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USB Modem
U S E R G U I D E U S E R G U I D E
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NOTICE This document contains proprietary information protected by copyright, and this User Guide and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or express
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Contents What you will need ...........................................................4 Installing and connecting on Windows Vista, XP, 20005 Taking a phone call while you're online ..........................8 Fax software and additional applications ........................9 Installing and connecting on Windows Me and 98SE.10 Installing the modem on a Macintosh ..........................12 Mac OS X......................................................................12 Mac OS 9.x ...
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What you will need Make sure that you have received the following items: • USB modem with built-in USB cable • Phone cord • CD containing installation and communications software. You also need the following: • A PC running Windows® Vista, XP, 2000, Me, or 98SE or a Macintosh running OS X or 9.x or a Linux-based computer • Available USB port on your computer • DVD or CD drive • A telephone jack to plug the modem into, so the modem can dial out and receive calls. Windows
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Installing and connecting on Windows Vista, XP, 2000 Note: If you have a PC and are replacing an existing internal modem, turn to page 31 for instructions. First, install the software 1 Your computer should be turned on. Close any applications you have running. 2 Insert the CD that came with your modem into your CD or DVD drive. Windows Vista: If the AutoPlay dialog box appears, click Run Setup.exe. If the User Account Control dialog box appears, select Allow. The CD should star
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6 When the USB Modem drivers are now installed dialog box appears, click OK to install the NetWaiting Modem on Hold application, which will let you take a phone call while you are online. See page 8 below for more information on NetWaiting. 7 When the Netwaiting InstallShield Wizard dialog box appears, click Next and follow the prompts. 8 At the NetWaiting InstallShield Wizard Complete dialog box, leave the two check boxes unselected and click Finish. 9 At the Modem Installation menu, c
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5 Windows Vista: In the Windows needs to install driver software for your USB modem message box, select Locate and install . . . Windows XP: At the Found New Hardware Wizard dialog box, select Install the software automatically, click Next, and follow the prompts. You may see a message regarding Windows logo testing. You can safely disregard the message and click Continue Anyway. Windows 2000: You may see a dialog box stating that the Digital Signature was not found. You can safely ig
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5 On the Modem or Diagnostics tab click Query Modem. You will see a list of AT commands and responses, indicating that your modem is properly connected. That's it! Your installation is complete. Now read If Your PC Already Had a Modem below. Important—If Your PC Already Had a Modem You must redirect your application software so that it recognizes your new modem. • America Online 9.0 users: On the AOL Sign on screen, click the Connect Options button. On the Connect Options dialog box, s
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Note: If you want to use Modem-on-Hold, your Internet Service Provider (ISP) must support the V.92 dial-up modem standard. You can contact your ISP if you are unsure about this support. Also, you must have Call Waiting/Caller ID service from your telephone company to use the modem’s Call Waiting/Caller ID feature. From now on, if someone calls while you are online, the NetWaiting box appears on your computer screen, offering three choices: • To place your Internet connection on hold and
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• If you want to connect to your online service or ISP, you must exit the communications software first. Also, while you are on line you cannot receive calls or faxes. • Some computers have a power saving option that may interfere with incoming faxes. If this happens, you should deactivate the feature of your power saving option that stops the hard drive. See your computer's documentation for details. Installing and connecting on Windows Me and 98SE Note: If you have a PC and are repla
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• On the Modem Installation menu, click Main Menu, and then Exit. (If the menu is minimized, click the USB modem button on the taskbar to display the menu.) • Remove the installation CD. • Shut down your computer. Next, connect the modem to your computer Your computer should be shut down. 1 Connect the cable end of the modem to any USB port on your computer. 2 Turn your computer back on. 3 Windows will install the hardware on your system. Windows 98: A message appears indicating th
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That's it! Your installation is complete. If your PC had a modem already installed, please read the note below. Important—If Your PC Already Had a Modem You must redirect your application software so that it recognizes your new modem. • America Online 9.0 users: On the AOL Sign on screen, click the Connect Options button. On the Connect Options dialog box, select Advanced Settings. On the Advanced Settings dialog box, click the Modems tab, and then, in the list of modems, select your n
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Next, connect the modem to your computer 1 Connect the cable end of the modem to any USB port on your computer. 2 Connect the phone jack on the modem to the supplied phone cord, and plug the other end of the cord into the wall telephone jack. Configure the modem 1 On the Dock, select System Preferences and then Network to display the Network dialog box. 2 In the New Port Detected message box, click OK. 3 In the Network dialog box, open the Show list and select USB Modem. 4 On the
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5 If your ISP has given you TCP/IP or Proxies information, open those tabs and enter the information. 6 On the Modem tab, click open the Modem list, select Universal (115k), accept the defaults for the additional options and click Apply Now. 7 On the PPP tab, click Dial Now to launch the Internet Connect application. 14
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8 In the USB Modem dialog box, click Connect: 9 When you finish your Internet session, click the Disconnect button. Congratulations! Your installation and setup are complete. Important—If you use America Online for OS X, you must redirect your application software so that it recognizes your new modem. On the AOL Welcome screen, click the Setup button. On the America Online Setup dialog box, select Add or change a modem or other connection. On the New Modem Results dialog box, at the M
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3 On your CD, open the Mac folder and drag the Universal (115k) file into the Modem Scripts folder. 4 Close all open windows. There is no need to restart your computer. Continue with Connect and Configure the Modem below. Connect and Configure the Modem 1 Connect the modem to an available USB port. 2 Connect the supplied phone cord to the phone jack on the modem. Plug the other end of the cord into the wall jack just as you would a telephone. 3 From the Apple menu, select Control Pane
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3 Click the Close box. 4 In the Save changes to current configuration? query box, click Save. Configure Remote Access 1 From the Apple menu select Control Panels, then Remote Access. 2 In the Remote Access dialog box, enter your user Name, Password and dial-up access Number, and click Connect. That's it! Your installation is complete. Important—If you are an America Online 5.0 user, you must redirect your application software so that it recognizes your new modem. On the AOL Welcome s
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• To install the driver in .rpm or .deb format: a Type su (for .rpm) or sudo (for debian) and press Enter. b At the prompt, enter your super user password. c Next, for .rpm, enter rpm -i dgcmodem.i386.rpm For .deb, enter dpkg -i dgcmodem_i386.deb d At the prompt, enter the Linux source build directory that matches your running kernel. e If necessary, run dgcconfig to complete the installation. • To install the driver in .tar format: a Extract the driver with tar -xzf dgcmodem-1.0
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About Your Modem Communication Setup Options If you run into configuration difficulties with your communication software, it may be helpful to read the following section. In setting up some older software programs, you may be asked to enter certain information. Most programs have default settings that are correct for use with this modem, and there is no need to change them. However, you should be aware of the following items: If you are asked to select the “modem type” from a menu, and y
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World Wide Web at www.modems.com. Click Technical Reference Infobase and then AT Command Sets under Communications and Software Issues. If your software suggests an initialization string for this modem, you should use it. If your software does not list this modem and no initialization string is suggested, use the following: AT &F. Your telephone service may include Call Waiting that you can temporarily suspend by using your phone to dial a special code. (For example, in the U.S., you can
