Summary of the content on the page No. 1
Sprint Mobile Broadband Card
by Sierra Wireless
®
AirCard 597E
www.sprint.com
© 2011 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Summary of the content on the page No. 2
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Basics of Your Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Introducing the Sprint Mobile Broadband Card . . . . . . . . .
Summary of the content on the page No. 3
2D. Setting Up Service (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Activating and Using Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Preactivated Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Non-preactivated Card: One Touch Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Non-preactivated Card:
Summary of the content on the page No. 4
3C. Changing Sprint Connection Manager Settings (Windows) . . . . . . . . . . . . . .76 Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Sprint Mobile Broadband Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Sprint Location Serv
Summary of the content on the page No. 5
Viewing the Amount of Data Transferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Ending a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Displaying Your Phone Number and ESN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Unins
Summary of the content on the page No. 6
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 6B. Warranty and Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Subscriber Agreement/General Terms and Conditions of Services . . . . . . . . . 152 Section 7: Glossary and Index . .
Summary of the content on the page No. 7
Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband card offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips. This guide will familiarize you
Summary of the content on the page No. 8
Introduction This User’s Guide introduces you to Sprint service and all the features of your new wireless Sprint Mobile Broadband card. It’s divided into seven sections: Section 1: Basics of Your Card Section 2: Installing the Card Section 3: Using the Card on a Windows Computer Section 4: Using the Card on a Mac Section 5: Technical Specifications and Regulatory Information Section 6: Safety Information and Terms & Conditions Section 7: Glossary and Index Throughout the gu
Summary of the content on the page No. 9
Section 1 Basics of Your Card
Summary of the content on the page No. 10
2
Summary of the content on the page No. 11
Section 1A Introducing the Sprint Mobile Broadband Card In This Section Your Sprint Mobile Broadband Card CDMA Networks TRU-Install One Touch Activation Package Contents Care and Maintenance About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband card, what is included with your card, and how to use this guide to get you started. Section 1A: Introducing the Sprint Mobile Broadband Card 3
Summary of the content on the page No. 12
Your Sprint Mobile Broadband Card The Sierra Wireless AirCard® 597E ExpressCard is a dual-band wireless ExpressCard modem. It enhances the functionality of your mobile computing devices by adding wireless data. This card allows you to do the following (subject to feature availability), without using a landline network or phone: Easily activate your account (One Touch Activation) Connect to the Internet, VPNs, and corporate networks Send and receive large email messages Use Sprint Loca
Summary of the content on the page No. 13
CDMA technology provides a variety of connectivity features, depending on your Sprint account (actual speed depends on the network conditions): SM 1xEV-DO Rev. A (Sprint Power Vision ) supports Internet connections with data rates up to 3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are 600 kbps - 1.4 Mbps (downlink from the network) and 350-500 kbps (uplink to the network). 1xEV-DO Rev. 0 (Sprint Power Vision) supports Internet connections
Summary of the content on the page No. 14
Package Contents Your Sprint Mobile Broadband card package contains the following components: Sprint Mobile Broadband card by Sierra Wireless (Model AirCard 597E) ExpressCard to PC Card adapter (needed only if your computer doesn’t have an ExpressCard slot) Getting Started guide Care and Maintenance As with any electronic device, the card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: The card should fit easily into your E
Summary of the content on the page No. 15
About This Guide This user’s guide is designed to provide you with all the information you need to install and use your card by Sierra Wireless (AirCard 597E). Note: The comprehensive Getting Started guide that comes with the Sprint Mobile Broadband card should be sufficient for most installations. Section 1 (which you are reading) gives you an overview of the card (AirCard 597E). Section 2 provides step-by-step instructions for installing the card and software on a Windows or Mac comput
Summary of the content on the page No. 16
Section 1B Getting Started With Your Card In This Section Installation Overview System Requirements (Windows) System Requirements (Mac) Included Software Attaching an External Antenna This section describes the basics of getting started with your card, and how to look after your card. 8 Section 1B: Getting Started With Your Card
Summary of the content on the page No. 17
Installation Overview Before you begin using your card, you must install the card’s software and configure the card for your computer. The installation process consists of: Ensuring that your computer meets the system requirements. Inserting the card into your computer and installing the drivers for the card and the Sprint Connection Manager software (for Windows) or Watcher Lite software (for the Mac). Starting the software. Activating your Sprint account and configuring the card to
Summary of the content on the page No. 18
High Encryption Requirements (Windows) Depending on your configuration, an IOTA (Internet Over The Air) session may automatically start as part of the installation process. IOTA requires high-security 128-bit encryption to establish a secure Internet connection to the CDMA network. (For more information, see “Data Provisioning [IOTA]” on page 35.) If you are running Windows Vista or Windows XP, your computer should already include high-security 128-bit encryption. If you are running Windows
Summary of the content on the page No. 19
System Requirements (Mac) Note: The Mac software (Watcher Lite) currently does not support Sprint Location Services. The Sprint Mobile Broadband card is supported on a MacBook™ Pro or PowerBook® G4 computer running Mac OS X version 10.4 or newer. To check your version, from the Apple menu ( ) choose About This Mac. If your version is earlier than 10.4, then you must upgrade to version 10.4 or newer; contact an Apple reseller, an Apple retail store, or visit www.apple.com/store. If your card
Summary of the content on the page No. 20
Attaching an External Antenna You can improve the signal strength by attaching an external antenna (sold separately). To attach an external antenna: 1. Remove the card if it is inserted in your computer (page 28). 2. Remove the rubber cap (located on the thick end of the card). 3. Hold the antenna cable by the connector (end) part, and carefully insert the connector part of the cable into the corresponding connector on the card. 12 Section 1B: Getting Started With Your Card
