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VIKING 56K
EXTERNAL MODEM
(MAC & WINDOWS OS)
USER’S GUIDE
Manual No. 1005258
Release 06/99, Rev B
®
SPEED • POWER • PERFORMANCE
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Table of Contents 1 Introduction 56K External Features & Specifications 1 2 Before You Install System Requirements 2 Phone Requirements 3 Communications Software requirements 3 3 Installation Hardware Installation 4-6 Software Installation 7 Mac OS 7.5.3 or Later 7-8 MacComCenter Communication Software 9-10 Remote Access/Mac PPP Setup 11 Free PPP Setup 11 Windows 95 12 Windows 98 13-15 Windows NT 4.0 16-20 Using Data & Fax Communication Sof
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 1 Introduction Congratulations on purchasing your Viking Components 56K External fax/modem for your computer. To turn your computer into a communications center, all you need is your Viking fax/modem and a standard analog phone line. Viking Components 56K External Modem Features & Specifications: • 2Mb Flash supports V.90 & K56 Flex for maximum compatibility. DATA MODEM: • V.90, K56 Flex, V.34 (33.6kbps), V.32bis, V.32, V.22bis, V.22, V.23 and V.
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 2 Before You Install It is recommended to read any additional information in your system’s “Owner’s Guide” regarding external modems before continuing. System Requirements Computer: • Any computer with a COM, SERIAL, MODEM or RS-232 port. Compatible Operating Systems: • Mac OS 7.5.3 or Later • DOS, Windows 3.xx, Windows 95, Windows 98, Windows NT 4.0 Computer Memory: • 4MB Hard Disk Space: • Less than 2MB Phone Line: • Standard residential (analo
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Phone Line Requirements The phone line required by the Viking Components fax/modem is an analog RJ- 11. This is a standard residential phone line. Warning: Do not use a PBX or digital phone line. These phone lines may damage the Viking Components External fax/modem or phone equipment. PBX or digital lines are used by many businesses for their phone systems. To determine if the line you wish to use is analog, look on the jack or the phone. If it s
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE 3 Installation This chapter contains instructions on installing your Viking 56K External fax/modem. Hardware Installation 1. Turn off your computer and any attached devices, such as printers or external drives. 2. Locate the serial port on the back of your computer and connect it with the ser- ial cable on the back of the external modem. Windows Based Systems: It may be marked COM, SERIAL, MODEM or RS-232. Do not select AUX, GAME or PARALLEL port
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Hardware Installation (Continued) 3. Plug the AC power adapter into a standard wall outlet. Also plug one end of the phone cord into a wall phone jack. Warning: The phone jack you use must be for an analog phone line. If you are in a office building, it may use digital phone lines. If you are not sure of the type of phone lines your office building has, contact your phone sys- tem administrator. 4. Rest the modem on its side. Locate the two phone
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Hardware Installation (Continued) 5. Locate the AC power cable plug. Plug the cable from the AC power supply in and rap it around the post, so that the power cable crosses and exists out the back panel, as shown in the illustration on the previous page. 6. Return the modem right-side up and turn it on by the power switch located on the modem’s back spin above the serial cable. 7. Turn on your computer and any attached devices. Your hardware setup
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Software Installation Once the Viking fax/modem is installed, you will need to install the software nec- essary to communicate with the fax/modem. This section will cover the steps necessary to configure each of the operating systems. It includes instructions for the following operating systems: • Mac OS 7.5.3 or Later • Windows 95 • Windows 98 • Windows NT 4.0 Mac OS 7.5.3 or Later: 1. Insert the “Viking Modem Companion Software” CD into your co
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Mac OS 7.5.3 or Later (Continued): 4. Once the driver installation is done, click the “Quit” button to leave the installer. 5. Click the “Restart” button to restart your system. 6. From the Apple () menu, select “Control Panel” and then choose “Modem.” Next to “Connect via:” the “Modem Port”should be listed. Locate the “Modem:”pop- up menu in the “Setup” section. If your Internet Service Provider (ISP) supports 56KFlex and V.90, select “Viking 5
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE MacComCenter Communication Software 1. Insert the “Viking Modem Companion Software” CD in your computer’s CD-ROM drive. Once the CD appears on your system’s desktop, double-click on its icon to open. Locate the “MacComCenter”icon on the CD and double-click on it to launch. 2. In the “MacComCenter” window, the “Modem Port” should be selected in the “What serial port should MacComCenter use:” pop-up menu. Click the “Install” but- ton to begin the c
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE MacComCenter Communication Software (Continued) 3. Once the software for MacComCenter has been loaded, a modem description window will appear. Click the “OK” button to continue with the software setup. 4. The “MacComCenter Assistant” will guide you through the rest of the setup pro- cedure. Follow the onscreen instructions until the setup has been completed. Your MacComCenter software installation is now complete. Chapter 3 10
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Remote Access/Mac PPP Setup 1. From the Apple menu, select “Control Panel” and then choose “TCP/IP.” From the “Connect Via” pop-up menu, choose “PPP.” From the “Configure” pop-up menu, choose “PPP Server.” In the text box labeled “IP Address,” enter the IP address given to you by your ISP. In the text box labeled “Domain Name,”enter the domain name given to you by your ISP. Close the “TCP/IP” control panel and click “Save.” 2. From the Apple menu
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows 95 Software: 1. After the boot sequence, you will be prompted with the “New Hardware Found” message. Click on the “OK” button. 2. The “Update Device Wizard” window will appear. The device found should read: “56Modem.” Insert the Viking modem driver diskette that was supplied with your modem into the floppy drive. (If the diskette was not included or lost, the drivers can be downloaded from our Web site.) Then click on the “Next” button.
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows 98 Software: 1.You will be prompted with the “New Hardware Found” message. Then “Add New Hardware Wizard” window will appear. A message in the window will read “This wizard searches for new drivers for: 56Modem.” Click on the “Next” button. 2. A new message inside the “Add New Hardware Wizard” window will read “What do you want Windows to do?” Select “Search for the best driver for your device. (Recommended).” Then click on the “Next” but
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows 98 Software (Continued): 3. The next message that should appear in the “Add New Hardware Wizard”is “Windows will search for new drivers in its driver database on your hard drive, and in any of the following selected locations. Click Next to start the search.” Select “Floppy disk drives.” Insert the Viking modem driver diskette that was supplied with your modem into the floppy drive. (If the diskette was not included or lost, the drivers c
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows 98 Software (Continued): 5. The final message in the “Add New Hardware Wizard” should show your new Viking modem “Viking V.90+K56Flex EXT PnP Modem” the top. A message “Windows has finished installing the software that your new hardware device requires” should also appear. Click on the “Finish” button. Your installation is now complete. Chapter 3 15
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows NT 4.0: 1. From the “Start” button on your desktop, select “Settings” and then “Control Panel.” 2. Click on the “Modems” icon. The “Install New Modem” window will appear. You should receive a message “Please wait while Windows NT attempts to detect your modem.” Chapter 3 16
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows NT 4.0 (Continued): 3. You will receive a message that a “Standard Modem” was found. Click on the “Change” button to load the correct modem and drivers. 4. A window will appear showing a list of Manufacturers and Models. Click on the “Have Disk” button. Chapter 3 17
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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE Windows NT 4.0 (Continued): 5. Insert the diver diskette that was included with your modem. (If the diskette was not included or lost, the drivers can be downloaded from our Web site) Select your floppy diskette drive at the bottom of the window and click on the “OK” but- ton. 6. Select the “Viking V.90+K56Flex EXT Modem” below the “Models” section on the window. Then click on the “OK” button. Chapter 3 18
