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CTA 500dm
The CTA 500 digital modem (CTA 500dm) is an optional device
used with the Norstar Integrated Communication System (ICS).
With ICS software, using release 2.0 or higher, the CTA 500dm
provides integrated desktop solutions for digital networking
applications. With optional Norstar Telephony API Service Provider
(TAPI SP), the CTA 500dm also supports Computer Telephony
Integration (CTI) services required for today's ofÞce environment.
With the CTA 500dm you ca
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2 CTA 500dm The CTA 500dm serves as a digital modem and terminal adapter (TA). A terminal adapter is a device that allows non-ISDN devices to work with ISDN. It provides reliable high speed end-to-end digital connectivity between your computer and a remote data server using the ICS and the public switched telephone network (PSTN) or dm Integrated Services Digital Network (ISDN). The CTA 500 supports Point-to-Point Protocol (PPP) and Multilink PPP (MP), which are wi
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CTA 500dm 3 Any PC equipped with Windows95, Internet application software, and a 16550 UART (115.2 kbit/s capability) can use the dm. CTA 500 Applications The CTA 500dm can be used for any application that requires dial-up capability and uses Point-to-Point Protocol. These applications include ¥ Internet access ¥ remote LAN access ¥ high-speed modem replacement ¥ CTI based applications when Norstar TAPI SP is added ¥ data transmission at up to 64 kbit/s
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4 CTA 500dm CTA 500dm feature summary ¥ digital networking using PPP/MP ¥ simpliÞed installation and conÞguration using installation wizard ¥ high-speed network rate (56, 64, 112, or 128 kbit/s) ¥ high-speed serial port support (maximum 115,200 baud) ¥ integrated desktop solutions (Norstar set, data transfer, and CTI) ¥ bonding of two 56/64 kbit/s channels using MP ¥ dynamic bandwidth allocation between voice and data sessions ¥ data transfer using 3.1 kHz audio call typ
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First-time setup This section guides you through the initial installation and setup of the CTA 500dm. Installation is carried out from the Personal Productivity Suite CD-ROM. Use the steps listed below to complete the installation. 1. Make the physical connections to the CTA 500dm. See Installation and setup 2. ConÞgure the ICS for the CTA 500dm. See Setting up the ICS 3. ConÞgure the Com port on the PC for the CTA 500dm. See ConÞguring the PC serial port 4. Install the
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6 First-time setup CTA 500dm On Line Guide P0873832 Issue 05
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Installation and setup You can place the CTA 500dm on the desk or mount it on the wall. Refer to ÒWall mounting the CTA 500dmÓ on page 8 of this document for the procedure. Tele- KSU Power phone Port DB-25 9 V dc LED The CTA 500dm has four jacks that are used to connect a Norstar telephone, an ICS, a computer, and the power supply. ¥ connect a Meridian Norstar telephone to the Terminal jack (use the telephone cable included with the Norstar set) ¥ connect the ICS wall plug t
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8 Installation and setup CAUTION! Shock hazard For protection from shock hazards, the CTA 500dm must receive power from an Approved Class 2 power pack equipped with a straight plug, center positive connector with a rating of 9 V dc at 0.6 A. Note: The approved power pack must be either CSA or C-UL certified in Canada, and either UL or NRTL listed in the United States. Wall mounting the CTA 500dm 1. Tape the paper template, supplied with the product, to the wal
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Installation and setup 9 Setting up the ICS Program the ICS for the CTA 500dm the same way that you program the ICS for a Norstar set. You can program line access, line pool codes and restrictions to apply to outgoing calls. The CTA 500dm must be assigned to a digital line or to a digital line pool. Refer to the ÒTerminals and sets programmingÓ section of your Installer Guide for more information. The CTA 500dm is a B2 channel device and must be assigned a B2 channel DN. The followi
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10 Installation and setup Setting up the PC Each PC operating system requires a different set up. Note: Installation using another vendorÕs protocol stack packages will differ. See the AT commands section of this document for information on conÞguring advanced operations on the CTA 500dm from your PC. See the Appendix for a list of the DB-25 pins used by the CTA 500dm. CTA 500dm On Line Guide P0873832 Issue 05
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Configuration Some operations that you can perform with the CTA 500dm include the following: ¥ ConÞguring the PC serial port ¥ Installing CTA 500dm and Norstar TAPI Service Provider software Note: Before you begin conÞguration, connect the ICS and the PC as described in the ÒInstallation and setupÓ section and power up the CTA 500dm. P0873832 Issue 05 CTA 500dm On Line Guide
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12 Configuration Configuring the PC serial port ¥ Verify the port baud rate is set to 115,200 (default) using the Serial Interface Rate command. ¥ Set the character length, using the Set Data Bits command and parity, using the Set Parity command. The default is 8 bits with no parity (recommended). ¥ Set the ßow control using the Flow Control command. The default is hardware (recommended). Installing CTA 500dm and Norstar TAPI Service Provider software 1. From the Norstar Personal Productivit
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Configuration 13 7. Click Next. A message displays the name assigned to the installation. If you need more than one init string for the CTA 500dm, refer to ÒAdding multiple CTA 500dm conÞgurationsÓ on page 16 for the procedure. 8. Click OK. 9. Click Yes to automatically setup Internet access through your CTA 500dm. 10. Click Next when you see the message indicating that all network components required are present. 11. Click Yes to automatically setup a connection to your Internet service
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14 Configuration 17. When the Connection Settings dialog box displays, enter the Internet service provider telephone number. 18. Click Next. 19. The installation is complete and you need to restart your computer before using the CTA 500dm. 20. Click the Finish button. Configuring the CTA 500dm (if not configured during installation) 1. From the Windows Start button, navigate to Programs, Norstar CTA 500dm, CTA 500dm ConÞguration. 2. The CTA 500dm ConÞguration Options dialog box is displayed. 3
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Configuration 15 Configure CTA 500dm to access PP/MP data calls 1. Double-click on the My Computer icon on your desktop. 2. Double-click Dial-Up Networking icon. 3. Double-click Make New Connection icon. 4. When the Make New Connection window displays, choose Norstar CTA 500dm modem from the pull-down menu. 5. Click the ConÞgure button. 6. Click the Connection tab. 7. Click the Advanced button. 8. In the Advanced Connection Settings window, type AT&D1 in the Extra settings box. P0873832 Issue
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16 Configuration 9. Click OK. 10. Close all windows. Adding multiple CTA 500dm configurations 1. Click the Start button. 2. Choose Programs from the menu. 3. Choose CTA 500dm from the sub-menu. 4. Choose CTA 500dm conÞgurations. 5. Select the ConÞguration tab. 6. Choose settings for the required conÞguration. 7. Click OK. You now have another CTA 500dm conÞguration with different settings than the Þrst one. Make sure that you note the speciÞc settings when you create the connection icons. CTA
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Configuration 17 Upgrading the CTA 500dm software CTA 500dm software upgrades are periodically made available through your Norstar distributor. Contact your Norstar distributor for details about receiving software upgrades. Use the CTA 500dm conÞguration utility to display current settings or to update software. 1. Click the Browse button. 2. When Þle information displays, click Transmit. 3. Advanced connection settings can be deÞned using the setup wizard or the Enter Download State comma
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18 Configuration CTA 500dm On Line Guide P0873832 Issue 05
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Installing Norstar TAPI SP To use a CTA 500dm for TAPI applications, Norstar TSP must be installed. It can be installed at the same time as the CTA 500dm software via the Personal Productivity Suite (PPS) installation procedure, or it can be installed later from the PPS CD. Note: The current CTA 500dm conÞguration does not support dynamic bandwidth allocation if you donÕt have access to a line pool with more than two ISDN lines. When you are making an MP data call and want to make a voice
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20 Installing Norstar TAPI SP 5. In the Dialing properties window, locate To access an outside line, first dial: and enter x for local (where x represent s the access code) and when applicable, y for long distance (where y represents the code to access a private network). 6. Click OK. 7. Close all windows. Installing Personal Call Manager The Personal Call Manager (PCM) application is supplied on the Norstar Personal Productivity Suite (PPS) CD-ROM. 1. From the PPS main screen, select the
