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Cisco 837 Router and SOHO 97
Router Hardware Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7814781=
Text Part Number: 78-14781-02
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generat
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CONTENTS Preface ix Obtaining Documentation xii Cisco.com xii Documentation DVD xiii Ordering Documentation xiii Documentation Feedback xiii Cisco Product Security Overview xiv Reporting Security Problems in Cisco Products xiv Obtaining Technical Assistance xv Cisco Technical Support Website xv Submitting a Service Request xvi Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xvii Product Overview 1-1 Features 1-2 Router Overview 1-3 Front Panels 1-4
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Contents Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router 2-6 Mounting the Router 2-7 Mounting on a Table 2-7 Mounting on a Wall 2-7 Installing the Router 2-10 Connecting Ethernet Devices 2-11 Connecting a Server, PC, or Workstation 2-11 Connecting an ADSL Line 2-13 Connecting a Terminal or PC to the Router’s Console Port (Optional) 2-15 Connecting the AC Adapter 2-16 Connecting the Console Port to an Async Modem 2-18 Using the Rout
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Contents Ethernet Cable Specifications A-4 Maximum Cable Distances A-4 INDEX Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 vii
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Contents Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 viii
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Preface This preface describes the audience for, organization of, and conventions used in this guide. It also describes related documentation and tells how to access electronic documentation. Audience This guide is intended for service technicians who have no experience installing routers but whose goal is to connect routers to networks as quickly as possible. Organization This guide is organized as follows: • Chapter 1, “Product Overview”—Describes the Cisco 837 and SOHO 97 routers and the
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Preface Conventions This section describes the conventions used in this guide. Note Means reader take note. Notes contain helpful suggestions or references to additional information and material. Caution This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards in
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Preface Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre
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Preface Obtaining Documentation Related Documentation In addition to this Cisco 837 Routers and SOHO 97 Hardware Installation Guide, the documentation for the Cisco 837 and SOHO 97 routers includes the following: Cisco 837 Router and SOHO 97 Router Cabling and Setup Quick Start Guide Cisco 800 Series Routers Software Configuration Guide Upgrading Memory in Cisco 800 Series Routers Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers You might also n
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Preface Documentation Feedback Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit. Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Market
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Preface Cisco Product Security Overview You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml F
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Preface Obtaining Technical Assistance Nonemergencies—psirt@cisco.com Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key serve
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Preface Obtaining Technical Assistance Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Supp
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Preface Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the si
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Preface Obtaining Additional Publications and Information Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources
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CH A P T E R 1 Product Overview The Cisco 837 and SOHO 97 routers are asymmeric digital subscriber line (ADSL)–over–plain old telephone service (POTS) routing devices. They have an integrated 4-port Ethernet switch for the LAN and an ADSL physical interface for the WAN, allowing the routers to connect a corporate telecommuter or small office to corporate LANs and the Internet. The routers support high-speed encryption, the10/100BASE-T switch, and dial backup functionality via the auxiliar
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Chapter 1 Product Overview Features Features Table 1-1 summarizes the features of the Cisco 837 and SOHO 97 routers. Table 1-1 Feature Summary for Cisco 837 and SOHO 97 Routers Feature Description 10/100BASE-T Ethernet Provides connection to 10BASE-T (10-Mbps) or 100BASE-T switch (100-Mbps) Ethernet networks. Compatible with 10/100-Mbps devices. ADSL port Provides connection to ADSL network. Does not support auto-switch function. Flash memory 8 MB of Flash memory; up to 16 MB of expand