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Jabra PRO™ 9460
Jabra PRO™ 9460 Duo
Jabra PRO™ 9465 Duo
Jabra PRO™ 9470
User Manual
www.jabra.com
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WELCOME Congratulations on purchasing your new Jabra PRO product. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO base features • 2.4” color touchscreen. • Desk phone and softphone (PC) connectivity. • Bluetooth® mobile phone connectivity (Jabra PRO 9465 Duo and Jabra PRO 9470 only) • Touchscreen-guided setup for desk phone, softphone (PC) and mobile phone connections. • Touchscreen call control for all connected ph
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CONTENTS 1. PRODUCT OvERvIEW ...........................................................................6 1.1 Package Contents ..................................................................................................................................6 1.2 Headset .........................................................................................................................................................7 1.3 Headset Attachments ..................................................
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7. BASIC CALL mANAGEmENT ............................................................ 28 7.1 Making a Call or Ending a Call .....................................................................................................28 7.2 Accepting or Rejecting an Incoming Call ............................................................................28 7.3 Adjust Headset Speaker Volume ................................................................................................29 7.4 Adjust Heads
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11.5 Jabra PRO Headset Battery ............................................................................................................39 11.6 Jabra PRO Touchscreen Base ........................................................................................................39 11.7 Jabra PRO 9465 Duo and Jabra PRO 9470 Base Bluetooth Support ...................40 11.8 Materials and Allergies ......................................................................................................
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1. PRODUCT OVERVIEW 1.1 PACkAgE CONTENTS Headset Power Adapter Base and Headset Cradle Headband Attachment Telephone Cable Earhook Attachment Warning & Declaration Booklet USB Cable (small, medium and large earbuds) Quick Start Guide System-optimized Leaflet Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 6 english
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1.2 HEADSET Jabra PRO 9460 headset multi-function Button Touch Panel LED Indicator f lexible microphone Boom Arm Speaker m oun t f or Wearing-style Attachments Recharge Contact Noise-Cancelling microphone Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 7 english
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Jabra PRO 9460 Duo and 9465 Duo headset multi-function Button Speaker Touch Panel Recharge Contact LED Indicator Noise-cancelling microphone f lexible microphone Boom Arm Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 8 english
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Jabra PRO 9470 headset multi-function Button Touch Panel LED Indicator microphone Boom Arm Speaker m oun t f or Wearing-style Attachments Recharge Contact Noise-cancelling microphone Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 9 english
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1.3 HEADSET ATTACHMENTS The Jabra PRO headset can be worn in the headband, earhook or neckband wearing-styles. Wearing-styles can be worn on the left or right ear, or both if using the Jabra PRO 9460 Duo and 9465 Duo headband. Regardless of wearing style, ensure the microphone is positioned close to the mouth to maximise noise-cancelling and speech quality. Attaching the Headband 1. Align the headset and the headband wearing-style attachment, as illustrated, and press firmly together until th
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Attaching the Earhook 1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and replace with another size for best fit. 2. Align the headset and the earhook wearing-style attachment, as illustrated, and press firmly together until they click into place (snap-to-click). 3. Shape the earhook to fit around the ear. CLICK Attaching the Neckband (optional accessory) 1. Decide on left or right ear use, and assemble the neckband attachment, as ill
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1.4 BASE Headset Recharge Contact Touchscreen Headset Cradle Clear Dial Tone Switch (PRO 9460 and PRO 9460 Duo only) f ront Panel Kensington Security Slot Speaker Busy-light Telephone Port Indicator Port Power Adapter Port Handset Port AUX Port USB Port Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 12 english
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1.5 PREPARINg THE BASE 1. Remove the protective foil from the cradle and the touchscreen. 2. Raise the screen to the preferred angle. 3. (Optional) Rotate the cradle for left- or right-handed docking, as illustrated. 1.6 OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately. Jabra GN1000 Electronic Hookswitch Adapter (adapter may vary from illustration) Neckband Attachment Replacement Headband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions Jabr
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2. CONNECTINg TO A PHONE USINg THE SETUP WIz ARD The easiest way to connect and configure your Jabra PRO product is to use the setup wizard on the touchscreen. The setup wizard will guide you through connecting and configuring the desk phone, softphone and/or mobile phone. 2.1 CONNECT TO POWER Connect the power adapter to the base 1. Plug the supplied power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. 2.2 START THE SETUP WIz ARD The setup
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3. CONNECTINg TO A PHONE MANUALLy 3.1 CONNECT TO POWER Connect the power adapter to the base 1. Plug the supplied power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. 3.2 DOCk HEADSET Dock the headset, as illustrated. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Keep the headset docked while connecting the Jabra PRO, or when not in use. Jabra P r O 9460, Jabra P
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3.3 CONNECT TO SOFTPHONE (PC) Connecting to a PC will allow connectivity with a PC softphone (such as Skype). Supported softphones have full functionality with the Jabra PRO headset, such as answering and ending calls with the headset multi-function button. Unsupported softphones have only audio functionality with the Jabra PRO headset, and have no interactivity with the Jabra PRO headset call functions. f or the latest list of supported softphones, please visit the Jabra website at www.jabra
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Refer to Jabra Link documentation or or 3.5 SELECT AND CONNECT TO A DESk PHONE Select which desk phone you are connecting to from the following four options: OPTION 1 OPTION 3 Desk Phone with Headset Desk Phone with GN1000 Port remote Handset Lifter This type of desk phone has a The GN1000 remote handset lift- dedicated headset port (usually er manually lifts the desk phone at the back of the phone). These handset to make or answer a call. phones typically have a button f or mounting in
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4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra PRO. f or optimal functionality and management of the Jabra PRO, it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager manages call handling on your PC monitor, and enables call and settings management via PC. Jabra Control Center Settings management and monitoring of the Jabra PRO. Jabra Device Service manages the interaction between the Jabra PRO and Jabra Cont
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5. JABRA PRO HEADSET FEATURES 5.1 HEADSET MULTI-FUNCTION BUTTON The headset multi-function button is located on the headset, and can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. multi-function button List of headset multi-function button functions Press Function Tap Double-tap (hold 1-2 seconds) Answer incoming call End current call Put current call on hold, and accept incoming call Open phone line on target phone R
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5.3 HEADSET LED INDICATOR The multi-colored LED indicator is a row of four lights located on the arm of the headset, as illustrated, and indicates headset status. Led indicator LED when battery is full LED when battery is low Headset state (click to view) (click to view) Idle Not connected Out of range Call active Incoming call Power on Power off Pairing Pairing succeeded Charging Jabra P r O 9460, Jabra P r O 9460 dUO, Jabra Pr O 9465 dUO and Jabra Pr O 9470 21 english