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ZOOM V3
US ER GUI D E
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NOT NOT NOT NOTIIIICE CE CE CE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respe
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Contents OVERVIEW .......................................................................... 5 1 INSTALLATION INSTRUCTIONS............................................. 6 1.1 WHAT’S IN THE PACKAGE.................................................... 6 1.2 QUICK START INSTRUCTIONS............................................... 8 Step 1: Installing the Software ......................................... 8 Step 2: Installing the Hardware ........................................ 9 Step 3: Configuring I
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4.3 SETTING UP FIREWALL DATABASES ......................................60 IP Group ........................................................................60 Service Group.................................................................62 Time Group....................................................................62 APPENDIX A DSL INTERNET SETTINGS TABLES....................... 64 APPENDIX B VOIP PHONE INSTALLATION OPTIONS................. 67 Plug Multiple Phones Directly into the V3 ........
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Overview ™ The V3 is a gateway/router with a TelePort VoIP phone port. You use the V3 in conjunction with an Ethernet cable modem or Ethernet ADSL modem to connect to the Internet. The gateway/router provides an interface between the Internet and your local area network (LAN). It also includes an advanced firewall, which allows you to control Internet access from your local network and which protects your local network from unwanted Internet traffic. The TelePort lets you use an ordinary telepho
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1 Installation Instructions This chapter covers the basic instructions needed to install your V3 and place VoIP calls. 1.1 What’s in the Package Software CD-ROM Phone Cord Power Cube Ethernet Cable USB Cable 6 Zoom V3 User’s Guide
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The CD contains the Installation Software, User Manual, Warranty, and Customer Support information. In addition, you may have a phone-jack adapter to adapt the RJ-11 phone cord for a different phone jack (certain countries only). If anything is missing or damaged, contact Zoom Customer Support or your retailer or distributor. What You Will Need • An Ethernet cable modem or Ethernet DSL modem. • A Windows, Macintosh, or Linux computer equipped with a Network Interface Card (NIC) or a USB port. •
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1.2 Quick Start Instructions Installing the V3 involves five steps: Installing the Software, Installing the Hardware, Configuring Internet Explorer, Configuring Your V3, and Setting Up VoIP Service. Step 1: Installing the Software Installing the software is only required for people connecting a Windows computer directly to the V3. All others should skip to Step 2: Installing the Hardware. If your computer has an available Ethernet jack, we recommend that you use it instead of the USB jack. This
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Step 2: Installing the Hardware Installing the Hardware is a two-step process, Making the Connections, and Powering Up. Making the Connections 1111 The software must be installed before you proceed. Then, unplug or turn off the power to your PC and everything connected to your PC. 2222 Plug your phone into the V3’s PHONE jack. If you have a cordless phone with one or more handsets, plug the base station into the V3’s PHONE jack. Note: If RJ-11 phone jacks are not used in your country, you will n
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5555 If you have an existing router, we recommend that you replace the existing router with the V3, which has a built-in router. If, however, you need to connect the V3 behind another router, plug one end of the Ethernet cable into the WAN port of the V3 and the other end into a LAN port of the router. 66 If you have a wireless access point or are using a wireless 66 router as an access point, unplug it from your computer or modem and plug it into one of the V3’s LAN ports. 7777 Connect the V3 t
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Powering Up To ensure that all the devices you just connected to the V3 install correctly, you need to power up each device one at a time. Follow these steps carefully. 1111 Plug in the modem’s Power Supply, and turn on the modem’s on/off switch if it has one. Plug the modem’s power cube into a power outlet. Wait for one-two minutes so that you are sure the modem has completed its power up process before proceeding to Step 2. 22 Plug in the V3’s Power Supply. 22 Plug the included power cube into
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Step 3: Configuring Internet Explorer Your Web browser is set up Macintosh and Linux users: automatically, so you can skip this section. Turn to page 68 to make sure that your computer’s TCP/IP settings are configured correctly. Windows users: The software that you use to make an Internet connection must be set for a not a network connection, dial-up connection. If you are already using a cable or DSL modem, you shouldn’t need to do anything. If you are just setting up your cable or DSL Inter
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22 In the dialog box, click the 22 Internet Properties Connections tab. 3333 On the Connections tab, click Setup. 4444 Windows XP users: In the Welcome to the New Connection Wizard dialog box, click Next. If you see a dialog box, click Location Information Cancel to return to the Welcome dialog box, and click Next again. In the Network Connection Type dialog box, click Connect to the Internet. In the Getting Ready dialog box, click “Set up my connection manually,” and then click Next. In the
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77 Click . 77 Finish 88 Windows XP users: Close Control Panel. 88 Windows 98/Me/2000 users: If Internet Explorer is open, close it before going to the next step of the installation, Configuring Your V3. Step 4: Configuring Your V3 • If you have a Cable Modem, see below • If you have a DSL Modem, see page 15. Configuring the V3 for a Cable Modem The V3 is set up by default to work with a cable modem, so additional configuration is normally not required. 1111 Go to your Web browser (i.e., Internet
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Configuring the V3 for a DSL Modem 1111 Open the Zoom Configuration Manager. You should have a icon on your desktop. You must Zoom double-click this icon to open up the Zoom Configuration Manager. (If you do not have an icon, open your Web browser, type http://10.2.2.2 and press Enter.) 2222 Log in to the Zoom Configuration Manager. Type the following User Name and Password in lowercase letters as shown. (You will need to use this User Name and Password each time you want to open up the Zoom .
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33 The page displays. 33 Basic Setup At Internet Connection Type, pull down the list of selections and choose the type of DSL your provider uses. If you don’t know what type you have, read below. The three most common types of DSL service are PPPoE, PPPoA, and 1483. There is also Static IP, but it is very unlikely that you are using it without knowing. You would have had to ask your service provider for it, and there is typically an additional monthly fee. It is very important that this selecti
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55 55 Configuring the V3 for DSL PPPoE, PPPoA, 1483, or Static IP. If you selected DSL PPPoE: Your service provider should have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password (NOT the username and password that you used to get into the Zoom Configuration Manager.) If you cannot remember or cannot find your username and password, call your service provider and tell them you have misplaced your username and password. T
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66 Click , then 66 Save Changes Write Settings to Flash and Reboot, and then Confirm. 7777 Go to your Web browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. 8888 If you connect successfully, your installation is complete Continue with Step 5: and you’re ready to browse the Web! Setting up VoIP Service If you do not connect successfully, refer to the Troubleshooting Tips on page 71. Step 5: Setting up VoIP Service If you purchased a V3 Model 55
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Hook Flash - If you receive a second call while you are on a VoIP call, you will hear a call waiting tone. Momentarily press the hook button on your phone to talk to the second caller, and press it again to go back to your first conversation. After you have completed a VoIP call, you can press the hook button to get a fresh VoIP dial tone and make another VoIP call without dialing # (Note that redial or speed dialing will not work in this case, however. You must hang up for at least one second i
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1.5 Front Panel Description Light Description PWR Lights when the V3 is plugged into a power source. LINK Lights when the V3 is connected to its broadband WAN connection device. DATA Blinks when data is being transferred through the broadband line. USB Lights when the USB port of the V3 is plugged into a powered-up computer’s USB port. LAN Lights when a LAN port of the V3 is plugged into the Ethernet 1-4 port of a powered-up device. VoIP Lights when a Voice over IP call is taking place. If you h
