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PRODUCT MANUAL
with Thunderbolt™
Professional High-Performance Dual-Drive Storage System
with Thunderbolt Interface
g-technology.com
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Table of Contents with Thunderbolt™ Table of Contents Safety & General Use Safety Precautions ................................................... 4 Backup Your Data .................................................... 5 About Your Drive Introduction .............................................................. 7 What’s in the Box .................................................... 8 System Requirements ............................................ 8 Overview of the Drive .....................
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Safety & General Use • Safety Precautions .......................................... p.4 • Backup Your Data ............................................ p.5
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Safety & General Use with Thunderbolt™ Safety Precautions G-RAID® with Thunderbolt™ drive’s warranty may be void as a result of the failure to respect the precautions listed here. If you detect a problem with your drive, please contact our Technical Support department. If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user. Please read our Limited Warranty. • Servicing: Your drive contains no user-serviceable parts
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Safety & General Use with Thunderbolt™ Backup Your Data The disk drive contained in your G-RAID with Thunderbolt (G-RAID TB) device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Under no circumstances will G-Technology® be held liable for the recovery or restoration of lost data. Any loss, corruption or destruction of data while using a G-Technology drive is the sole responsibility of the user. Make Two Backups To help prevent the loss of
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About Your Drive • Introduction .................................................... p.7 • What’s in the Box ......................................... p.8 • System Requirements ................................ p.8 • Overview of the Drive .............................. p.9
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About Your Drive with Thunderbolt™ Introduction Thank you for purchasing the G-RAID with Thunderbolt (G-RAID TB) from G- Technology. Since 2004, G-RAID has been the go-to storage for content creation profes- sionals around the globe, and now G-RAID TB redefines high-performance storage for content creation. Performance that was once only possible on MacPro® desktop computers is now available on Macbook® and iMac® sys- tems thanks to Thunderbolt™ and G-RAID TB. Thunderbolt technology enables
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About Your Drive with Thunderbolt™ What’s in the Box The following items are included in the box: • G-RAID with Thunderbolt drive • (1) Thunderbolt cable • External AC Power Supply • Quick Start Guide If any items are missing, please contact G-Technology at support@g-technology.com or call (888) 426-5214. System Requirements ® ® • Apple Mac computer equipped with a Thunderbolt port • Thunderbolt cable p.8
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About Your Drive with Thunderbolt™ Overview of the Drive For maximum performance, G-RAID TB comes configured as a ‘Striped RAID set’ or RAID 0. In this RAID mode, data is written or ‘striped’ across both disks, doubling both capacity and performance as compared to a single disk drive. RAID 0 is the best choice to take advantage of the amazing performance of the Thunderbolt interface. The images below highlight some of the features of your G-RAID TB. There is a Power & Activity LED on the
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Using G-RAID TB • Easy Installation ......................................... p.11 • Disconnect the Drive .............................. p.12
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Using Your Drive with Thunderbolt™ Easy Installation G-RAID TB attaches to your Mac with a Thunderbolt cable. Simply plug one end into the Thunderbolt connector on your Mac, and the other end into either port on the rear of G-RAID TB. One of the great features of Thunderbolt technology is the ability to daisy-chain up to six high-performance devices. Connect the power cord to the unit and plug the other end into a surge protector or wall outlet. Press and hold the power button until the uni
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Using Your Drive with Thunderbolt™ Disconnect the Drive A great feature of Thunderbolt technology and G-RAID TB is the ability to connect and dis- connect the drive while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’ the drive from your computer. 1. B efore powering down and disconnecting the drive, unmount the system by simply dragging the G-RAID TB icon to the trash located in the dock. Keyb
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Maintenance for Your Drive • Restore the Drive Icon ............................... p.14
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Maintenance for Your Drive with Thunderbolt™ Restore the Drive Icon If the G-RAID TB drive icon was erased during the configuration process (see the pre- vious section), you can restore the icon with the following easy steps. NOTE: This process is not required for the operation of the G-RAID TB. However, it will make your drive’s appearance on the computer desktop look nicer and more accurate. 1. To get the G-Technology icon package, go to www.g-technology.com/support and navigate to your p
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Maintenance for Your Drive with Thunderbolt™ 4. Select the default G-RAID TB drive icon on your desktop and press Command+I. This opens the Get Info window. (below left) 5. Select the default icon in the Get Info window. (below left) 6. Press Command+V to paste the custom G-RAID TB icon into the Get Info window. (below right) The icon for your G-RAID TB has been restored and you can close the Get Info window. Your drive is now ready for use! p.15
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Support & Warranty • Technical Support ................................... p.17 • Limited Warranty .................................... p.18 • Copyright .................................................... p.20
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Support & Warranty with Thunderbolt™ Technical Support Thank you for purchasing G-RAID TB. If you have any comments or questions about this manual or the product, please let us know! G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-RAID TB, please contact G-Technology Technical Support at: g-technology.com/support Helpful information for support When contacting Technical S
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Support & Warranty with Thunderbolt™ Limited Warranty Limited Warranty HGST, a Western Digital Company (“HGST”) Including G-Technology for External Hard Disk Drives What does this limited warranty cover? This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale. HGST warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below. How long does lim
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Support & Warranty with Thunderbolt™ What must you do? If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that HGST or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk dr
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Support & Warranty with Thunderbolt™ CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s oper- ating system, and other factors” For G-Technology products less than 1TB: “One gigabyte (GB) is equal to one billion bytes when referring to
