Summary of the content on the page No. 1
®
Dialogic 4000 Media Gateway Series
Integration Note
Mitel SX-2000 Lightware
August 2008 64-0352-01
www.dialogic.com
Summary of the content on the page No. 2
Copyright and Legal Notice Copyright © 2008 Dialogic Corporation. All Rights Reserved. You may not reproduce this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below. All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy
Summary of the content on the page No. 3
® Dialogic 4000 Media Gateway Series Integration Note 1. Scope ® This document is intended to detail a typical installation and configuration of the Dialogic 4000 Media Gateway ® Series if used to interface between a PBX and the Microsoft Office Communications Server (OCS) application. 2. Configuration Details Listed below are details of the PBX and gateways used in the testing on which this document is based. 2.1 PBX PBX Vendor Mitel Model(s) SX-2000 Lightware Software Versi
Summary of the content on the page No. 4
Mitel SX-2000 Lightware TDM Stations OCS Clients 210 211 350 351 IP LAN T1/E1 PBX DMG4000 OCS Server 3. Prerequisites 3.1 PBX Prerequisites The PBX must have all supplemental service packages installed for the Q.SIG protocol to operate properly and to provide all advanced supplemental services. 3.1.1 PBX Equipment Required To support the T1 Q.SIG configuration as documented you need a Mitel T1 line card. 3.1.2 PBX Cabling Requirements The cabling for
Summary of the content on the page No. 5
® Dialogic 4000 Media Gateway Series Integration Note 5. Gateway Setup Notes Steps for setting up the gateway: ® ® 1. Configuration of the Dialogic Diva Media Board drivers. ® ® ™ 2. Configuration of the Dialogic Diva SIPcontrol software. ® ® 5.1 Dialogic Diva Media Board Configuration ® ® The Diva Media Boards are configured in the Dialogic Diva Configuration Manager. To open the Configuration Manager, click: Start > Programs > Dialogic Diva > Configuration Manager. ® ® N
Summary of the content on the page No. 6
Mitel SX-2000 Lightware ® Note: The number of TDM circuits varies depending on the used Dialogic Media Gateway model. For this setup: • Set the property Switch Type to Q-SIG T1. • If your PBX does not provide ring tones to callers from TDM, set the property Generate Ring Tones to Yes. To activate the change, click File > Activate. ® Make these configuration changes for each TDM circuit you are going to use on the Dialogic Media Gateway. ® ® 5.2 Dialogic Diva SIPcontrol™ Softwar
Summary of the content on the page No. 7
® Dialogic 4000 Media Gateway Series Integration Note The Network Interface Configuration will be used by the Diva SIPcontrol software for listening to the ® ® SIP traffic from Microsoft Mediation Server. Given that on these gateways the Microsoft Mediation Server component and the Diva SIPcontrol software are running in the same system, you will need to change SIP ® Listen port to 9803 or to an available un-used port. Later during the Microsoft Mediation Server configuration, you will
Summary of the content on the page No. 8
Mitel SX-2000 Lightware 5.2.3 Routing Configuration In the Routing Configuration section, you must create two routes, one for the inbound direction (TDM to IP) and one for the outbound direction (IP to TDM). Once you have created the routes, click the Save button for the changes to take effect. 5.2.4 Number Normalization The Dialplan Configuration and Address Map Configuration sections are used for manipulating dial numbers. For most PBX dialplans, an address map is required
Summary of the content on the page No. 9
® Dialogic 4000 Media Gateway Series Integration Note 5.2.4.1 Dialplan Configuration Example To create a dialplan, click Add from the Dialplan Configuration. The following screens show how to set up ® a dialplan for a Microsoft Office Communications Server (OCS) 2007 application with the following dialplan from the PBX. (This may not match to the PBX programming in section 6 and the Setup in section 2.3). Area code: 716 Base number: 639 Extensions: 4 digits Access code: 9 Com
Summary of the content on the page No. 10
Mitel SX-2000 Lightware For the dialplan to be applied to inbound calls, click the Details button of the configured SIP peer and configure the Address Normalization settings as in the screen below. This converts the phone number into ® the E.164 format as needed by Microsoft Office Communications Server 2007. Click OK on this page, and Save on the next page for the changes to take effect. 5.2.4.2 Address Map Configuration Example If the dialplan does not meet your setups spec
Summary of the content on the page No. 11
® Dialogic 4000 Media Gateway Series Integration Note If the ISDN type of numbering flag is set to National, the prefix “N” will be used with the call number. If the type is Unknown, no prefix is used. Outbound call example using address maps: ® Microsoft Office Communications Server 2007 sends the E.164 dial number format to the SIP gateway. Both called and calling numbers need to be converted into a format that the PBX can accept. If the same PBX dialplan as in the previous sectio
Summary of the content on the page No. 12
Mitel SX-2000 Lightware The following screen shows the first sub rule that converts the E.164 calling number into a 10-digit national number: The following screen shows the second sub rule that converts E.164 for the internal called number into a 4-digit extension: 12
Summary of the content on the page No. 13
® Dialogic 4000 Media Gateway Series Integration Note The following sub rule converts the E.164 national number into a 10-digit national number with prefix 91: The following example converts international call numbers: 13
Summary of the content on the page No. 14
Mitel SX-2000 Lightware Once an address map rule is created, it can be applied in three different places. To ease the configuration and troubleshooting processes, apply the rule on the outbound route as shown below: Inbound call example using address map: This example assumes that the PBX sends inbound calls using a 4-digit extension, with the ISDN type of number flag set to Subscriber for internal numbers, National for national calls, and International for international calls.
Summary of the content on the page No. 15
® Dialogic 4000 Media Gateway Series Integration Note Create an address map named Inbound and its four sub rules as shown below: 15
Summary of the content on the page No. 16
Mitel SX-2000 Lightware 16
Summary of the content on the page No. 17
® Dialogic 4000 Media Gateway Series Integration Note Apply the address map inbound rule on the inbound route as follows: ® ® 5.2.5 Restarting the Dialogic Diva SIPcontrol™ Software Note: A restart of the Diva SIPcontrol software service is needed only if the setting under Network Interface is changed. Save the configuration and restart the Diva SIPcontrol software service for the changes to take effect. To do so, click Service Status on the left hand side of the main con
Summary of the content on the page No. 18
Mitel SX-2000 Lightware 6. PBX Setup Notes 6.1 Mitel SX-2000 Lightware ® This section provides information about the Dialogic 4000 Media Gateway Series PBX administration requirements for Mitel SX-2000 Light systems. This information includes: 1. T1 Interface Administration 2. Configure the Mitel SX-2000 Light for the T1 Q.SIG protocol 3. Program Automatic Route Selection 4. Configure T1 protocol on NSU Note: This document was developed using the Mitel SX-2000 Light system wi
Summary of the content on the page No. 19
® Dialogic 4000 Media Gateway Series Integration Note 6.1.1 T1 Interface Administration There are three types of T1 interface administration required to properly program the Q.SIG integration on the ® Mitel SX-2000 Light system for the Dialogic 4000 Media Gateway Series: • SX-2000 Light Administration, • Automatic Route Selection (ARS), and • NSU Configurations / IMAT Programming. 6.1.1.1 SX-2000 Light Administration Step 1: Log into the Mitel SX-2000 Light system. Press
Summary of the content on the page No. 20
Mitel SX-2000 Lightware Select System Forms and press [ESC] then [1] to access the System Forms menu. Step 2: In the System Forms menu, select Dimension and Feature Select and press [ESC] then [2] to edit the Dimension and Feature Selection form. 20
