Summary of the content on the page No. 1
N600 Wireless Dual Band
Gigabit Router Premium
Edition WNDR3800
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
October 2011
202-10806-02
v1.0
Summary of the content on the page No. 2
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 ©2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in t
Summary of the content on the page No. 3
Contents Chapter 1 Hardware Setup Premium Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ClearChannel Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TiVo Support. . . . . . . . . . . . . . . . .
Summary of the content on the page No. 4
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 30 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 5
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Internet Port (WAN) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) . . . . . . . . .76 Guest Network (2.4 GHz) and Guest Network (5 GHz) . . . . . . . . . . . . .76 View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .
Summary of the content on the page No. 6
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 114 Wireless LED Is Off . . . . . . . . . . . . . . .
Summary of the content on the page No. 7
1. Hardware Setup 1 Getting to know your wireless router The N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 provides high-performance wireless Internet access that is ideal for high-demand applications such as streaming HD video and multiplayer games. Its dual band design provides the maximum flexibility for configuring a home network. This is because the router contains two different types of wireless radios to support connections on both 2.4 GHz and 5.0 GHz wireless link
Summary of the content on the page No. 8
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Premium Features Your router includes premium features, which are described in this section. ReadySHARE ReadySHARE makes it easy to access shared files on your network, to upload files remotely, and to share a network printer. ReadySHARE USB Storage Attach a USB flash drive or storage device to the USB port on your router. Then access the files through your home network. ReadySHARE Cloud ReadySHARE Cloud gives you remote access o
Summary of the content on the page No. 9
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 busy Wi-Fi channels. ClearChannel Selector is enabled by default on your WNDR3800 router. TiVo Support This feature allows your TiVo to access media files stored on a USB device that is connected to your router. The TiVo must be on the same network as the router. This feature supports the following file formats: • Video. See and play back mpeg1, and mpeg2 files. • Music. See and play back MP3 files. • Pictures. View
Summary of the content on the page No. 10
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Unpack Your New Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • A slide-on stand for your router • AC power adapter (plug varies by region) • A yellow Ethernet cable • NETGEAR Installation Guide with cabling and router setup instructions If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, in
Summary of the content on the page No. 11
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Prepare the Router for Installation 1. Carefully remove the protective film from the top of your router. 2. Set up your router by aligning the arrow on the base with the arrow on Restore the back of the case, and sliding the Factory router onto the base. Settings Figure 2. Align arrow on base with button arrow on case back 3. Place your router in an area suitable for installation (near an AC power outlet and accessible t
Summary of the content on the page No. 12
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 The front panel has status LEDs that you can use to monitor and verify various conditions. There are also two buttons on the right (or at the bottom if the router is in its stand). The LEDs are described in the following table. Table 1. LED Descriptions LED Description Power/Test • Solid amber. The router is starting up after being powered on. • Solid green. The router startup has completed and the router is ready. • Off. Powe
Summary of the content on the page No. 13
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Back Panel The back panel has the On/Off button and the port connections shown here and described below. Power AC power LAN Internet USB Ethernet WAN port On/Off adapter outlet ports port Figure 4. Back panel features • The four local (LAN) 10/100/1000 Mbps Ethernet ports are for cabling the router to local computers. • The Internet (WAN) 10/100/1000 Mbps Ethernet port is for cabling the router to a cable or DSL modem.
Summary of the content on the page No. 14
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Position Your Wireless Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:
Summary of the content on the page No. 15
2. Getting Started with NETGEAR Genie 2 Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. This chapter contains the following sections: • Router Setup Preparation • Types of Logins and Access • NETGEAR Genie Setup • Use NETGEAR Genie after Installation • Upgrade Router Firmware • Router Dashboard (Basic Home Screen
Summary of the content on the page No. 16
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here. Use Standard TCP/IP Properties for DHCP If you set up your computer to use a
Summary of the content on the page No. 17
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a Web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. To use NETGEAR Genie to set up your router: 1. Turn the router on by pressing the On/Off button, if not done yet. 2. Make sure that your device is connected with an Ethern
Summary of the content on the page No. 18
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
Summary of the content on the page No. 19
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top there is an Advanced tab that is used to access additional menus and screens. Language Menus (Click the Dashboard Advanced (Clic
Summary of the content on the page No. 20
N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices, and other equipment to your wireless network. See Guest Networks on page 29 for instructions on how to set up a guest network. Manual Method To connect manually: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect t
