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Acer Altos G710
User’s Guide
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Copyright © 2004 Acer Incorporated All Rights Reserved. Acer Altos G710 User’s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the impl
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iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement. Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipme
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iv Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception. Caution! Changes or modifications not expressly approve
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v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 5 Slots and ope
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vi d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance, indicating a need for service
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Notices iii FCC notice iii Laser compliance statement iv Important safety instructions v 1 System tour 1 Features summary 3 External and internal structure 7 Front bezel 7 Front panel 8 Rear panel 13 Internal components 16 System boards 17 Mainboard layout 17 Jumper settings 21 Backplane layout 22 SAF-TE board layout 24 2 System setup 25 Setting up the system 27 Preinstallation requirements 27 Connecting peripherals 28 Turning on the system 29 Power-on problems 31 Configuring the system O
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viii Installing the four-bay hot-plug SATA HDD cage 47 Installing a hard disk into the four-bay hot-plug HDD cage carrier 49 Replacing storage devices 51 Replacing the FDD 51 Replacing the CD-ROM drive 53 Upgrading the CPU 56 Installing the heatsink and CPU 56 Removing the heatsink and CPU 58 Upgrading the system memory 60 Removing a DIMM 63 Installing a DIMM 65 Installing the Altos RAID-enabler (optional) 67 Installing an expansion card 69 Installing a power supply module 71 Replacing the eas
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ix To change the Supervisor/User password 117 To remove the User password 118 Exit 119 5 Troubleshooting 121 Resetting the system 123 Problems following initial system installation 124 First steps checklist 125 Hardware diagnostic testing 126 Verifying proper operation of key system lights 126 Confirming loading of the OS 127 Specific problems and corrective actions 127 Appendix A: System management 133 ASM 136 System requirements 136 System setup 137 ePanel 139 RAID configuration 140 Appendix B
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x Setting 183 Index 187
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1 System tour
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The Acer Altos G710 server is a powerful dual- processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for multimedia processing, intensive graphics applications, general business applications, email, web service, file clustering and print services.
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3 Features summary Listed below are the system’s key features: Processor ® Single or dual Intel Xeon™ processor with 800 MHz front system bus ® Supports Intel Hyper-Threading Technology ® Supports Intel Extended Memory 64-bit Technology Memory subsystem Eight 240-pin DIMM slots Supports DDR2 400 Registered ECC memory modules Warning! Functionality issues may be encountered if mixed memory types are installed on the same mainboard. DIMM modules of identical type, banking and stackin
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4 1 System tour For instance, if 8 GB of memory is installed (four 2 GB DIMMs), only 4 GB of memory in DIMM 1B and DIMM 1A can be accessed by the system. Memory in DIMM 2B and DIMM 2A is reserved as spare DIMMs. Refer to “Server Management Configuration” on page 103 for more information about configuring the memory spare or mirror parameter in the BIOS Setup utility. Chipset components ® Intel E7520 MCH (Memory Controller Hub) ® Intel 82801ER ICH (I/O Controller Hub) ® Intel IOP332 - I
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5 RAID on motherboard (optional) Dual channel Ultra 320 SCSI channels Supports RAID 0, 1, 5, 10 and 50 Requires RAID-enabler (iButton) Requires one 184-pin DDR 400 unbuffered ECC DIMMs for cache memory Supports 128 MB memory module with iTBBU (Transportable Battery Backup Unit) cache memory Support 256 MB or 512 MB memory modules (without battery backup) Note: When the ROMB (RAID on motherboard) is enabled, the onboard SCSI controller will provide full hardware RAID functional
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6 1 System tour I/O ports Front Two USB 2.0 ports Rear PS/2-compatible keyboard and mouse port Two USB 2.0 ports VGA/monitor port Serial port Parallel/printer port Two LAN ports (RJ-45) Operating system and software ® ® Microsoft Windows 2000 Server (SP4) ® ® Microsoft Windows Server 2003 Red Hat Enterprise Linux 3.0 ® ® Novell NetWare 6.5 ™ SCO OpenServer 5.0.7 ® SCO UnixWare 7.1.4 ASM (Acer Server Management) Power supply 550-watts redundant power supply (optio
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7 External and internal structure Front bezel No. Component 1 1 LCD display cover (for ePanel module) 2 Bezel door 3 Front panel LED indicator 4 Security keylock 1 The ePanel module is not included with your system. To purchase an ePanel mod- ule, contact your local Acer representative or order directly from http://www.ac- er.com/.
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8 1 System tour Front panel No. Icon Component Description 1 CD-ROM drive Stop/ Press this button to open the CD Eject button drive tray. 2 CD-ROM drive When the LED indicator is lit, there activity indicator is activity in the CD drive. 3 CD-ROM drive Disk drive for reading CD-ROMs. 4 Volume control Adjusts the volume of the CD drive. 5 CD-ROM drive Connects to microphones or Headphone/ earphones. Earphone port
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9 No. Icon Component Description 6 5.25-inch drive bays Two empty 5.25-inch drive bays allow installation of additional devices. 1 7 Indicates AC power is present or Power indicator system is turned on or off (green). 8 Hard disk activity Indicates the status of the system 1 hard drive. indicator 9 System status The indicator lights up green when 1 the system is operating normally. indicator When the a system fault is present, the indicator blinks or lights up amber. 10 LAN1 acti
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10 1 System tour No. Icon Component Description 19 ePanel module cover Remove the cover to install the optional ePanel module. For more information, go to page 76. 20 Power button Press to turn on the system. 21 FDD activity indicator When the indicator is lit, there is activity in the floppy drive. 22 FDD (Floppy disk Disk drive that reads and writes drive) diskettes. 23 FDD Eject button Press this button to remove a diskette from the floppy drive. 1 For more information about the stat