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HP Z420, Z620, and Z820 Workstation
Series
User Guide
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Copyright Information Warranty Trademark Credits First Edition: March 2012 Hewlett-Packard Company shall not be The HP logo is a trademark of Hewlett- liable for technical or editorial errors or Packard Company in the U.S. and other Part number: 669529-001 omissions contained herein or for incidental countries. or consequential damages in connection Microsoft and Windows are U.S. registered with the furnishing, performance, or use of trademarks of Microsoft Corporation. this material. The inform
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About this guide This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics: Guide topics Locating HP resources on page 1 Workstation features on page 6 Setting up the workstation on page 14 Setting up and restoring Microsoft Windows on page 26 Setting up and restoring Linux on page 28 Diagnostics and Minor Troubleshooting on page 33 Routine Care on page 39 TIP: If you do not find what you are looking for in this guide: — Find technical de
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iv About this guide
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Table of contents 1 Locating HP resources ....................................................................................................... 1 Product information .................................................................................................................. 2 Support ................................................................................................................................... 3 Product documentation ..................................................
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4 Setting up and restoring Microsoft Windows ................................................................... 26 Setting up the Microsoft operating system .................................................................................. 26 Installing or upgrading device drivers ........................................................................ 26 Transferring files and settings .................................................................................... 27 Restoring the operat
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Cleaning the keyboard ........................................................................................................... 40 Cleaning the monitor .............................................................................................................. 40 Cleaning the mouse ................................................................................................................ 41 vii
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viii
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1 Locating HP resources This section provides information on the following HP resources for your workstation: Topics Product information on page 2 Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Support on page 3 ● Product support ● HP Support Assistant ● Warranty information Product documentation on page 4 HP and third-party documentation, white papers ● Product notifications ● Technical spec
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Product information Table 1-1 Product information Topic Location Technical specifications Go to www.hp.com/go/quickspecs. In the left pane, select your region and then select Workstations. HP Cool Tools Most HP Microsoft Windows workstations are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot. To access these applications: ● Click the HP Cool Tools icon on the desktop, or ● Open the HP Cool Tools folder
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Support Table 1-2 Support Topic Location Product support For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician ● Obtain E-mail support ● Find support telephone numbers ● Locate an HP service center HP Support HP Support Assistant is an HP application that helps you maintain the performance of your workstation Assistant and resolve problems through automated upd
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Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white For the latest online documentation, go tohttp://www.hp.com/support/ papers, and third-party workstation_manuals. These include this User Guide and the Maintenance and documentation Service Guide. Removal and replacement videos To learn how to remove and replace workstation components, go to http://www.hp.com/go/sml. Product notifications Subscriber's Choice is an HP program that allows you to sign
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Product updates Table 1-5 Product updates Topic Location Driver and BIOS updates See http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow these steps during system power up: 1. Power on the workstation, and press Esc during boot up.. 2. Press F10 to enter the F10 Setup utility. 3. Go to File > System Information. Note the BIOS version and date and compare it with the BIOS ver
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2 Workstation features For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com. HP Z420 Workstation components HP Z420 Workstation front panel Figure 2-1 Front panel components Table 2-1 Component descriptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (black) 8 IEEE–1394a FireWire connector 6 Chapter 2 Workstation feat
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HP Z420 Workstation rear panel Figure 2-2 Rear panel components Table 2-2 Component descriptions Power supply Built-In Self Test 1 9 Audio line-out connector (green) (BIST) LED 2 Universal chassis clamp opening 10 Microphone connector (pink) AMT-enabled RJ-45 network 3 PS/2 mouse connector (green) 11 connector (orange) 4 USB 2.0 ports (4, black) 12 USB 3.0 ports (2, blue) IEEE-1394a FireWire connector 5 Security slot 13 (white) PS/2 keyboard connector 6 Padlock loop 14 (purple) 7 Audio line-i
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HP Z620 Workstation components HP Z620 Workstation front panel Figure 2-3 Front panel components Table 2-3 Component descriptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (black) 8 IEEE–1394a FireWire connector 8 Chapter 2 Workstation features
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HP Z620 Workstation rear panel Figure 2-4 Rear panel components Table 2-4 Component descriptions 1 Power cord connector 8 Audio line-out connector (green) 2 PS/2 mouse connector (green) 9 Microphone connector (pink) 3 USB 2.0 ports (4, black) 10 USB 3.0 ports (2, blue) RJ-45 network connectors (orange) 4 11 IEEE-1394a FireWire connector (white) Bottom connector is AMT enabled 5 Audio line-in connector (blue) 12 PS/2 keyboard connector (purple) 6 Graphics card connector 13 Rear power button Po
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HP Z820 Workstation components HP Z820 Workstation front panel Figure 2-5 Front panel components Table 2-5 Component descriptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2.0 port (black) 8 IEEE–1394a FireWire connector 10 Chapter 2 Workstation features
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HP Z820 Workstation rear panel Figure 2-6 Rear panel components Table 2-6 Component descriptions 1 Power cord connector 9 USB 3.0 ports (2, blue) 2 PS/2 mouse connector (green) 10 USB 2.0 ports (4, black) 3 Audio line-in connector (blue) 11 Audio line-out connector (green) RJ-45 network connectors (2, orange) 4 12 Microphone connector (pink) Top connector is AMT enabled 5 IEEE-1394a FireWire connector (white) 13 PS/2 keyboard connector (purple) 6 Security slot 14 Rear power button Power suppl
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Product specifications Workstation weights and dimensions Characteristic HP Z420 Workstation HP Z620 Workstation HP Z820 Workstation Weight (standard 13.2 kg (29.2 lb) 17.9 kg (39.4 lb) 26.6 kg (58.7 lb) configuration) Weight (minimum 12.5 kg (27.5 lb) 15.5 kg (34.2 lb) 24.0 kg (52.9 lb) configuration) Weight (maximum 17.7 kg (39.4 lb) 22.6 kg (49.9 lb) 32.0 kg (70.5 lb) configuration) Minitower Height: 44.76 cm (17.62 in) Width: 17.78 cm (7.00 in) Height: 44.45 cm (17.50 in) Height: 44.4 cm (17