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User Manual
®
The Motorola Netopia 2247/57-62
DSL Gateway
4-port Ethernet, 802.11b/g Wi-Fi
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Safety Information IMPORTANT SAFETY INSTRUCTIONS – POWER SUPPLY INSTALLATION. Connect the power supply cord to the power jack on the Motorola Gateway. Plug the power supply into an appropriate electrical outlet. CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply blades, power sup- ply cord plug or the appliance coupler serves as the mains power disconnect. It is important that the direct plug-in power supply, socket-ou
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1 Checklist ® Thank you for selecting the Motorola Netopia 2247- or 2257-62 DSL Gateway. This guide will help you set up and configure your network. Check your package contents. It should contain the items shown here: Motorola Gateway CD & User Manual Power Supply Telephone Cable Ethernet Cable If you don’t have everything, contact your supplier immediately. 3 ENGLISH
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2 Connections 1. Decide on a location for the Gateway. Put the Gateway near a power source, a DSL wall outlet, and in a location where air can circulate freely around it. 2. Power the Gateway. Connect the power supply to the power jack on the back panel of the Gateway. Then, plug the power supply into an electrical outlet. Turn on the Power switch. The Power LED should light solid green. ® 3. Insert the Motorola Netopia CD into your CDROM drive. ® The Motorola Netopia Installat
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When all of your connections are made, your network may look like this: Rear View Ethernet Ports WPS DSL Port Pushbutton Power Switch DC Power 4. Enable Wireless Protected Setup (WPS) on your Wi-Fi devices. Adding wireless clients to your network is easier using Wireless Protected Setup (WPS). Older, non-WPS clients can still be added to the network by configuring them the standard way with WPA-PSK. Make sure your wireless clients are running. Press the WPS push-button to begin the exc
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When all of your connections are made, the status LEDs on the front of your Motorola IAD Gateway will light, according to the following diagram: Front View Power - Internet - Green when power is on. Green when device is Red if device malfunctions; flashes connected. Flashes green red when updating embedded software. for activity on WAN port. DSL - Ethernet 1, 2, 3, 4 - Flashes green when training. Solid green when connected. Solid green when trained. Flash green when there is activity on
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3 Device Configuration You can access the configuration pages at any time as follows: 1. Run a Web browser, such as Firefox, Safari, or Microsoft Internet Explorer, and enter http://192.168.1.254 in the URL Address text box. Press Return. 2. Select your language from the pull-down menu and click Next. ChoIces in the Americas are: Choices in Europe are: English English Español Latinoamericano Français Portugués do Brasil Deutsch Italiano 7 ENGLISH
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3. For security purposes you must create a password for your Gateway. Enter a New Password, Confirm it, and click the Next button. You will be asked to log in to your Gate- way with a UserName and Password. The default UserName is admin. Enter the Password you just created. Type these in their respective fields and click the Next button. 4. The browser displays the Internet Login page. Enter the User Name and Password supplied by your Internet Service Pro- vider. Click the
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® 5. Register your Motorola Netopia Gateway. After your Gateway negotiates its connection to the Internet, your browser will be directed to the Motorola product registration page. If it does not do this, navigate to: http://www.netopia.com/equipment/products/product_reg.html to register your Gateway. 9 ENGLISH
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Record your subscriber information here for future reference: Required Information Your entries: Your Telephone number: (example: joesurfer@serviceprovider.com) Your ISP Username: Your ISP Password: Support desk number - Service Provider support contact information: Congratulations! Your connection is up and running and you should be able to browse the Internet by typing a URL address in your browser’s Address text box or by selecting any of your favorite bookmarks. FAQs” on p
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Client Configuration Your Gateway serves Dynamically-assigned IP addresses by default. Be sure to configure each com- puter connected to your Gateway to accept a Dynamically-assigned IP address, commonly referred to as DHCP. Microsoft Windows: Step 1. Navigate to the TCP/IP Properties Control Panel. a. Windows 98, 2000, and ME versions follow a path like this: Start menu -> Settings -> Control Panel -> Network (or Network and Dial-up Connections -> Local Area Connect
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c. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure it at all. To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button. The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown. If not, select the radio buttons shown above, and click the OK button. 12 ENGLISH
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Macintosh Mac OS 9 or Mac OS X: Step 1. Access the TCP/IP or Network control panel. a. Mac OS 9 follows a path like this: Apple Menu -> Control Panels -> TCP/IP Control Panel b. Mac OS X follows a path like this: Apple Menu -> System Preferences -> Network Step 2. Select Built-in Ethernet Step 3. Select Configure Using DHCP Step 4. Close and Save, if prompted. 13 ENGLISH
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FAQs Q: Why is my DSL light flashing green? A: A flashing green light indicates that no cable is attached to the DSL port or that the Motorola ® Netopia Gateway is negotiating a connection. A solid green DSL light indicates that an internet connection is established. If your DSL light does not become solid green, verify that the connection from the Motorola Neto- ® pia Gateway’s DSL port to the telephone/DSL jack is secure. If the connection is secure, contact your ISP (Internet Service Provide
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® Q: What is the default IP address of my Motorola Netopia Gateway? ® A: The default IP address of the Motorola Netopia Gateway is 192.168.1.254. You may access the WebUI configuration pages by typing http://192.168.1.254 URL into your browser. ® Q: I made some configuration changes in my Motorola Netopia Gateway and the changes have not taken effect. ® A: Any configuration changes made to the Motorola Netopia Gateway require a save and restart before they take effect. ® Q: How do I access the
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Basic Troubleshooting This section gives some simple suggestions for troubleshooting problems with your Gateway’s initial configuration. Before troubleshooting, make sure you have • plugged in all the necessary cables (see “Connections” on page 4); and • set your PC’s TCP/IP controls to obtain an IP address automatically (see “Client Configuration” on page 11). The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below. Front View Power Internet D
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LED Function Summary Power DSL Internet Unlit No power No signal Not connected Solid Green Power on DSL line synched with Connected to the Internet the DSLAM Flashing Green N/A Activity on the DSL cable Transmitting or receiving data on the WAN port Solid Red System malfunction N/A N/A Flashing Red Updating embedded soft- N/A N/A ware Ethernet 1, 2, 3, 4 WPS Wireless Unlit No signal No wireless signal No wireless signal Solid Green Synched with Ethernet WPS exchange with N/A card client is suc
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If a status indicator light does not look correct, look for these possible problems: If LED is Possible problems not Lit • Make sure the power switch is in the ON position. • Make sure the power adapter is plugged into the DSL Gateway properly. Power • Try a known good wall outlet. • Replace the power supply and/or unit. • Make sure that any telephone has a microfilter installed. • Make sure that you are using the correct cable. The DSL cable is the thinner standard tele- phone cable. DSL • Make
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Support Answers to many frequently asked product-related questions, as well as full product documentation with advanced configuration instructions, are also available on-line at: http://www.netopia.com/ support Note the serial number (SN:) of your Gateway. It is located on the label on the bottom of the Gateway below the model number. You will need the Gateway’s serial number if you need to call for technical support. 19 ENGLISH
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Recycling your Motorola Equipment Please do not dispose of this When you see this symbol on a product with your residential or Motorola product, do not dispose of the commercial waste. Some coun- product with residential or commercial tries or regions, such as the waste. European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local author- ities for information about prac- tices established for your region. If collection systems ar
