Sprint Nextel U300 user manual

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FAQ Sprint 3G/4G USB Modem U300

Q: What is the Sprint 3G/4G USB Modem U300?
A: The U300 USB modem provides broadband access via Sprint’s 3G and 4G
networks when plugged into USB port on a PC laptop or desktop that supports
Windows Vista/XP/2000 Operating Systems.

Q: What networks does the U300 USB modem operate on?
A: The U300 USB modem operates on the nationwide Sprint Mobile Broadband
Network (3G network) and the Sprint 4G network where available.

SM
Q: How do I ins

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Page 2 of 5 Ensure that the following information is available for the Customer Solutions representative: • Current billing address • Social Security or Tax ID number • Driver's license number • Electronic Serial Number (ESN) of the device Q: Which Operating Systems are supported for use with the U300 USB modem? A: The U300 USB modem supports Microsoft Windows Vista or XP or 2000. The following Operating Systems are not supported: Macintosh, Palm, Pocket PC. Note: for more

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Page 3 of 5 Q: What do the LED lights on the U300 USB modem indicate? A: There are both CDMA and WiMAX lights, which operate as follows: CDMA LED Functions LED Color CDMA Dual LED CDMA Mode RED GREEN 3G standby and ready to connect Off Slow Flashing Power on boot or reset On On 3G out of service or is still acquiring service 3G service not available On Off 3G service connected Off Fast Flashing 3G service connected and no activity Off On Not in 3G/

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If the GPS does not work or if the service is not available at the location, a dialog box will be displayed indicating: GPS Services are not available, please try again later.
If the U300 is roaming in a network other than Sprint, a dialog box will be displayed indicating: Location Services not Available while Roaming. Q: Does GPS work while roaming? A: GPS does not work in certain CDMA roaming areas at this time. The Sprint teams are working on a solution to extend G

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Page 5 of 5 • Save attachments to a desktop folder and then open from that folder, rather than opening the attachment directly from the message • If not using GPS we recommend that you select the ‘Disable GPS on Device’ under Location/GPS setting options. For more information, see the user documentation of your email client. Note: If NDIS has been enabled (Windows only), after exiting Sprint SmartView you are still connected to the network (data may still be transferred). To manage t