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Table of Contents Do This First ................................................................................................................. 3 For Windows 95 Installation ................................................................................. 3 For Windows NT 4.0 Installation .......................................................................... 5 Installing the Modem ................................................................................................... 6 Hardware
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Do This First Please read the following tips carefully before attempting to install your new modem. For WINDOWS 95 INSTALLATION If you are replacing the modem in your computer system with this modem, be sure to remove all other modem drivers. Go to: Start-Settings-Control Panel and double-click on the System icon. Select the Device Manager tab. Double- click on the Modems icon in the device tree to show the modems installed. Highlight each modem listed by clicking once on the icon next to the
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To find the Windows 95 Version on your system, select: Start-Settings-Con- trol Panel. Double-click on the System icon. If the version of Windows 95 is 4.00.950 or 4.00.950A, go to: Start-Programs and select Windows Explorer. Go to the UNIMODEM directory of the CD-ROM (the UNIMODEM driver is sometimes supplied on a separate floppy) that came with your modem and right-click on UNIMODV.INF (or UNIMODV, whichever is displayed) then click on Install. Restart your computer to enable the drivers. In
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Do not reassign an interrupt that is already in use by an ISA card to the PCI bus. Since each BIOS manufacturer has a different way of handling these configurations, you may have to use trial-and-error to get your modem prop- erly configured. Be sure to Save the settings before exiting the BIOS Setup. You are now ready to install the modem. Proceed to the Installing the Mo- dem section. For WINDOWS NT 4.0 INSTALLATION If you are replacing the current modem in your computer system with this n
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Installing The Modem HARDWARE INSTALLATION 1. Switch off the computer and all peripheral devices connected to it. 2. Unplug the computer power cord from the wall receptacle. 3. Remove the computers cover. Refer to your computer owners manual for instructions. 4. Remove the screw securing the expansion slot cover behind one of the computers available PCI expansion slots. Lift the expansion slot cover out as shown below. Figure 5: Removing the Backplate Always discharge static electricity be
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5. Firmly, but gently, insert the modem into the available PCI expansion slot. Ensure that the card is seated properly before securing it with the screw re- moved in Step 4, as shown in the following diagram: Fig. 6: Installing The Modem 6. Put the chassis cover back on the computer. 7. Be sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. 8. Connect the telephone line cable to the Line (Telco) jack as shown in Fig.7. 9. Tur
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CONNECTING DEVICES TO THE MODEM Fig.7: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, there are jacks for connection to a phone and to a phone line. The connector labeled Line (Telco) is meant to be connected to a standard analog phone line. To help reduce the load on your phone line, it is recommended that the modem be the only device connected. You should remove all other de- vices from your telephone line while the
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CONFIGURING WINDOWS 95 Step 1 Upon startup, Windows 95 detects the modem and displays the New Hardware Found dialog box. Select Driver from disk provided by hardware manufacturer then Click OK. Step 2 If Windows asks for an installation disk, click OK and type A:\ in the dialog box that appears and click OK. Step 3 After the installer has copied the .INF files to the hard disk, a New Hard- ware Found dialog box should appear prompting for the Wave Device for Voice Modem. Click OK. (see Do Th
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Step 4 Click OK to copy the Wave Device .INF file from the A:\ drive (or CD- ROM Drive) to the hard drive. Step 5 To determine what COM port and IRQ is assigned to the modem in Win- dows 95, click on the Modems icon in Control Panel and select the Diagnostic tab. Click on the COM Port icon next to the modem and then click on the More Info button to view the modem properties. 10
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CONFIGURING WINDOWS 95 OEM SR2 Step 1 Upon startup, Windows 95 detects the modem and launches the Update Device Driver Wizard dialog box. Insert the diskette containing the modems Windows 95 .INF files and click Next >. Step 2 After Windows 95 has found the updated drivers for your modem, click Finish. Step 3 If Windows asks for an installation disk, click OK and type A:\ in the dialog box that appears and click OK. 11
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Step 4 After the Wizard has copied the .INF files to the hard disk, it should detect Wave Device for Voice Modem and prompt for its driver. Click Next>. Step 5 Click Finish to copy the Wave Device .INF file from the A:\ drive (or CD-ROM Drive) to the hard drive. Step 6 To determine what COM port and IRQ is assigned to the modem in Win- dows 95, click on the Modems icon in Control Panel and select the Diagnostics tab. Click on the COM Port icon next to your modem and then click on the More Info
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Step 7 Remember this COM port number. When you install your Data/Fax soft- ware or internet browser program, you may need to set your modem port location to this same number. 13
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CONFIGURING WINDOWS NT 4.00 In order to install the modem in Windows NT, you must prepare the installation utility supplied on a separate floppy diskette. This diskette should be labeled Win- dows NT Installation Utility. This program will allow for easy installation and uninstallation of your PCI Windows Modem. Step 1 Install your modem into an available PCI slot (see the Do This First section for important preinstallation information). Step 2 Insert your modems Windows NT installation diskett
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Step 7 After the installation utility has finished installing the drivers, restart your computer to enable the drivers. Step 8 Click on the Modems icon in the Control Panel. Verify that Windows NT has correctly found the modem. Step 9 If you wish to use your modem to dial into a Windows NT Remote Ac- cess Server or wish to connect to the Internet, you will need to configure Dial-up Networking. Go to: Start-Settings-Control Panel and double- click the Network icon. Click on the Services folder an
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NT may ask for its own disks or CD-ROM for some files. Insert as re- quired. After you have installed Remote Access Service add the appro- priate protocols as directed (i.e.. TCP/IP for Internet Access). Step 10 At the Remote Access Setup dialog box, click on Add
. Select the RAS Device you wish to add and Click OK. Step 11 Click Continue to finish the Installation. Step 12 After Windows NT has completed the binding process, allow Windows NT to shut down and restart the computer. 16
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Installing and Configuring Communications Software If your modem came with a communications software package, it is strongly rec- ommended that you use this software for your modem. Its default installation parameters have been specially configured to work with this modem. The Users Guide for this program can be found inside the modem package. It can be sup- plied in either soft-bound copy or on CD-ROM (depending on the model you purchased). Some configurations are packaged without communicati
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Using the Modems Voice Features This modem supports TIA IS-101 commands applicable to a Telephone Answer- ing Device. In order to take advantage of this feature, you will need a Sound ® Blaster compatible sound card equipped with an external microphone and exter- nal speakers. A software application; such as the one supplied with the modem; which supports these TAD functions is also required. A modem based Telephone Answering Machine works by using a sound card equipped with a microphone to r
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Troubleshooting This section lists some common problems and offers suggestions for a solution. It is important to remember that this modem is a Windows 95/NT based modem and requires 32bit virtual device drivers. It therefore cannot work in Windows 3.1 which cannot use these drivers. The modem also cannot work in DOS regardless of version. It is a software installed device and has no provisions for manual con- figuration. If you cannot find your particular symptom listed here, it is suggested th
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STEP 2: Check Modem Properties. From the Device Manager tab within System Properties, double-click the Modems icon in the device tree to show what modems are installed. Highlight your modem by clicking once on the icon and then click the Properties button. Read the Device Status under the General tab to see if the device is working properly. Check the Device Usage box and make sure there is no check mark on Disable in this hardware profile (Win- dows 95 OEM SR2 only) or (for Windows 95 or 95a)