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Sprint Mobile Broadband
USB Modem
by Novatel Wireless
Ovation™ U727
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Part No: 90024008 Rev. 1.0
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Sprint Mobile Broadband USB Modem Basics 1 1A. Introducing the Sprint Mobile Broadband USB Modem 3 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2C. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 2D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Problem Cause
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Section 5: Safety and Terms & Conditions . . . . . . . . .145 5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Subscriber Agreement General Terms and Conditions of Service .
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Welcome to Sprint Sprint is committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. This guide will familiarize you with our technology and with your new Sprint Mobile Broadband USB modem and Sprint Mobile Broadband software through simple, easy-to-follow instructions. Welcome and thank you for choosing Sprint. i
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Introduction This User Guide introduces you to Sprint service and all the features of your new Sprint Mobile Broadband USB modem. The guide is divided into five sections: Section 1: Sprint Mobile Broadband USB Modem Basics Section 2: Installing the Sprint Mobile Broadband USB Modem Section 3: Web Access and Location Based Services Section 4: Technical Specifications and Regulatory Information Section 5: Safety and Terms & Conditions Throughout this guide, you'll find tips that highli
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Section 1 Sprint Mobile Broadband USB Modem Basics
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Section 1A Introducing the Sprint Mobile Broadband USB Modem In This Section Package Contents About This Guide Your Sprint Mobile Broadband USB Modem This section lists the materials included with your device, gives you an overview of the sections of this user guide, and introduces the basic features and functions of your device. Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3
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Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: Sprint Mobile Broadband USB Modem by Novatel TM Wireless Ovation U727 Notebook Monitor Clip, Lanyard and USB Cable Quick Start Guide CD-ROM including Sprint Mobile Broadband, Mac Quick Start Guide, and full User Manual 4 Section 1A: Introducing the Sprint Mobile Broadband USB Modem
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About This Guide This user guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband USB modem. Section 1 (which you are reading) gives you an overview of the USB modem and its basic features. Section 2 provides detailed, step-by-step instructions for installing and using the Sprint Mobile Broadband USB modem and Sprint Mobile Broadband software. Section 3 introduces Web access and Location Services with your USB modem. Secti
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Your Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB modem connects to a USB port and functions as a wireless network EVDO device. The sleek new design also contains a built-in microSD™ memory storage slot that can be used with a microSD card to download digital content directly to the device. This device allows you to: Access your company network. Send and receive email. Access the Internet. Access real-time visual maps, get driving directions, perform local bus
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Section 1B Getting Started With Your Sprint Mobile Broadband USB Modem In This Section Getting Started The Sprint Mobile Broadband USB Modem Software Activating and Using Sprint Service Care and Maintenance This section outlines the basics of getting started with your Sprint Mobile Broadband USB modem, including installing the Sprint Mobile Broadband software and activating your account. Section 1B: Getting Started 7
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Getting Started Before you can begin using your Sprint Mobile Broadband USB modem, you must first: 1. Install the Sprint Mobile Broadband software, including the Sprint Mobile Broadband USB modem driver software. 2. Activate your Sprint account (unless your device has been preactivated). The Sprint Mobile Broadband USB Modem Software The Sprint Mobile Broadband USB modem comes with the following software: Sprint Mobile Broadband software allows you to manage the device’s actions and mon
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Activating and Using Sprint Service Before using your Sprint Mobile Broadband USB modem, you must first set up your Sprint wireless network account. Call Sprint Customer Service If you will be using your Sprint Mobile Broadband USB modem primarily for business purposes, call 1-888-788-4727. If your device is intended primarily for personal use, call 1-888-715-4588. You should have the following information available: Your billing address Your Sprint Mobile Broadband USB modem’s ESN (e
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Unless your device has been preactivated, the Sprint Mobile Broadband software application will automatically detect that no account has been configured when you run it for the first time and you will be prompted to activate your account. Care and Maintenance As with any electronic device, the Sprint Mobile Broadband USB modem must be handled with care to ensure reliable operation. Follow these guidelines while using and storing the USB modem: Do not apply adhesive labels to the device.
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Section 2 Installation
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