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Cisco Model DPC3212 and EPC3212
VoIP Cable Modem
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ...............................................................2
Introduction...............................................................................................................10
What's In the Carton?...............................................................................................12
Front Panel Description ..........................................
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IMPOR TANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adress
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IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparación co
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that pro
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IMPORTANT SAFETY INSTRUCTIONS Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source. Eliminate AC Mains Overloads WARNING: Avoid electric
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IMPOR TANT SAFETY INSTRUCTIONS Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables. Telephone Equipment Notice When using your telephone equipment, basic safety precautions should always be followed to reduce the r
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FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communi
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CE Compliance CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements. 8 Part Number 4021203 Rev A
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CE Compliance Note: The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com. The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: EMC: EN 55022 and EN 55024 EN 61000-3-2 and EN 61000-3-3 Safety: EN 60950-1 This product conforms to the follow
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Intro duction Introduction Welcome to the exciting world of high-speed Internet and high-quality digital telephone service. Your new DPC3212 or EPC3212 Voice-over-Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-speed data connectivity along with reliable digital telephone service. With this cable modem, your Internet enjoyment, home and business communications, and personal productivity will surely soar. This guide provides procedures and recommenda
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Introduction Features Plug and Play operation for easy set up and installation Provides parental control and advanced firewall technology Uses an attractive compact design that allows for table or wall-mount placement Allows automatic software upgrades by your service provider Part Number 4021203 Rev A 11
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What's In the Carton? What's In the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items: One DPC3212 or EPC3212 VoIP One AC power adapter with power Cable Modem cord One USB cable (USB cable may not be One Ethernet cable (Ethernet cable provided with all products.) may not be provided with all products) One CD-ROM contai
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Front Panel Description Front Panel Description The front panel of your cable modem provides status LEDs that indicate how well and at what state your cable modem is operating. See Front Panel LED Status Indicator Functions (on page 36) for more information on front-panel LED status indicator functions. 1 POWER – Illuminates continuously to indicate that AC power is being applied to the cable modem 2 DS (Downstream) – Indicates continuously the status of the connection for receiving
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Back Panel Description Back Panel Description The following illustration shows the description and function of the back panel components on the DPC3212 and EPC3212. Important: Do not connect your PC to both the ETHERNET and USB ports at the same time. Your modem will not function properly if both the ETHERNET and USB ports are connected to your PC at the same time. 1 POWER – Connects the cable modem to the AC power supply that is provided with your cable modem CAUTION: Avoid damage
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What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. Note: You will also need an active cable input line and an Internet connection. Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or greater
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How Do I Subscribe to High-Speed Internet and Telephone Service? How Do I Subscribe to High-Speed Internet and Telephone Service? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the options in this section. I Do Not Have a High-Speed Internet Access Account If you do not have a high-speed Internet access accoun
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How Do I Subscribe to High-Speed Internet and Telephone Service? I Want to Use the Cable Modem for Telephone Service You will also need to set up a telephone account with your local service provider to use your cable modem for telephone service. When you contact your service provider, you may be able to transfer your existing telephone numbers, or your cable telephony service provider will assign a new telephone number for each current or additional active telephone line. Discuss these op
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Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem. Read this user guide thoroughly before you decide where to place your cable modem. Consider these recommendations: Position your PC and cable modem so that they are lo
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How Do I Mount the Modem on a Wall? (Optional) How Do I Mount the Modem on a Wall? (Optional) You can mount the cable modem on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be mounted horizontally. Before You Begin Before you begin, choose an appropriate mounting place. The wall can be made of cement, wood, or drywall. The mounting location should be free of obstructions on all sides, and the cables should be able to easily reach t
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How Do I Mount the Modem on a Wall? (Optional) Mount the modem as shown in the following illustration. 20 Part Number 4021203 Rev A
