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Codian IP Gateway
MSE 8350
Getting started
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Codian IP Gateway MSE 8350 Getting started
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Copyright © TANDBERG 2008. All rights reserved. This Getting Started Guide may not be copied, photocopied, translated, reproduced, or converted into any electronic or machine-readable form in whole or in part without prior written approval of TANDBERG. TANDBERG reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of TANDBERG to provide notification of such revision or change. TANDBERG provides this documentation with
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Table of contents General information ................................................................................................................ 1 About the MSE 8350 IP GW blade ......................................................................... 1 Port and LED location ................................................................................................ 1 LED behavior ..........................................................................................................
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General information General information About the MSE 8350 IP GW blade The MSE 8350 IP GW blade fits into an MSE 8000 chassis. The IP GW blade is a voice and video gateway that allows calls to be made between pairs of IP endpoints that cannot normally connect directly to each other. A second Ethernet port allows for connections between two completely independent networks of endpoints. A built-in auto attendant and support for manual operators allow easy connection of calls where the endpoin
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LED behavior Table 1 describes the behavior of the LEDs. Table 1: IP GW blade LED behavior LED ColorIndicates Compact Flash Activity Flashing One of: green the IP GW blade is booting a configuration change has been made the configuration is being transferred by FTP Console Link Green A PC is connected to the console port Status Green The IP GW blade is operating normally Alarm Red The IP GW blade is booting or has developed a fault, for example: temperature is outside normal limits batter
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General information Table 1: IP GW blade LED behavior (continued) LED ColorIndicates Ethernet Port Status, for each Ethernet port: FDX Green The link has been negotiated as a full- duplex link Act Green Packets are being transmitted on this port Link Green The speed of the link from this port, which is either 10, 100, or 1000 Mbps Power Blue The IP GW blade is receiving power from the MSE 8000 chassis 3
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Installing the IP GW blade Before installing the IP GW blade into the MSE 8000, read the Safety Information guide that accompanied the MSE 8000 chassis. Although blades are hot-swappable parts, you must only remove one ! blade at any time. Remove the power from the MSE 8000, if you need to remove more than one blade at a time. Before hot-swapping a blade, shut down the blade using the web interface. ! Do not shut down a blade during a software upgrade or if the blade is processing (for exam
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Installing the IP GW blade 5 Using a No.1 Phillips screwdriver, tighten the screws in the retaining latches with a clockwise quarter turn. Figure 2: Inserting a blade into the chassis Figure 3: Closing the retaining latches on the front of a blade 5
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Step two: Connect to Ethernet Ports A and B Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a hub, to minimize interference from other devices on the network). The Ethernet port is a 10/100/1000 Mbps auto-sensing connection. Connect Port A to your local network and connect Port B to a second subnet or the internet depending on your application of the IP GW blade. Do not connect Ethernet Port A and Ethernet Port B to the same subnet. ! 6
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Initial configuration Initial configuration Step one: Configure Ethernet Ports A and B The default setting for the IP GW blade Ethernet ports is auto-sensing mode. If the switch ports to which you connect the IP GW blade are not also set to auto-sensing mode, then you need to configure the IP GW blade Ethernet ports to use the same speed and duplex mode. Both ends of the Ethernet connection must be configured in the same i way. For example, either configure both ends of the link to be auto-
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Configuring the IP GW blade Step one: Log in to the IP GW blade All administration of the IP GW blade is performed through the web interface. To log in to the web interface of the IP GW blade: 1 Log in to the Supervisor’s web interface. 2Go to Hardware > Blades and click the IP address of the IP GW blade. 3Click Click here to log in, and then click Change log in and enter the user name admin with no password. Codian recommends that you change the admin account to use a i password as soon as p
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Configuring the IP GW blade Step three: Configure the auto attendant menus (optional) Depending on the proposed configuration of your dial plan, and the settings for failed calls, callers can be connected to an auto attendant menu. The IP GW blade provides a highly flexible menu-creation feature. This enables you to create a menu (or a multi-layered menu structure) to provide end users with the options they require when they connect to the IP GW blade. Menus can provide end users with access
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Step five: Add endpoints and call groups (optional) You can pre-configure a list of endpoints on the IP GW blade. For these endpoints, an operator or caller can simply choose the endpoint's name from an onscreen address book, rather than having to type in the endpoint's address when a caller wants to be connected to that endpoint. You can group configured endpoints into call groups. When a call group receives a call, all endpoints in the call group will ring and the first to be answered will
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Checking for updates Checking for updates It is a good idea to regularly check for updates to the main IP GW blade software image. This section describes how to upgrade the IP GW blade using the web interface. Note that you can also upgrade the IP GW blade using FTP; this can be more reliable if you are upgrading the device remotely. Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the web site. To che
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Troubleshooting and technical support information Using the event log to help solve a problem Unless you are experiencing a problem, all event logging sources should be set to the default, which is Errors, warnings and information. For more information about configuring the event log, refer to the online help accessible from the web interface. You can use the event log to produce debugging information to assist technical support in solving your problem. However, we recommend that you only alt
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