Summary of the content on the page No. 1
O3300 InstallGuide.book Page 1 Thursday, November 25, 1999 3:48 PM
Omni 3300
Installation Guide
Summary of the content on the page No. 2
O3300 InstallGuide.book Page 2 Thursday, November 25, 1999 3:48 PM Lithium Battery Caution The Random Access Memory (RAM) in the Omni 3300 terminal is protected by a lithium battery. Do not, under any circumstances, attempt to replace this battery. Failure to comply may invalidate the product warranty. Document Title: Omni 3300 Series Installation Guide VeriFone Part Number: 22124, Revision B Copyright © 1999 VeriFone All rights reserved. No part of this publication may be copied, distribu
Summary of the content on the page No. 3
O3300 InstallGuide.book Page 3 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Table of Contents Install the Omni3300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Step 1: Select a Location for the Terminal . . . . . . . . . . . . . . . . . . .5 Step 2: Unpack the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . 6 Step 3: Examine Terminal Features . . . . . . . . . . . . . . . . . . . . . . . . 7 Step 4: Connect the Terminal to
Summary of the content on the page No. 4
O3300 InstallGuide.book Page 4 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 4
Summary of the content on the page No. 5
O3300 InstallGuide.book Page 5 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Install the Omni 3300 If using the optional swivel base (refer to “Accessories and Documentation‚” page 28), follow the swivel base’s instructions before installing your Omni 3300 terminal. Step 1: Select a Location for the Terminal When selecting a location, consider these important factors: Ease of Use A location convenient for both merchant and cardholder. A flat support surface, such as
Summary of the content on the page No. 6
O3300 InstallGuide.book Page 6 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Warning: Do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Step 2: Unpack the Shipping Carton 1. Open the shipping carton and carefully inspect its contents for possible shipping damage (Figure 1). Note: If the terminal or any component appears damaged,
Summary of the content on the page No. 7
O3300 InstallGuide.book Page 7 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 2. Remove the following items: Omni 3300 terminal Power pack (and power cable, if applicable) Telephone line cord Roll of thermal printer paper (in a plastic bag) Plastic paper roll spindle Note: The roll of thermal printer paper and the paper roll spindle may have been installed prior to shipment. 3. Remove all plastic wrapping from the terminal and other components. 4. Remove the clea
Summary of the content on the page No. 8
O3300 InstallGuide.book Page 8 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide General Features Viewing from the top (Figure 2), notice the following: A display screen in the center. Keys: – A 12-key, telephone-style keypad – Eight function keys (four to the right of the 12-key keypad, and four above the keypad) – Four ATM-style keys to the display’s right A green/red indicator LED (Light Emitting Diode) light. A steady green light indicates power is on; flashing green
Summary of the content on the page No. 9
O3300 InstallGuide.book Page 9 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Figure 3 Connection Ports with Cover Removed These ports connect the Omni3300 to a telephone line, optional devices, and the power supply. Telephone Line Ports On the back panel’s far left are two RJ11-type modular jacks for connecting the terminal to a telephone line. Telset Port The first port is identified by a telephone-shaped “Telset” icon (shown at right). Use this port to connect a tele
Summary of the content on the page No. 10
O3300 InstallGuide.book Page 10 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Ports for Attaching Optional Peripherals Devices: In the center are two RJ45-type modular jacks (serial ports): The “RS232” serial port (icon shown at right) connects a VeriFone CR 600 check reader or other peripheral device. The other serial port (identified by “Bar Code” and “PIN Pad” icons at right) connects a PIN pad, smart card reader/writer, or bar code wand. Power Connection Port
Summary of the content on the page No. 11
O3300 InstallGuide.book Page 11 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Direct Connection Pass-Through Connection Figure 4 Line Connections Step 5: Connect the Terminal Power Pack Caution: Before you connect the terminal’s power pack, check that the on/off button is off (shown at right). 1. Insert the round barrel connector (Figure 5, page 12) into the power port (identified by the icon at right). 11
Summary of the content on the page No. 12
O3300 InstallGuide.book Page 12 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Note: The round barrel connector on the power pack cable has a plastic lock tab that secures the power cable to the terminal. Power Pack (USA, Mexico) Lock Tab Power Pack (Global) Figure 5 Omni 3300 Power Pack Connection 12
Summary of the content on the page No. 13
O3300 InstallGuide.book Page 13 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide To lock the connector into the power port, align the plastic lock tab so it points up. Insert the connector, then twist it as indicated by the “arrow” icon above the port (“arrow” and “lock” icons shown at right). To unlock the connector, twist it to the right, toward the “unlocked” icon (shown at right). 2. Plug in the power pack. Warning: Do not plug the power pack into an outdoor outlet or
Summary of the content on the page No. 14
O3300 InstallGuide.book Page 14 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Install a Paper Roll 1. Turn on the terminal. (If the printer needs paper, the green LED indicator will flash on and off.) 2. Remove the paper roll cover by lifting it up (Figure 6). Two ridges on the cover’s sides show where to grasp it. Paper Release Lever Paper Roll Cover Figure 6 Thermal Printer Features 3. Remove the protective strip from the paper and cut a straight edge across its leadi
Summary of the content on the page No. 15
O3300 InstallGuide.book Page 15 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Printer Paper Figure 7 Loading Paper A built-in sensor detects the paper and pulls it through and out the unit’s top, just below the serrated metal tear strip. 5. If necessary, press the paper feed button until about 5 centimeters (2 inches) of paper emerge from the top. 6. Insert the orange plastic spindle into the paper roll, and place into the cradle so the spindle’s ends rest securely in
Summary of the content on the page No. 16
O3300 InstallGuide.book Page 16 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Paper Roll Spindle Figure 8 Paper Roll, Spindle, and Cover Note: To adjust paper position, lift the small red release lever on the cradle’s right side (Figure 6, page 14) until it snaps “up.” The paper now freely moves in the paper path. When the paper is correctly positioned, lower the lever until it snaps “down.” For paper ordering information, refer to “Accessories and Documentation‚” page
Summary of the content on the page No. 17
O3300 InstallGuide.book Page 17 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 3. Press the paper feed button to advance the paper roll a few centimeters (inches), then tear off the test printout. Congratulations! Your Omni 3300 terminal should now be completely installed and ready to use. Step 7: Using the Omni 3300 Card Reader To conduct a transaction, position a card and swipe it through the reader, as shown in Figure 9. Figure 9 Using the Omni 3300 Card Reader Conne
Summary of the content on the page No. 18
O3300 InstallGuide.book Page 18 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Caution: Before connecting any peripheral device, turn the terminal’s power off (the LED is off). Turn power on only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices. Note: “RS232”-type devices do not work with the “PIN Pad” port; “PIN Pad”-type devices do not
Summary of the content on the page No. 19
O3300 InstallGuide.book Page 19 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide Figure 10 Optional “PIN Pad” port devices Connect a CR 600 Check Reader Caution: Check readers require a separate power source. Before connecting a check reader or similar device, turn the terminal’s power off (the LED is off). 1. If the cable is not already connected to the check reader, insert the small modular plug on one end of the cable into the check reader’s modular jack (Figure 11, pa
Summary of the content on the page No. 20
O3300 InstallGuide.book Page 20 Thursday, November 25, 1999 3:48 PM Omni 3300 Installation Guide 2. Insert the larger RJ45-type connector on the other end of the cable into the “RS232” serial port on the terminal’s back panel. Omni 3300 Terminal Omni 3300 RS232 Port CR 600 CR 600 Serial Port Figure 11 CR 600 Check Reader Connection 3. Turn on power to the terminal, then connect the check reader to a power source. Clean the Terminal and Printer Terminal For dirt, use a clean cloth dampe
