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You can rely on
User Guide and Promax
Important Warranty Information 15/2,24/2 & 30
HE Plus
Condensing
Central Heating Boiler
Please keep these instructions in a safe place.
If you move house, please hand them over to the next occupier
© Baxi Heating UK Ltd 2008
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Contents Section Page Natural Gas 1.0 Operating the Boiler 3 Potterton Promax 15/2 HE Plus o 2.0 Troubleshooting 4 G.C.N 41 605 52 Potterton Promax 24/2 HE Plus o G.C.N 41 601 17 3.0 Clearances 6 Potterton Promax 30 HE Plus o G.C.N 41 601 22 4.0 Care of the Boiler 7 5.0 Legislation 8 6.0 Notes 9 7.0 Emergency 11 8.0 Warranty & Service 12 © Baxi Heating UK Ltd 2008 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, or stored in any ret
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1.0 Operating the Boiler 1.1 In Operation The Potterton Promax HE Plus is a range of high efficiency condensing boilers. In common with other condensing boilers its exceptional efficiency means the flue gases are cooled to such an extent that steam is often visible at the outside flue terminal. The amount produced depends on system design, product use and outside air temperature but it is not harmful to the individual or the working of the boiler in any way. Other Controls A Potterton Electronic
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2.0 Troubleshooting Boiler not working START Make sure the gas YES YES Is there electricity to the NO Ignition Spark will commence supply is turned ON boiler ? and check if other YES gas appliances are operating (e.g. fire, NO Boiler flame established cooker). (Check that a flame is visible through the sight glass) Check electrical supply to NO boiler is switched on. If no gas, consult your supplier. Sight Glass YES Boiler operating satisfactorily. CONTACT YOUR YES Boiler fails to light ? INSTA
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5 4 3 2 25 25 1 20 20 2.0 Troubleshooting Is the Room Thermostat (if YES YES Is the Timer ON and fitted) set high enough ? calling for heat ? 12 NO 15 Typical examples of external timer CH ON CH OFF Turn Room Thermostat to maximum setting (typical example shown) NO Ensure timer is set for Central 15 Heating ON (see any instructions supplied with timer) If you don’t know what you need to do to get the boiler to light, or need help with the system and controls, contact your installer as soon as p
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3.0 Clearances 390mm 5mm Min 5mm Min 3.1 For your Safety 1. This appliance must have been installed in accordance with the manufacturer’s instructions and the regulations 200mm in force. 2. Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty. In GB this could also infringe the Gas Safety (Installation and Use) Regulations. GB - Heating Industry definition meani
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4.0 Care of the Boiler 4.1 Cleaning the Outercase The painted panels should be wiped with a damp cloth and then dried completely. DO NOT USE ABRASIVE CLEANING AGENTS. 4.2 Frost Protection 1. The boiler does not have integral frost protection. It is recommended that the installer fits a suitable protection device to the system controls if required. For frost protection the boiler must not be switched off at the isolation switch on the wall. 7 © Baxi Heating UK Ltd 2008
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5.0 Legislation 5.1 Installation, Commissioning, Service & Repair 1. This appliance must be installed in accordance with the manufacturer’s instructions and the regulations in force. Read the instructions fully before installing or using the appliance. 2. In GB, this must be carried out by a competent person as stated in the Gas Safety (Installation & Use) Regulations. 3. Definition of competence: A person who works for a CORGI registered company and holding current certificates in the relevant
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6.0 Notes 9 © Baxi Heating UK Ltd 2008
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6.0 Notes 10 © Baxi Heating UK Ltd 2008
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7.0 Emergency Warning ! If you smell gas Turn off the gas supply at the meter and call your gas supplier immediately. Ventilate the property. In GB, Transco operate a 24 hour emergency service and the telephone number will be listed in your telephone directory. Faulty boiler If it is known or suspected that a fault exists on the boiler, it must not be used until the fault has been corrected by a competent person. 11 © Baxi Heating UK Ltd 2008
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Please complete the boxes below 8.0 Warranty & Service Serial Number Standard Warranty Term & Conditions 12 Months Free Warranty - register today To receive your 12 months free warranty please complete the form supplied with the boiler or simply call heateam, the service of Baxi Heating UK Ltd on 08706 000 653. Our promise to you If you experience a fault with your new boiler, we aim to provide a safe and high quality repair service supported by our dedicated national network of Date of Install
