Summary of the content on the page No. 1
®
A Division of Cisco Systems, Inc.
Phone Adapter
with 2 Ports for Voice-over-IP
User Guide
VoIP
VoIP
Model No.
PAP2-NA
Summary of the content on the page No. 2
Phone Adapter with 2 Ports for Voice-over-IP Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of C
Summary of the content on the page No. 3
Phone Adapter with 2 Ports for Voice-over-IP Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 1 Chapter 2: Getting to Know the Phone Adapter 3 Back Panel Ports 3 Front Panel LEDs 4 Chapter 3: Connecting the Phone Adapter 5 Overview 5 Instructions for Connecting the Phone Adapter 5 Placement Options 7 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 8 Overview 8 Accessing the Interactive Voice Response Menu 8 Using the Interactive Voice Response Menu
Summary of the content on the page No. 4
Phone Adapter with 2 Ports for Voice-over-IP List of Figures Figure 2-1: Back Panel 3 Figure 2-2: Front Panel 4 Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5 Figure 3-2: Connect the RJ-11 Telephone Cable 5 Figure 3-3: Connect the Ethernet Network Cable 6 Figure 3-4: Connect the Power 6 Figure 3-5: Phone Adapter Sitting on a Surface 7 Figure 3-6: Attaching the Phone Adapter’s Base 7 Figure 3-7: Phone Adapter Standing on Base 7
Summary of the content on the page No. 5
Phone Adapter with 2 Ports for Voice-over-IP Chapter 1: Introduction Welcome Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow you to make phone or fax calls using the your broadband connection. How does the Phone Adapter do this? Plug the Phone Adapter into your network router or gateway, and then connect your phones or fax machines to the Phone Adapter. Each of the Phone Adapter’s two telephone jacks operates independently, with s
Summary of the content on the page No. 6
Phone Adapter with 2 Ports for Voice-over-IP Chapter 3: Connecting the Phone Adapter This chapter instructs you on how to connect the Phone Adapter to your network and phones (or fax machines). Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu This chapter explains how to configure the Phone Adapter’s network settings using its Interactive Voice Response Menu. Appendix A: Troubleshooting This appendix describes some potential problems and solutions regarding use of the
Summary of the content on the page No. 7
Phone Adapter with 2 Ports for Voice-over-IP Chapter 2: Getting to Know the Phone Adapter Back Panel Ports The Phone Adapter’s ports are located on the back panel. Figure 2-1: Back Panel PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your telephone to the Phone Adapter using an RJ-11 telephone cable (not included). PHONE 2 Port If you have a second Internet phone service account, then use the PHONE 2 port. It allows you to connect a second telephone (
Summary of the content on the page No. 8
Phone Adapter with 2 Ports for Voice-over-IP Front Panel LEDs The Phone Adapter’s LEDs are located on the front panel. Figure 2-2: Front Panel PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered connection to your Internet phone service provider through the PHONE 1 port. (The connection is registered if your Internet phone service account is active.) This LED is not lit when there is no registered connection. It flashes when the phone is being use
Summary of the content on the page No. 9
Phone Adapter with 2 Ports for Voice-over-IP Chapter 3: Connecting the Phone Adapter Overview This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax machines. Shown below is a connection diagram displaying a typical setup. Internet Cable/DSL Router Phone Adapter Telephone IMPORTANT: The Phone Adapter includes a ringer Modem (ring signal generator), which is a source of hazardous voltage. When the ringer is activated by an incoming Figure 3-1
Summary of the content on the page No. 10
Phone Adapter with 2 Ports for Voice-over-IP 3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter. Connect the other end to the one of the Ethernet ports on your router or gateway. 4. Connect the included power adapter to the POWER port on the back panel of the Phone Adapter. Connect the other end to a standard electrical outlet. 5. The Power, Ethernet, and Phone LEDs will be solidly lit when the Phone Adapter is ready for use. 6. Follow the instructions prov
Summary of the content on the page No. 11
Phone Adapter with 2 Ports for Voice-over-IP Placement Options There are three ways to place the Phone Adapter. The first way is to place the Phone Adapter horizontally on a surface. The second way is to stand the Phone Adapter vertically on a surface. The third way is to mount the Phone Adapter on a wall. The second and third options are explained in further detail below. Stand Option 1. Remove the plate from the Phone Adapter’s bottom panel. 2. Line up the pegs of the Phone Adapter’s base wi
Summary of the content on the page No. 12
Phone Adapter with 2 Ports for Voice-over-IP Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Overview You may need to manually configure the Phone Adapter by entering the settings provided by your Internet phone service provider. Chapter 4 explains how to use the Interactive Voice Response Menu to configure the Phone Adapter’s network settings. You will use the phone’s keypad to enter your commands and select choices, and the Phone Adapter will respond with voice respons
Summary of the content on the page No. 13
Phone Adapter with 2 Ports for Voice-over-IP For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press the # (pound) key to indicate that you have finished entering the IP address, and then press 1 to save the IP address. To cancel your entry and return to the main menu, press * (star). If the menu is inactive for more than one minute, the Phone Adapter will time out. You will need to re-enter the menu by pressing ****. The settings you have saved wi
Summary of the content on the page No. 14
Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command Choices Description (press these keys on the telephone) Set Static IP Address 111 Enter the IP address To set a static IP address, the DHCP using numbers on the feature must be disabled. If the DHCP telephone keypad. Use feature is enabled, then you will hear, the * (star) key when “Invalid Option,” if you try to set a entering a decimal static IP address. point. Check Network Mask 120 You will hea
Summary of the content on the page No. 15
Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command Choices Description (press these keys on the telephone) Enable/Disable Web- 7932 Enter 1 to enable This feature is protected by a based Utility of Phone Enter 0 to disable password available only from your Adapter Internet phone service provider. (The Web-based Utility is disabled by default because you will not need to use it unless instructed to do so by your service provider.) If you have been
Summary of the content on the page No. 16
Phone Adapter with 2 Ports for Voice-over-IP Entering a Password You will be prompted to enter a password when you want to enable the Web-based Utility or reset the Phone Adapter to its factory default settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions. To enter A, B, C, a, b, or c — press 2. To enter D, E, F, d, e, or f — press 3. To enter G, H, I, g, h, or i — press 4. To enter J, K, L, j, k, or l — press 5. To enter M, N, O, m, n, or o
Summary of the content on the page No. 17
Phone Adapter with 2 Ports for Voice-over-IP Appendix A: Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Phone Adapter. Read the description below to solve your problems. If you can't find an answer here, check the website of your Internet phone service provider or the Linksys website at www.linksys.com. Common Problems and Solutions 1. I don’t hear a dial tone, and the PHONE1 (or PHONE2) LED is not lit. Go through this c
Summary of the content on the page No. 18
Phone Adapter with 2 Ports for Voice-over-IP If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions: 1. On one of your networked computers, open your web browser. 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router. 3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the default is admin) in the Password field. Then cli
Summary of the content on the page No. 19
Phone Adapter with 2 Ports for Voice-over-IP 4. Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet. 5. Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet. 6. Wait five minutes, and then power on the Phone Adapter by plugging its power adapter into an electrical outlet. 7. Reboot one of your networked computers, and check to see if you have an active Internet connection. 8. Pick
Summary of the content on the page No. 20
Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Internet phone 3 69 to 69 UDP (IP address of X Phone Adapter) Internet phone 4 10000 to 20000 UDP (IP address of X Phone Adapter) 9. Check the Enable option for the port services you want to use. 10. When you have completed the configuration, click the Save Settings button. 3. When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved: A
