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THOMSON TG784
Wireless VoIP Multi-User Ethernet WAN & ADSL2+ Gateway
Setup and User Guide
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THOMSON TG784 Setup and User Guide
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Copyright Copyright ©1999-2008 Thomson. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Teleco
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Contents About this Setup and User Guide............................................. 1 1 Installation....................................................................................3 1.1 Preliminary Steps............................................................................................ 4 1.2 Installing your Thomson Gateway .................................................................. 5 1.2.1 Guided Installation .................................................................
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Contents 5.7 Viewing Telephony Statistics ....................................................................... 40 6 Getting the Most Out of Your Thomson Gateway.................41 6.1 Sharing Content on your Network................................................................ 42 6.1.1 Setting Up the File Server.................................................................................................................... 44 6.1.2 Managing your Shared Content............................
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About this Setup and User Guide About this Setup and User Guide Used Symbols A note provides additional information about a topic. A caution warns you about potential problems or specific precautions that need to be taken. Terminology Generally, the THOMSON TG784 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site. Example: For more inform
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About this Setup and User Guide E-DOC-CTC-20080421-0010 v1.0 2
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1 Installation 1 Installation Introduction In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet. E-DOC-CTC-20080421-0010 v1.0 3
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1 Installation 1.1 Preliminary Steps DSL service (only if you are using your Thomson Gateway as Internet Gateway) The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/ filters that have been
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1 Installation 1.2 Installing your Thomson Gateway Installation methods There two ways to set up your Thomson Gateway: Guided Installation Manual Installation Guided Installation How it works The Setup wizard included on the CD will guide you through all configuration aspects of your Thomson Gateway. This is the recommended way to install your Thomson Gateway. Requirements Your computer must run one of the following operating systems: Microsoft Windows Vista (SP1) or higher Microsoft Windo
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1 Installation 1.2.1 Guided Installation Connecting devices: wait! Do not plug in any cables or connect any devices until you are prompted to do so by the wizard. In case of problems If you encounter problems during this installation please refer to “8.1 Setup wizard Troubleshooting” on page 72. Starting the wizard To start the wizard: 1 Insert the Setup CD into your computer's CD- or DVD-ROM drive. 2 If your computer runs: Microsoft Windows: The CD should autostart. Mac OS X: Double-click M
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1 Installation CD menu On the CD Menu, click: Initial Setup to connect your computer to the Thomson Gateway and configure it. Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway. Setup my computer to connect your computer to the Thomson Gateway network. View Documentation to view the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet. Visit Thomson Broadband to visit the online support sectio
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1 Installation 1.2.2 Manual Installation Procedure Proceed as follows: 1 Connect the cables 2 Configure the Thomson Gateway Connect the cables Proceed as follows: 1 Connect your computer to the Thomson Gateway as described in “3 Adding a New Computer to your Network” on page 19. 2 Connect the Thomson Gateway to the DSL line. If your Internet Service Provider (ISP) is not using the Thomson Gateway to access the Internet, you must not connect the DSL cable. Instead, use an Ethernet cable to conn
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2 Thomson Gateway Basics 2 Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour 10 Thomson Gateway Web Interface 15 Backing Up/Restoring your Configuration 18 E-DOC-CTC-20080421-0010 v1.0 9
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2 Thomson Gateway Basics 2.1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs WPS Button LED Ethernet LEDs E-DOC-CTC-20080421-0010 v1.0 10
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2 Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Colour State Description Green Solid on Power on, normal operation Red Solid on Power on, self-test failed, indicating device malfunction Amber Blinking Bootloader active (during upgrade) Off Power off Ethernet LED Colour State Description Green Blinking Ethernet activity Solid on Ethernet co
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2 Thomson Gateway Basics Broadband LED Colour State Description Green Blinking Pending DSL line synchronisation Solid on DSL line synchronised Off No DSL line Internet LED Colour State Description Green Blinking Internet activity Solid on Internet connectivity, no activity Red Solid on Internet connection setup failed Off No Internet connection Phone LED Colour State Description Green Solid on VoIP service up Blinking VoIP activity Off VoIP service down E-DOC-CTC-20080421-0010 v1.0 12
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2 Thomson Gateway Basics 2.1.2 WPS Button LED Introduction The WPS button allows you to add new wireless clients to your network. For more information, see Connecting Your Wireless Client via WPS. WPS LED Colour State Description Green Solid On Client successfully registered via WPS Amber Blinking WPS registration ongoing Red Blinking Error occurred E-DOC-CTC-20080421-0010 v1.0 13
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2 Thomson Gateway Basics 2.1.3 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity (or activity). LED Status Description Off No connection on this port Solid on Ethernet link up Blinking Data is flowing from/to this port E-DOC-CTC-20080421-0010 v1.0 14