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Cisco Model DPC3000 and EPC3000
DOCSIS 3.0 Cable Modem
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ...............................................................2
FCC Compliance .........................................................................................................7
Introducing the DPC3000 and EPC3000..................................................................9
What's in the Carton? .......................................................
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. 20070112 SysInstaller 820 English Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fou
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IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. 20070112 SysInstaller 820 German Aviso a los instaladores de sistemas CAT
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IMPORTANT SAFETY INSTRUCTIONS Read These Instructions Keep These Instructions Heed All Warnings Follow All Instructions Power Source Warning A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company. The AC inlet on the un
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IMPORTANT SAFETY INSTRUCTIONS Prevent Power Cord Damage Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where the cord exits from the apparatus. Provide Ventilation and Select a Location Remove all packaging material before applying power to the product. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not place this apparatus on a bed, sofa, rug, or similar su
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IMPORTANT SAFETY INSTRUCTIONS Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or obje
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FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communi
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FCC Compliance EU Certification Symbol This product conforms to the following European directives: -2006/95/EC -2004/108/EC 8 4023034 Rev B
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Introducing the DPC3000 and EPC3000 Introducing the DPC3000 and EPC3000 Welcome to the exciting world of high-speed Internet access. You have acquired one ® of the fastest cable modems available on the market today. Your new Cisco Model ® DPC3000 or Model EPC3000 DOCSIS 3.0 Cable Modem offers high-end performance and superb reliability at data rates up to four times that of conventional DOCSIS 2.0 (DPC3000) and EuroDOCSIS™ (EPC3000) cable modems. With your new DPC3000 or EPC3000, your In
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Introduci ng the DPC3000 and EPC3000 Design and Function Features Plug and Play operation for easy set up and installation Uses an attractive compact design and a versatile orientation to lie flat or stand vertically on a desktop or shelf, or mount easily on a wall LED status indicators on the front panel provide an informative and easy-to- understand display that indicates the cable modem status and real-time data transmission activity Includes the WebWizard graphical user interface
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What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items: One Cisco Model DPC3000 or One Ethernet cable EPC3000 DOCSIS 3.0 (CAT5/RJ-45) Cable Modem One USB cable (not included One power adapter with power cord with all models) One CD-ROM containing the user guide and the USB drivers If
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Fron t Panel Description Front Panel Description The front panel of your cable modem provides LED status indicators that indicate how well and at what state your cable modem is operating. After the cable modem is successfully registered on the network, the POWER and ONLINE LED status indicators illuminate continuously to show that the cable modem is active and fully operational. See Front Panel LED Status Indicator Functions (on page 32) for more information on front panel LED status indi
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Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC3000 and EPC3000 DOCSIS 3.0 cable modems. 1 REBOOT—Reset-to-Default Momentary Switch (Factory Reset) Note: This button is for maintenance purposes only. Do not use unless told to do so by your service provider. 2 ETHERNET—Bridged RJ-45 Gigabit Ethernet port connects to the Ethernet port on your PC. This port also supports 10/100BASE-T connections 3 USB—USB 2.0 port
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Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem. Read this user guide thoroughly before you decide where to place your cable modem. Consider these recommendations: Position your PC and cable modem so that they are loc
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What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. Note: You will also need an active cable input line and an Internet connection. Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or greater
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How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the two options in this section. I Do Not Have a High-Speed Internet Access Account If you do not have a high-speed Internet access account, your service p
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How Do I Set Up My High-Speed Internet Access Account? I Already Have an Existing High-Speed Internet Access Account If you have an existing high-speed Internet access account, you must give your service provider the serial number and the MAC address of the cable modem. Refer to the serial number and MAC address information listed previously in this section. Note: You may not be able to continue to use your existing e-mail account with your cable modem. Contact your service provider for m
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How Do I Connect My Devices to Use the Internet? How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Internet, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called networking. Connecting and Installing Internet Devices You must connect and install your cable modem to access the Internet. Professional installation may be available. Contact your local servic
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How Do I Connect My Devices to Use the Internet? Connecting the Modem for High-Speed Data Service WARNING: To avoid personal injury or damage to your equipment, follow these steps in the exact order shown. 1 Power off your PC and unplug it from the power source. 2 Connect your PC to either the ETHERNET port or the USB port using the appropriate data cable. Do not connect your PC to both the Ethernet and USB ports at the same time. You can connect two separate PCs to the cable mod
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How Do I Configure TCP/IP Protocol? How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. This section contains instructions for configuring TCP/IP on your Internet devices to operate with the cable modem in Microsoft Windows or Macintosh environments. Configuring TCP/IP on Your Internet Devi
