Summary of the content on the page No. 1
®
MultiModem GPRS
USB Wireless Modem
MTCBA-G-U-F4
User Guide
Summary of the content on the page No. 2
MultiModem® GPRS USB Wireless Modem User Guide Model MTCBA-G-U-F4 S000444C, Revision C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2008 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any
Summary of the content on the page No. 3
Table of Contents Contents Chapter 1 – Product Description and Specifications ................................................................................................ 4 Product Description .............................................................................................................................................. 4 Features .............................................................................................................................................
Summary of the content on the page No. 4
Chapter 1 – Product Description and Specifications Chapter 1 – Product Description and Specifications Product Description The Multi-Tech MultiModem GPRS is an external data/fax/voice wireless modem with a USB interface. It supports mobile originated short message service (SMS) and mobile-terminated SMS. Designed for global use, it offers standards-based quad-band GSM/GPRS Class 10 performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to pr
Summary of the content on the page No. 5
Chapter 1 – Product Description and Specifications Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations. Caution: Maintain a separation distance of at least 20 cm (8 inches) is normally maintained between the transmitter’s anten
Summary of the content on the page No. 6
Chapter 1 – Product Description and Specifications Package Contents Unbundled Package Bundled Package Modem with No Accessories Modem with Accessories 1 modem 1 modem 1 mounting bracket 1 mounting bracket 1 Quick Start Guide 1 USB cable 1 MultiModem CD 1 antenna 4 rubber feet Note: You must supply a USB cable, 1 Quick Start Guide bracket screws, and an antenna. 1 MultiModem CD Note: You must supply bracket screws. Part to be Supplied by Your Wireless Service Provider Subs
Summary of the content on the page No. 7
Chapter 1 – Product Description and Specifications General Specifications General Specifications 4.3" L x 2.4" W x 0.94" H; 4.2 oz. Mechanical Dimensions & Weight (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasteners Antenna Connection type: SMA jack Interface Connector: USB Type B Phone Handset: Modular handset jack SIM receptacle: Standard 3V SIM receptacle Operating Temperatures -40° to +85°C Storage Temperatures -40° to +85°C Humidity Relative humidity 20% to 90% noncondensin
Summary of the content on the page No. 8
Chapter 1 – Product Description and Specifications Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Frequency Range: 824 – 960 MHz / 1710 – 1990 MHz Impedance: 50 Ohms VSWR: <2.0:1 Typical Radiated Gain: 3 dBi on azimuth plane Radiation: Omni Polarization: Vertical Wave: Half Wave Dipole Antennas Available from Multi-Tech Systems, Inc. Description Part Number Hinged Right Angle 900/1800 MHz Cellular Modem Antenna ANF1-1HRA Hinged Righ
Summary of the content on the page No. 9
Chapter 2 – Activation and Installation Chapter 2 – Activation and Installation Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number. The phone number may simply be given to you by your wireless service provider or it may be on the S
Summary of the content on the page No. 10
Chapter 2 – Activation and Installation Attach the Modem to a Flat Surface This is an optional step. To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. For example, one might use two 6-32 self-tapping screws 5/8” in length to mount the unit in a truck to the wall of the cab behind the passenger’s seat. 2. Typically, the unit is mounted against a flat surface into
Summary of the content on the page No. 11
Chapter 2 – Activation and Installation Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible with Windows Operating Systems Vista/XP/2003/2000 and Linux. Windows Drivers: The wireless MultiModem USB driver must be installed in your computer’s program directory. The Windows USB drivers are located on the MultiModem CD in the Drivers I Windows Drivers folder. A complete set of drivers for each operating system is organized into Vista and XP with eith
Summary of the content on the page No. 12
Chapter 2 – Activation and Installation 5. The next screen prompts you to insert the disc that came with your MultiModem. If you have the disc that came with your device, insert it now. Select I don’t have the disc. Show me other options. 6. Choose Browse my computer for driver software (advanced). 12 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide
Summary of the content on the page No. 13
Chapter 2 – Activation and Installation 6. At the Browse for driver software on your computer screen, click the Browse button. 7. Browse to the Drivers folder on your MultiModem CD, then select the Windows_Drivers folder and then the Vista32 folder. If you were installing drivers on a Vista 64-bit Operating System, you would browse to the Vista64 folder. Click Next. 8. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software
Summary of the content on the page No. 14
Chapter 2 – Activation and Installation 9. Installing driver software… screen appears. 10. When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: GSM Device. Click Close. 14 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide
Summary of the content on the page No. 15
Chapter 2 – Activation and Installation Installation of the Modem 11. The Found New Hardware – MultiTech GSM Modem screen appears. If you have the disc that came with your device, insert it now. Click on I don’t have the disc. Show me other options. Click Next. 12. Choose Browse my computer for driver software (advanced). 13. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Multi-Tech Systems, Inc. MultiModem GP
Summary of the content on the page No. 16
Chapter 2 – Activation and Installation 14. Installing driver software progress screen appears. 15. The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: Multi-Tech Systems USB GSM_GPRS Wireless Modem Click Close. The installation of drivers is now complete. 16 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide
Summary of the content on the page No. 17
Chapter 2 – Activation and Installation Installing the Modem Driver in Windows Server 2008, XP, 2003 This installation assumes a Windows Server 2008, XP or Windows 2003 operating system. Installing the Serial Port 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiModem CD into your CD-ROM drive. The CD uses the Autorun feature, and after a brief delay, the MultiModem Setup – Welcome screen appears. Close the Welcome screen. In some situations the operat
Summary of the content on the page No. 18
Chapter 2 – Activation and Installation 4. The next screen is the Please choose your search and installation options. Ensure that only Include this location in the search is selected. Click the Browse button Click the Browse button 5. Browse to the Drivers folder on your MultiModem CD, then select the Windows_Drivers folder and then the XP32 folder. If you are installing drivers on an XP 64-bit Operating System, you would browse to the XP64 folder. Click Next. 18 Multi-Tech Syste
Summary of the content on the page No. 19
Chapter 2 – Activation and Installation 6. Please wait while the wizard searches for the GSM Modem. This screen only appears briefly. 7. Please select the best match for your hardware for the list below. Click Next. 8. A Windows Logo Testing screen appears. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 19
Summary of the content on the page No. 20
Chapter 2 – Activation and Installation 9. At the Completing the Found New Hardware Wizard – GSM Device screen. Click Finish. Installation of the USB driver is now complete. Installing the Modem Driver 1. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again. Select No, not this time and then click Next. 20 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide
