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®
A Division of Cisco Systems, Inc.
Phone Adapter
with 2 Ports for Voice-over-IP
Vo VoIIP P
Installation and Troubleshooting Guide
Model No.
PAP2-VU
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Phone Adapter with 2 Ports for Voice-over-IP Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. How to Use this Guide Your guide to the Phone Adapter has been designed to make und
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Phone Adapter with 2 Ports for Voice-over-IP Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 1 Chapter 2: Getting to Know the Phone Adapter 3 Back Panel Ports 3 The Front Panel 4 Chapter 3: Connecting the Phone Adapter 5 Overview 5 Instructions for Connecting the Phone Adapter 5 Placement Options 7 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 9 Overview 9 Accessing the Interactive Voice Response Menu 9 Using the Interactive Voice Response Menu
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Phone Adapter with 2 Ports for Voice-over-IP List of Figures Figure 2-1: Back Panel 3 Figure 2-2: Front Panel 4 Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5 Figure 3-2: Connect the Telephone Cable 6 Figure 3-3: Connect the Ethernet Network Cable 6 Figure 3-4: Connect the Power 6 Figure 3-5: Attaching the Phone Adapter’s Base 7 Figure 3-6: Phone Adapter Standing on Base 7 Figure 3-7: Measurement between Wall-Mount Slots 8
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Phone Adapter with 2 Ports for Voice-over-IP Chapter 1: Introduction Welcome Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow you to make phone or fax calls using the your broadband connection. How does the Phone Adapter do this? The Phone Adapter connects your phones or fax machines to your network router or gateway, so telephone service is delivered through your cable or DSL Internet connection. Each of the Phone Adapter’s two te
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Phone Adapter with 2 Ports for Voice-over-IP Chapter 1: Introduction This chapter describes the Phone Adapter’s applications and this Installation and Troubleshooting Guide. Chapter 2: Getting to Know the Phone Adapter This chapter describes the physical features of the Phone Adapter. Chapter 3: Connecting the Phone Adapter This chapter explains how to connect the Phone Adapter to your network and phones (or fax machines). Chapter 4: Using the Phone Adapter’s Interactive Voice Response M
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Phone Adapter with 2 Ports for Voice-over-IP Chapter 2: Getting to Know the Phone Adapter Back Panel Ports The Phone Adapter’s ports are located on the back panel. Figure 2-1: Back Panel PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your NOTE: These Phone ports do telephone to the Phone Adapter using the included telephone jack adapter (if necessary). not carry any voltage. PHONE 2 Port If you add a second Internet phone service provider line, then u
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Phone Adapter with 2 Ports for Voice-over-IP The Front Panel The Phone Adapter’s LEDs are located on the front panel. Figure 2-2: Front Panel PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered connection to your Internet phone service provider through the PHONE 1 port. (The connection is registered if your Internet phone service account is active.) It flashes when the phone is being used or an incoming call has been detected. PHONE 2 LED Blue. Th
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Phone Adapter with 2 Ports for Voice-over-IP Chapter 3: Connecting the Phone Adapter Overview This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax machines. Shown below is a connection diagram displaying a typical setup. IMPORTANT: The Phone Adapter includes a ringer (ring signal generator), which is a source of hazardous voltage. When the ringer is activated by an incoming call, do not touch the Phone port wires, the wires Internet Ca
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Phone Adapter with 2 Ports for Voice-over-IP 1. If necessary, disconnect the telephone cable from the telephone wall jack and connect that end to the telephone jack adapter. Then connect the adapter to the PHONE 1 port of the Phone Adapter. 2. If you have a second phone line on your account, then connect another telephone or a fax machine to the PHONE 2 port of the Phone Adapter. 3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter. Figure 3-2: Connect the T
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Phone Adapter with 2 Ports for Voice-over-IP Placement Options There are three ways to place the Phone Adapter. The first way is to place the Phone Adapter horizontally on a surface. The second way is to stand the Phone Adapter vertically on a surface. The third way is to mount the Phone Adapter on a wall. The second and third options are explained in further detail below. Stand Option 1. Remove the plate from the Phone Adapter’s bottom panel. 2. Line up the pegs of the Phone Adapter’s base wi
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Phone Adapter with 2 Ports for Voice-over-IP Wall-Mount Option The Phone Adapter has two wall-mount slots on its back panel. The distance between the two slots is 58 mm (2.28 inches). 1. Determine where you want to mount the Phone Adapter. 2. Drill two holes into the wall. Make sure the holes are 58 mm (2.28 inches) apart. 3. Insert a screw into each hole, and leave 5 mm (0.2 inches) of its head exposed. 4. Maneuver the Phone Adapter so the wall-mount slots line up with the two screws. 5. Place
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Phone Adapter with 2 Ports for Voice-over-IP Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Overview Chapter 4 explains how you can use the Interactive Voice Response Menu to configure the Phone Adapter’s network settings. You may need to change these settings depending on the specifics of your local network setup. Use the phone’s keypad to enter your commands and select choices, and the Phone Adapter will respond with voice responses. Accessing the Interactive Voice Re
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Phone Adapter with 2 Ports for Voice-over-IP After entering a value, such as an IP address, press the # (hash) key to indicate you have finished your selection. To save the new setting, press 1. To review the new setting, press 2. To re-enter the new setting, press 3. To cancel your entry and return to the main menu, press * (star). For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press the # (hash) key to indicate that you have finished entering
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Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command Choices Description (press these keys on the telephone) Check DHCP 100 Use this command to find out if DHCP has been enabled or disabled. If enabled, the Phone Adapter will be automatically assigned an IP address by your network router or gateway. If disabled, then the Phone Adapter will use a static IP address. Enable/Disable DHCP 101 Enter 1 to enable Enable or disable the Phone Adapter’s Enter
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Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command Choices Description (press these keys on the telephone) Set Static IP Address 111 Enter the IP To set a static IP address, the DHCP address using feature must be disabled. If the DHCP numbers on the feature is enabled, then you will hear, telephone keypad. “Invalid Option,” if you try to set a Use the * (star) key static IP address. when entering a decimal point. Check Network Mask 120 You will he
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Phone Adapter with 2 Ports for Voice-over-IP Interactive Voice Response Menu Action Command Choices Description (press these keys on the telephone) Set Static Gateway IP 131 Enter the IP To set a static gateway IP address, the Address address using DHCP feature must be disabled. If the numbers on the DHCP feature is enabled, then you will telephone keypad. hear, “Invalid Option,” if you try to set Use the * (star) key a static gateway IP address. when entering a decimal point. Check MAC
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Phone Adapter with 2 Ports for Voice-over-IP Configuring the Settings for Your Internet Phone Service If you want to change the settings for your Internet phone service, contact your Internet phone service provider. 14 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Configuring the Settings for Your Internet Phone Service
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Phone Adapter with 2 Ports for Voice-over-IP Appendix A: Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Phone Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com. Common Problems and Solutions 1. I don’t hear a dial tone, and the PHONE1 (or PHONE2) LED is not lit. Go through this checklist until your problem is solved: Make sure the
