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MGC 50/MGC 100
Getting Started Guide
Version 9.0.4 | August 2010 | DOC2230A
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2010
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Regulatory Notices United States Federal Communication Caution: This equipment has a connection Commission (FCC) between the grounded conductor of the DC supply circuit and the grounding conductor. See Part 15: Class A Statement. This equipment has Installation Instructions. been tested and found to comply with the limits for a • This equipment shall be located in the same Class A digital device, pursuant to Part 15 of the FCC immediate area (such as, adjacent cabinets or Rules. Test limi
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Regulatory Notices EC Mark R&TTE Directive Russian Communication Certificate Polycom Inc., declares that the MGC-50 and The MGC-100 and MGC-50 comply with the Russian MGC-100 with NET-2/4/8 card is in conformity with Ministry of Communication requirements stated in the following relevant harmonized standards: certificate OC/1-MM-15. EN 60950: 1992 Including Amendments 1,2,3 & 4 EN 55022: 1994 EN 50082: 1997 Following the provisions of the Council Directive 1999/EC on radio and telecommunicati
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Table of Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 MGC Unit Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 MGC-50/MGC-100 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Network Equipment, Numbers and Addresses . . . . . . . . . . . . . . . . . . 1-6 Hardware Description . . .
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MGC-50/MGC-100 Getting Started Guide Video Conference Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Default Reservation Templates . . . . . . . . . . . . . . . . . . . . .
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Defining a New Video Meeting Room . . . . . . . . . . . . . . . . . . . . . . . 7-12 Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Resources Report - Network Resources . . . . . . . . . . . . . . . . . 8-3 Resource Report - Network Resources Details . . . . . . . . . . . 8-4 Resources Report - Media Resources . . . . . . . . . . . . . . . . . . . 8-5 Me
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MGC-50/MGC-100 Getting Started Guide iv
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1 Before You Begin This Getting Started Guide provides information on the installation and basic operation of your MGC-50/100. For more information on defining and running conferences, defining IVR services and managing the system, refer to the MGC Manager User’s Guide Volumes I & II and the MGC Administrator’s Guide included with the system. References to the relevant chapters of these guides are included throughout this Getting Started Guide. This is an example of the notes that you may e
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Chapter 1 - Before You Begin MGC Unit Main Features The MGC unit offers the following features: • Supports a large number of ports (48 for the MGC-50, 96 for the MGC- 100) running at 128 Kbps • Universal slots, telco grade high availability with hot-swappable modules, redundancy, on-line upgrading and dynamic resource allocation • Support for standard network interfaces (ISDN, ATM, T1-CAS, LAN and V.35 serial) for the easy integration of conference elements into external network management a
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MGC-50/MGC-100 Getting Started Guide MGC-50/MGC-100 Specifications Table 1-1 lists the specifications of the MGC-50 and the MGC-100 units. Table 1-1: MGC Unit Specifications Physical MGC-50 MGC-100 MGC-100 NEBS Height 16” 16” 21” Width 15”, 19” with 21”, 23” 21”, 23” with mounting plate with mounting plates mounting plates with unit at 90% Depth 19.5” 19.5” 19.5” Weight Up to 24 kg Up to 48 kg Up to 58 kg Free space above the It is recommended 3” in standard 3” MCU rack for the installer to
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Chapter 1 - Before You Begin Table 1-1: MGC Unit Specifications Channel aggregation H.221, BONDING, Multi-Rate (H0) Network Interfaces MGC-50/MGC-100 Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN, NFAS, Leased lines-T1/E1, Switched 56 IP (H.323 and SIP): LAN T1-CAS T1-CAS lines for Audio Only connections ATM: 25 (FVC.COM), 155 (FVC.COM) Serial: V.35, RS449, RS530/A External MGC-50/MGC-100 Communications Data rates 56 Kbps - 1920 Kbps (E1) Network interfaces ISDN T1/ E1, ATM-25 (Fir
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MGC-50/MGC-100 Getting Started Guide Table 1-1: MGC Unit Specifications Storage altitude Up to approx. 12,000m (40,000ft) Operating ESD +8kV Storage ESD +15kV Conference Setup MGC-50/MGC-100 Integrated scheduler Yes API to 3rd party Yes reservation systems Diagnostics MGC-50/MGC-100 Power up Yes On-line Yes Remote Yes Serviceability / MGC-50/MGC-100 Reliability Hot swappable modules Yes Front panel removable Yes modules Power Supply MGC-50 MGC-100 DC Input - -48 VDC AC Input 100-240 VAC, 50/60
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Chapter 1 - Before You Begin Network Equipment, Numbers and Addresses Obtain the following information from your network administrator: • IP address for the MGC-50/MGC-100 • Subnet Mask for the MGC-50/MGC-100 • Default Gateway IP address (optional) • Gatekeeper IP address, if applicable • DNS IP address, if applicable • SIP server IP address, if applicable For ISDN configurations, obtain the following equipment and information from your network service provider: • PRI line(s) or Leased Line(s)
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2 Hardware Description The following components make up the MGC unit: • Main Control Module • Backplane • Power Supply Module(s) • Fans • Alarms port • Functional Modules — ISDN/T1-CAS Net-2/4/8 — IP/IP+ cards — MUX — MUX+ — Audio+12/24, Audio+24/48, Audio+48/96 — Standard Video — Video+ — Data • Input/Output cards 2-1
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Chapter 2 - Hardware Description MGC-100 Components Location Figure 2-1 shows the front panel of the MGC-100. The front panel provides access to the Main Control Module, the Functional Modules, and the Power Supply Modules. Status LEDs on the Main Control Module, Functional Modules, and Power Supply Modules indicate the status of the system. Main Functional Modules Control Module LEDs Ejectors CONT NET-8 NET-8 NET-8 E1 MUX MUX DATA DATA VIDEO VIDEO VIDEO VIDEO AUDIO AUDIO AUDIO AUDIO Critica
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MGC-50/MGC-100 Getting Started Guide Figure 2-2 shows the rear panel of the MGC-100. The rear panel provides access to the network I/O card connectors. I/O cards are inserted via the rear panel. In addition, the rear panel houses the main power switch, AC inlet, fans, the fuse, additional communications ports and alarm ports. The Alarms port provides dry contacts for critical, major, and minor alarms. Slot A Main Control RS232 Network Module Cover Connectors Connectors MUSIC LINE IN COM CO
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Chapter 2 - Hardware Description Figure 2-3 shows the front panel of the MGC-100 NEBS Standard. The front panel, as in the MGC-100, provides access to the Main Control Module, the Functional Modules, and the Power Supply Modules. Status LEDs on the Main Control Module, Functional Modules, and Power Supply Modules indicate the status of the system. . Main Functional Modules Control LEDs Module Ejectors CONT NET-E1 NET-8 NET-8 NET-8 MUX MUX DATA DATA VIDEO VIDEO VIDEO VIDEO AUDIO AUDIO AUDIO
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MGC-50/MGC-100 Getting Started Guide Figure 2-4 shows the rear panel of the MGC-100 NEBS Standard. The rear panel, as in the standard MGC-100, provides access to the network I/O card connectors and fans. I/O cards are inserted via the rear panel. Figure 2-4: MGC-100 NEBS Standard Rear Panel with External Connectors 2-5
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Chapter 2 - Hardware Description MGC-50 Components Location Figure 2-5 shows the front panel of the MGC-50. The front panel provides access to the Main Control Module, the Functional Modules, and the Power Supply Module. Status LEDs on the Main Control Module, Functional Modules, and Power Supply Module indicate the status of the system. Functional Modules Main Control Ejectors Module LEDs CONT PRI-8 MG-323 AUDIO AUDIO VIDEO VIDEO VIDEO VIDEO Critical POLYCOM Stby Stby Stby Stby Stby Stby S