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HN9000 Satellite Modem
User Guide
1037577-0001
Revision A
March 21, 2008
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Revision record Revision Date of issue Scope A March 21, 2008 Initial release Copyright © 2008 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, LLC has made every effort to ensure the correctness and
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Contents Understanding safety messages.......................................................................................... ix Additional safety symbols.......................................................................................................................ix Scope and audience.............................................................................................................. xi Contact Information......................................................................
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Contents I Have a Technical Problem.......................................................................................................26 Support Library..........................................................................................................................27 Helpful Tools..............................................................................................................................27 Chapter 4: LEDs .............................................................
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Table of Figures Figure 1: HN9000 satellite modem .................................................................................................................................1 Figure 2: Single-host configuration..................................................................................................................................2 Figure 3: Multiple-host configuration in an Ethernet wired LAN...................................................................................2 Figur
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Table of Figures Figure 42: Local Area Connection Properties – Windows Vista....................................................................................48 Figure 43: Internet Protocol Properties – Windows Vista..............................................................................................49 Figure 44: Accessing Local Area Connection Properties – Windows XP.....................................................................50 Figure 45: Local Area Connection Properties Dia
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Table of Tables Table 1: Specifications for the HN9000 satellite modem.................................................................................................3 Table 2: Power supply specifications for the HN9000 satellite modem..........................................................................4 Table 3: Button links on System Control Center screens...............................................................................................11 Table 4: Meaning of System Status bu
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Understanding safety messages Three types of safety messages are defined according to the severity of the possible hazard each type of message addresses. This section explains the meaning of the safety alert symbol and specific words that are used in this Guide to bring your attention to safety information. Safety messages are identified by a label that includes the safety alert symbol and the word DANGER, WARNING, or CAUTION, as shown below. The safety alert symbol alerts you to a potential per
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Scope and audience This User Guide describes the features and operation of the Hughes HN9000 satellite modem, which provides Internet access by satellite. It also provides certain reference information, such as the meaning of the modem’s front panel LEDs. The HN9000 is designed for consumers and small business users. This Guide is written for users in the United States and Canada. xi
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Contact Information If you experience problems with your Hughes satellite modem, first try the solutions offered in T r oubleshooting on page 33. If you need assistance, use the contact information listed here. If you need operational, warranty, or repair support, your contact information will vary depending on where you purchased your satellite modem. You may be supported by Hughes Customer Care or another service provider. For modems purchased from a retail channel or Hughes sales agent If you
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Chapter 1 Satellite modem overview Topics: The HN9000 satellite modem connects to the Internet or an intranet by satellite and provides Internet or intranet service to a single host, typically a computer, • Supported configurations or to multiple hosts on a LAN. A host may be a computer using Windows or • Satellite modem specifications other supported operating system. • Power supply information The modem is a self-hosted unit, meaning that it does not depend on a computer • Modem operating posi
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Chapter 1 HN9000 Satellite Modem User Guide – Satellite modem overview 1037577-0001 Rev. A Supported configurations This section shows examples of supported configurations using the HN9000 satellite modem. The satellite modem may be used in a single-host configuration or multiple-host configuration. In a single-host configuration, the satellite modem is directly connected to the host (a computer), as shown in Figur e 2: Single-host configuration on page 2. The Hughes Internet Gateway is a Hughes
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Satellite modem overview HN9000 Satellite Modem User Guide – Chapter 1 1037577-0001 Rev. A Figur e 4: Private network configuration on page 3 shows a private network using two satellite modems at two locations. The thick broken line shows how the network connects a PC at one location and to a PC at a second location. This configuration requires two antennas—one at each location. The Hughes Internet Gateway connection is optional and is based upon the network design for the customer private netwo
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Chapter 1 HN9000 Satellite Modem User Guide – Satellite modem overview 1037577-0001 Rev. A Interface ports One Ethernet port supporting 10BaseT or 100BaseT operation, RJ-45-switched Power supplies and power requirements See Power supply information on page 4. Power supply information The power supply is included in the satellite modem shipping carton. Figure 5: Power supply for the HN9000 satellite modem Before proceeding, make sure you have the correct power supply. Check the part number on the
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Satellite modem overview HN9000 Satellite Modem User Guide – Chapter 1 1037577-0001 Rev. A If there is any reason to remove power from the satellite modem, always unplug the AC power cord from the power source (power outlet, power strip, or surge protector). Do not remove the DC power cord from the modem’s rear panel. Doing so could result in an electrical shock or damage the modem. When you re-apply power to the modem, plug the AC power cord into the power source. Modem operating position Opera
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Chapter 1 HN9000 Satellite Modem User Guide – Satellite modem overview 1037577-0001 Rev. A Micr osoft W indows V ista Home Basic • Processor speed: 800 MHz • System memory: 512 MB • Free hard disk space: 150 MB Micr osoft W indows V ista Home Pr emium, Business, Enterprise, or Ultimate • Processor speed: 1 GHz • System memory: 1 GB • Free hard disk space: 150 MB Micr osoft W indows XP , Pr ofessional or Home Edition • Processor speed: 233 MHz. Recommended: 300 MHz or higher • System memory: 128
