer system security, install PowerChute UPS monitoring software. It provides automatic unattended ® shutdown capabilities on most major network operating systems. Once PowerChute is loaded, install the PowerChute black communication cable between UPS and computer. See the Software Installation: Instruction Sheet for details. Notes: This UPS is equipped with one accessory slot. See the APC website (www.apc.com) for available ac
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Use the HyperTerminal Program to change the number of external battery packs HyperTerminal is used for Windows 95, Windows 98, and Windows NT 4.0 1. EXIT out of the PowerChute® plus Server. In the case of Windows NT, the UPS service must be stopped. 2. From the Desktop, go to: Start => Programs => Accessories => HyperTerminal. Double-click on the HyperTerminal icon. 3. You are prompted to choose a name and select an icon. Give any name and then click OK. If a message appears which reads
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Initial Startup Charge the battery The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first four hours of normal operation. Do not expect full runtime during this initial charge period. Connect Computer Interface Port (Optional) Power management software and interface kits can be used with this UPS. Use only kits supplied or approved by the manufacturer. If used, connect the interface cable to the 9-pin computer interface po
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Operating Instructions Switch On — Switch Off With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The loads are immediately powered while the UPS beeps and performs a self-test. Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment. Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintai
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Load Bar Graph 85% The 5-LED display on the left of the front panel represents the power drawn from the UPS as a percentage of 67% 50% total capacity. For example, if three LEDs are lit, the load is drawing between 50% and 67% of the UPS’s 33% capacity. If all five LEDs light, thoroughly test your complete system to make sure that the UPS will not become 17% overloaded. Overload When the UPS is overloaded (the connected loads exceed 5000 VA / 3750 W) , the overload LED comes on and the
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User Configuration Items Note: Setting these items requires optional software or hardware. Function Factory User Selectable Description Default Choices Automatic Self-Test Every 14 Every 7 days (168 Sets the interval at which the UPS will days hours), On Startup execute a self-test. (336 hours) Only, No Self-Test UPS ID UPS_IDEN Up to eight characters Use this field to uniquely identify the UPS to define the UPS. for network management purposes. Date of Last Battery Manufacture Date of
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Battery Charge and Run Times Note: UPS battery life differs based on usage and environment. The tables below show both the time required for charging UPS and battery pack batteries for rated protection and typical run times. Note: The SU5000UXI is designed for use with the UXBP48M or equivalent 48 Volt battery pack. Typical Maximum Recharge Times (In Hours) To 90% Of Rated Capacity Number of Battery Packs Recharge Time Number of Battery Packs Recharge Time 1 5 6 18 2 8 7 20.5 3 1
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Troubleshooting Use the chart below to solve minor UPS installation problems. Contact APC Technical Support Staff for assistance with complex UPS problems. See APC Contact Information page 12, for a location near you. Problem and Possible Cause Solution UPS will not turn on. •=ON button not pushed. Press the ON button once to power the UPS and the load. Check that the power cable from the UPS to the power •=UPS not connected to AC power supply. supply is securely connected at both en
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Service If the UPS requires service do not return it to the dealer! Follow these steps: 1. Review the problems discussed in Troubleshooting, page 14, to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem! 3. If the problem persists, call Customer Service or visit the APC Internet Website (www.apc.com). •= Note the model number of the UPS, the serial number, and the date purchased. A technician will ask
