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Cisco Model DPC3010 and EPC3010
DOCSIS 3.0 8x4 Cable Modem
User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2
FCC Compliance ......................................................................................................... 7
CE Compliance ............................................................................................................ 8
Introducing the DPC3010 and EPC3010 .......
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adresse
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IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparación
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produc
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IMPORTANT SAFETY INSTRUCTIONS Ground the Product WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges. Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power l
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IMPORTANT SAFETY INSTRUCTIONS Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts. Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect
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FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio commu
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CE Compliance CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements. Note: The full declaration of conformity for th
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CE Compliance The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: EMC: EN 55022 and EN 55024 EN 61000-3-2 and EN 61000-3-3 Safety: EN 60950-1 This product conforms to the following European directives: -2006/95/EC -1999/5/EC -2004/108/EC 20090312 CE_Modem/EMTA 4030802 Rev C 9
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Introducing the DPC3010 and EPC3010 Introducing the DPC3010 and EPC3010 Welcome to the exciting world of high-speed Internet access. You have acquired one ® of the fastest cable modems available on the market today. Your new Cisco Model ® DPC3010 or Model EPC3010 DOCSIS 3.0 Cable Modem offers high-end performance and superb reliability at data rates up to eight times that of conventional DOCSIS 2.0 (DPC3010) and EuroDOCSIS™ (EPC3010) cable modems. With your new DPC3010 or EPC3010, your
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Introducing the DPC3010 and EPC3010 Design and Function Color-coded connectors and cables for easy installation and setup Features Plug and Play operation for easy set up and installation Uses an attractive compact design and a versatile orientation to lie flat or stand vertically on a desktop or shelf, or mount easily on a wall LED status indicators on the front panel provide an informative and easy-to- understand display that indicates the cable modem status and real-time data
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What's in the Carton? What's in the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton typically contains the following items: One Cisco Model DPC3010 or One Ethernet cable (CAT5/RJ-45) EPC3010 DOCSIS 3.0 Cable (Ethernet cable may not be Modem provided with all modems.) One USB cable One power adapter with power (USB cable may not be provided
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Front Panel Description Front Panel Description The front panel of your cable modem provides LED status indicators that indicate how well and at what state your cable modem is operating. After the cable modem is successfully registered on the network, the POWER and ONLINE LED status indicators illuminate continuously to show that the cable modem is active and fully operational. See Front Panel LED Status Indicator Functions (on page 32) for more information on front panel LED status in
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Back Panel Description Back Panel Description The following illustration describes the back panel components of the DPC3010 and EPC3010 DOCSIS 3.0 cable modems. 1 POWER—Connects the cable modem to the 12 VDC output of the AC power adapter that is provided with your cable modem. Only use the AC power adapter and power cord that is provided with your cable modem 2 ETHERNET—Bridged RJ-45 Gigabit Ethernet port connects to the Ethernet port on your PC. This port also supports 10/100BASE-T
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What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements. Note: You will also need an active cable input line and an Internet connection. Minimum System Requirements for a PC A PC with a Pentium MMX 133 processor or greate
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How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local service provider. Choose one of the two options in this section. I Do Not Have a High-Speed Internet Access Account If you do not have a high-speed Internet access account, your service
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Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem. Read this user guide thoroughly before you decide where to place your cable modem. Consider these recommendations: Position your PC and cable modem so that they are
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How Do I Mount the Cable Modem on the Wall? How Do I Mount the Cable Modem on the Wall? Before You Begin Before you begin, choose an appropriate mounting place. The wall can be made of cement, wood, or drywall. The mounting location should be free of obstructions on all sides, and the cables should be able to easily reach the cable modem without strain. Leave sufficient clearance between the bottom of the cable modem, and any flooring or shelving underneath, to allow access to cabling.
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How Do I Mount the Cable Modem on the Wall? Location and Dimensions of the Wall-Mounting Slots The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the modem. Use the information on this page as a guide for mounting your modem to the wall. Important: This graphic is not drawn to scale. 4030802 Rev C 19
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How Do I Mount the Cable Modem on the Wall? Wall Mounting Instructions Complete these steps to mount the modem to the wall. 1 Locate the place where you want to mount the modem to the wall. 2 Hold the modem level against the wall and at an angle so that the screw hole mounting guides are facing up and against the wall. 3 Lay a pencil, pen, or other marking tool into each guide and mark the place on the wall where you want to drill the mounting holes. 4 Using a drill with a 3/16-in
