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http://www.hp.com/go/contactHP http://welcome.hp.com/country/us/en/wwcontact_us.html
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Copyright and License The information in this document is subject to change without notice. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein Warranty Print on Demand Statement is subject to change without notice. You can find the expressly provided HP Limited The only warranties for Hewlett-Packard products Warranty applicable to your product in the start and services are set forth in the express menu on your PC and/or in the CD/DVD statements accompany
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1 Getting information Type of information Where to find ● Set up your computer. Quick Setup (this Guide) Use the computer. Quick Setup (this Guide) ● Connect to the Internet. ● ● Recover factory settings. Troubleshooting and Maintenance Guide on your computer. At the bottom of your screen, click on Start, then click HP Help and Support and HP User Manuals. See how-to videos about using Visit http://www.hp.com/supportvideos (English only) ● the features of your computer. ● Learn how to use the Mi
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Type of information Where to find Find computer warranty Limited Warranty and Support Guide or the Warranty and Support ● information. Information included with your computer. ● Get technical support. Or Click Start, click All Programs, and then click HP User Manuals. ● Get up-to-date information and http://www.hp.com/support/consumer-forum help from the Windows community. ● Connect to a TV. Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide i
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2 Setting up your computer WARNING! To reduce the risk of electrical shock or damage to your equipment: • Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or electrocution. • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times. • Disconnect power from the equipment by unplug
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d. Select Download drivers and software (and firmware), type your computer model name and number in the product field, and press Enter. e. If necessary, select your computer model from Product search results. f. Select your computer operating system. g. Click Download next to each update you wish to download. h. Follow the on-screen instructions to install each downloaded update. 4. Look in the computer box for additional printed details or updates. 5. Read the Safety and Regulatory Information
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NOTE: Online Services provides a list of ISPs; however, you might choose another ISP or transfer an existing account to this computer. To transfer existing accounts, follow the instructions provided by the ISP. 3. Using your Internet connection through your ISP, open a web browser and browse the Internet. NOTE: If you have issues connecting to the Internet, see Internet access on page 16. Connecting to the Internet 5
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3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are optimized for Beats Audio™ headphones and external audio systems (purchased separately). Select HP TouchSmart PC models also include four Beats- optimized internal speakers and a Beats toggle button on the keyboard. Your computer comes ready for you to experience music with Beats enabled. To disable Beats, press the Beats toggle button; the
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3. On the Playback tab, look for the Default Device. It may display a green circle with a checkmark in it. If the Default Device is one of the following, then your HDMI monitor is already activated: NVIDIA High Definition Audio (select models only) ● ATI High Definition Audio (select models only) ● Realtek HDMI Output ● Click the Cancel button to close the window, and then continue with the next procedure, “Adjusting resolution,” if necessary. If the Default Device is not one of these devices, c
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NVIDIA graphics 1. Right-click an empty area of the desktop, and then click NVIDIA Control cards Panel. The View Selection window opens. 2. In the Selecting a Task area on the left, under Display, click Change resolution. The Change resolution window opens. 3. If your HP computer is connected to an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. If your HP computer is connected to a non-HP monitor, make sure that the Show only TV resolutions check
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monitor setup (or for three monitors), and proceed to the instructions for ATI Eyefinity Catalyst™ setup. 1. Verify that the PC is set up according to the instructions in the setup view. Do not power on the PC or monitor. 2. Connect the monitors to an available display connector on the back of the PC. The monitor’s connection type must match the connector on the PC. NOTE: The three-monitor setup requires that you separately purchase an additional monitor and cable. The monitor should have a DVI,
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4 Maintaining your computer Cleaning procedures Keeping your computer system free of dust, dirt, and heat will prolong its life. Dust, pet hair, and other particles can build up, creating a blanket effect; as a result, components can ● overheat or, in the case of the keyboard and mouse, not work smoothly and effectively. ● Check your system once a month for visible signs of dust and debris, and clean it about once every three months. Visit http://www.hp.com/go/contactHP for additional cleaning i
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5 Troubleshooting Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Computer does not start Symptom Possible solution Error message: Restart the compute
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Symptom Possible solution Computer seems Use the Windows Task Manager to close any programs not responding, or restart the to be locked up computer: and is not 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. responding. 2. Click Start Task Manager. 3. Select the program that is not responding, and then click End Task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Click the Arrow button next to the r
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Power Symptom Possible solution Computer does Press and hold the Power button until the computer turns off. Check Power Settings. not turn off when the Power button is pressed. Computer shuts ● The computer might be in an exceedingly hot environment. Let it cool down. down Ensure that computer air vents are not blocked and that the internal fan is running — see : ● automatically. Cleaning procedures on page 10. (Your computer might not have an internal fan.) Display (monitor) Symptom Possible so
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Keyboard and mouse (general) Symptom Possible solution Keyboard Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of commands and your computer, and then restart your computer. typing are not recognized by the computer. Mouse (with cable) Unplug and reconnect the mouse cable to your computer. does not work or is If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse not detected. cable, and then restart the computer. Cursor d
