Summary of the content on the page No. 19
Configure TCP/IP Introduction This section contains instructions for configuring the WebSTAR Cable Modem to run in Windows or Macintosh environments. In addition, TCP/IP protocol in a Windows environment is different for the Windows 95/98/98SE/ME/2000/XP versions. Go to the appropriate section and follow the instructions to configure the TCP/IP protocol. Windows 95/98/98SE/ME Follow the instructions in this section to configure the WebSTAR cable modem for TCP/IP in a Windows 95/98/98SE
Summary of the content on the page No. 20
Configure TCP/IP, Continued 11. Click the DNS Configuration tab, and then select Disable DNS. 12. Click OK. Result: The Copying Files window opens. 13. When the system finishes copying the files, click OK. 14. Close all networking windows. 15. When the System Settings Change dialog box opens, click YES to restart your computer. Results: • The computer restarts. • The TCP/IP protocol is now configured on your PC and your cable modem and it is ready for use. Note: If you canno
Summary of the content on the page No. 1
Model DPX213
VoIP DOCSIS Cable Modem
Summary of the content on the page No. 2
WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User’s Guide Overview Introduction Welcome to the world of high-speed Internet and high quality digital telephone service. Your new WebSTAR Model DPX213 (DPX213) Voice over Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-speed data connectivity along with digital telephone service. The DPX213 offers the following outstanding features: • Data Over Cable System Interface Specifications (DOCSIS) technolog
Summary of the content on the page No. 3
Section A IMPORTANT RULES FOR SAFE OPERATION Overview Introduction This section provides important safety instructions that you must read and follow. In this Section This section contains the following topic. Topic See Page IMPORTANT RULES FOR SAFE OPERATION 3 2 WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide 4001231 Rev A
Summary of the content on the page No. 4
IMPORTANT RULES FOR SAFE OPERATION Note to Installer Note to CATV System Installer CAUTION This reminder is provided to call the CATV RISK OF ELECTRIC SHOCK DO NOT OPEN system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian AVIS Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of CAUTION: To reduce the risk of electric shock, do not remov
Summary of the content on the page No. 5
IMPORTANT RULES FOR SAFE OPERATION, Continued Accessories Do not use accessories with this equipment unless recommended by your cable service provider. Ventilation This equipment has openings for ventilation that protect it from overheating. To ensure the reliability of this equipment, do not obstruct the openings. • Do not place other equipment, lamps, books, or any other object on the top of or beside this equipment. • Do not place this equipment in any of the locations that follow:
Summary of the content on the page No. 6
IMPORTANT RULES FOR SAFE OPERATION, Continued Power Cord Protection Arrange all power cords so that people cannot walk on the cords, place objects on the cords, or place objects against the cords, which can damage the cords. Pay particular attention to cords that are at plugs, at electrical outlets, and at the places where the cords exit the equipment. Power Sources A label on the AC power adapter that is supplied with this equipment indicates the correct power source for this equipmen
Summary of the content on the page No. 7
Section B Before You Begin Overview Introduction When you receive your WebSTAR Cable Modem, you should check the cable modem equipment and accessories to verify that each item is in the carton and that each item is undamaged. This section provides an equipment checklist. In this Section This section contains the following topics. Topic See Page Check Your Equipment 7 6 WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide 4001231 Rev A
Summary of the content on the page No. 8
Check Your Equipment Equipment Checklist Before you install your cable modem, check the items in the carton. The carton contains the following items: • One WebSTAR Cable Modem • One Ethernet cable (CAT5/RJ-45) • One USB cable • One Power Adapter with power cord If any of the items listed is missing, please contact SciCare™ Broadband Services at 1-800-283-2636 for assistance. Notes: • You will need an optional cable signal splitter and additional standard RF coaxial cable if you
Summary of the content on the page No. 9
Section C Front and Back Panel Components Overview Introduction This section provides descriptions of the DPX213 front and back panel components and the front panel LED status indicator functions. In this Section This section contains the following topics. Topic See Page WebSTAR Cable Modem Front Panel 9 WebSTAR Cable Modem Back Panel 10 Front Panel LED Status Indicator Functions 11 8 WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide 4001231 Rev A
Summary of the content on the page No. 10
WebSTAR Cable Modem Front Panel Front Panel Components The following illustration describes the LED status indicators on the front panel of the cable modem. 1 POWER - Indicates that power is being applied to the cable modem 2 PC - Indicates that an Ethernet/USB device or PC is present 3 DATA - Indicates that data is being transferred between the modem and the cable network 1 4 CABLE – Indicates that the modem is registered 2 3 on the network and fully operational 4 5 LINE 1 – Te
Summary of the content on the page No. 11
WebSTAR Cable Modem Back Panel Back Panel Components The follow illustration describes the back panel components of the cable modem. 1 POWER - Connects the cable modem to the DC output of the AC power adapter that is provided with your cable modem 1 Note: Only use the power cord and the AC 2 power adapter that are provided with your cable 3 modem. 2 LINE 2 – RJ-11 telephone port connects to home telephone wiring to conventional telephones or fax machines 4 3 LINE 1 – RJ-11 teleph
Summary of the content on the page No. 12
Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration The following chart illustrates the sequence of steps and the corresponding appearance of the cable modem front panel LED status indicators during power up, calibration, and registration on the network. Use this chart to troubleshoot the power up, calibration, and registration process of your cable modem. Note: Once the cable modem completes step 8 (Registration Completed), the modem proceeds imm
Summary of the content on the page No. 13
Front Panel LED Status Indicator Functions, Continued Special Conditions The following chart describes the appearance of the cable modem front panel LED status indicators during special conditions to show when cable modem access protection is enabled, when you have been denied network access, or when you have a message waiting. Front Panel LED Status Indicators During Special Conditions Front Panel LED Status Indicators During Special Conditions Front Panel Message Waiting Cable Modem A
Summary of the content on the page No. 14
Section D Internet Service Installation Overview Introduction This section provides information and procedures to assist you in placing, installing, configuring, operating, and troubleshooting your DPX213 Cable Modem for high- speed Internet service. In this Section This section contains the following topics. Topic See Page Before You Begin 14 System Requirements 15 Install the Cable Modem 16 Configure TCP/IP 18 Install USB Drivers 22 Frequently Asked Questions 25 Troubleshootin
Summary of the content on the page No. 15
Before You Begin Contacting Your Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions: • Does the cable service to your home support two-way, DOCSIS-compatible cable modem access? If your cable service provider does not provide two-way service, this modem will not be able to communicate with your cable service provid
Summary of the content on the page No. 16
System Requirements Introduction This section provides hardware and software requirements for connecting your cable modem to a PC for high-speed Internet service. Minimum System Requirements for PCs • A PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Web browsing software (Netscape or Internet Explorer) • CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 7.5 • 32 MB of RAM System Requirements for an Ethernet Connection • A PC with Windows 95 operating
Summary of the content on the page No. 17
Install the Cable Modem Installation Diagram The following diagram illustrates one of the various connection options that are available to you. Home Telephone Wiring Line 2 RF Power Cable Supply Cable Power Supply Splitter CH+ VOLñ VOL+ MENU GUIDE INFO A/B POWER BYPASS CHñ Home Telephone Wiring RF Line 1 Cables PC Cable-Ready TV, VCR, or Set-Top Ethernet Converter Cable T10272 Note: Professional installation may be available. Contact your local cable service provider for further assi
Summary of the content on the page No. 18
Install the Cable Modem, Continued Installing the Modem The following installation procedure ensures proper cable modem setup and configuration. WARNING: To avoid personal injury or damage to your equipment, follow these steps in the exact order shown. Follow these steps for proper modem installation. 1. Power off your PC and unplug it from the power source. 2. Connect your PC to either the Ethernet port or the USB port using the appropriate data cable. Note: You can connect two
