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Raven X EV-DO
User Guide
Version 2.34 - April 2007
Copyright © 1993-2007 AirLink Communications, Inc. All rights reserved.
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Information in this document is subject to change without notice. ©Copyright AirLink Communications, Inc., 1993-2007. All rights reserved. WARNING The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Dat
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Contents Introduction to Raven X EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 EV-DO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Establishing an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Your Raven
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Contents TCP PAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Hybrid Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Public and Private Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Internal DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents AT Command Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Serial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Frequently Asked Questions and Technical Support . . . . . . . . . . . . .128 FAQ Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Power, Antennas, a
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CHAPTER 1 Introduction to Raven X EV-DO The Raven X's rugged form factor is ideal for industrial and commercial applications that require real-time communications. The Raven X provides cellular data communications for a variety of applications, such as primary or backup Internet connectivity, public safety, traffic control, traffic metering, and more. FIGURE 1. Raven X front and back EV-DO Overview EV-DO (Evolution Data Optimized) provides a broadband-like cellular data connections that is
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Introduction to Raven X EV-DO In addition to the primary broadcast and receive antenna port (SMA, labeled Antenna), the Raven X EV-DO is equipped with a secondary receive diversity antenna port (SMA, labeled Rx Div). While use of the receive diversity antenna is optional, receive diversity can provide improved bandwidth throughput and increased coverage, particularly in fringe network areas or mobile environments. Use of receive diversity is optional. Data transmission and reception will
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Introduction to Raven X EV-DO Dynamic vs. Static IP Addresses As stated above, when your Raven X registers on Verizon’s network, it receives an IP address. There are two types of addresses on networks: dynamic and static. • Dynamic addresses are assigned on a “need to have” basis. Your Raven X might not always receive the same address each time it connects with Verizon. • Static addresses are permanently assigned to a particular account and will always be used whenever your Raven X connects
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Introduction to Raven X EV-DO Common Uses for the Raven X The Raven X’s rugged construction and cellular connection make it ideal for use in remote and/or industrial locations. FIGURE 3. Backup connection to the Internet FIGURE 4. Financial Point of Sale and Kiosk FIGURE 5. Automation and Telemetry Raven X EV-DO for Verizon - User Guide, version 2.34 4
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CHAPTER 2 Activating the Raven X Your Raven X needs specific parameters before it can operate on the EV-DO network. Automatic Activation One of the special features of your Raven X EV-DO and the Verizon network is the ability to acti- vate itself automatically. When you first power on the Raven X, the modem will check to see if it has been activated with account data. If it finds that it has not yet been activated, it will attempt to retrieve the account data from the Verizon network usin
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Activating the Raven X If Automatic Activation was successful, you do not need to use the Wizard to activate your modem. The latest Raven X Setup Wizard and Quick Start guide are on the product CD included with your modem and are available from the AirLink web site, http:// www.airlink.com/support. FIGURE 1. Once it has been installed, to use the Wizard, select Start, then All Programs, then AirLink Communications, and then select Setup Wizard. Setup Wizard Note: To run the Setup Wizard,
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CHAPTER 3 Utilities for the Raven X AirLink offers a suite of utilities to optimize your Raven X’s performance, allowing you to remotely view status and make changes to the configuration as needed. • AceView • AceNet • Wireless Ace • Modem Doctor This section of the Raven X User Guide covers basic information about these utilities. For addi- tional information on a specific application and how to use it, please refer to the user guide for the specific utility. AirLink modem utilities, exce
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Utilities for the Raven X When you use DUN to connect to your Raven X, AceView can monitor and maintain the DUN connection. The DUN connection features are not available with Windows NT or Windows 98. Refer to the AceView Guide for information on how to connect using serial for Windows NT or Windows 98. Wireless Ace Wireless Ace enables modems equipped with ALEOS to be monitored and configured locally or remotely. As long as your Raven X is online and publicly accessible, support personn
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Utilities for the Raven X AceNet AceNet is a full featured application that you can use to monitor several AirLink modems at the same time, use a template from Wireless Ace to change the configuration in all of them simulta- neously, keep the modems up-to-date with the latest firmware and/or PRL by updating them over the air, periodically log the modems’ Status parameters, and even graphically chart the logged parameters to see trends or other over time information. AceNet’s remote connecti
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Utilities for the Raven X Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven X activity which you can then send to AirLink support, erase the current configu- ration completely, and temporarily set the Raven X to a known configuration to aid in trouble shooting (SOS mode). FIGURE 5. Modem Doctor Raven X EV-DO for Verizon - User Guide, version 2.34 10
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CHAPTER 4 IP Manager and DNS If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, especially if the addresses aren’t static but change every time the modems connect to Verizon. If you need to connect to a modem, or the device behind it, it is so much easier when you have a domain name (car54.mydomain.com, where are you?). Reasons to contact the modem and/or the connected device: • Contacting a surveillance camer
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IP Manager and DNS Fully Qualified Domain Name A domain name is a name of a server or device on the Internet which is associated with an IP address. Similar to how the street address of your house is one way to contact you and your phone number is another, both the IP address and the domain name can be used to contact a server or device on the Internet. While contacting you at your house address or with your phone number employ different methods, using a domain name instead of the IP addre
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IP Manager and DNS Dynamic Names When an IP address is not expected to change, the DNS server can indicate to all queries that the address can be cached and not looked up for a long period of time. Dynamic DNS servers, con- versely, have a short caching period for the domain information to prevent other Internet sites or queries from using the old information. Since the IP address of a modem with a dynamic account can change frequently, if the old information was used (such as with a DNS s
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IP Manager and DNS *MODEMNAME: The name you want for the modem. *DOMAIN: The domain name to be used by the modem. *IPMANAGER1 and *IPMANAGER2: The IP address or domain name of the dynamic DNS server which is running IP Manager. Note: To use the name here instead of the IP, you need to have DNS set up in your Raven X (page 15). *IPMGRUPDATE1 and *IPMGRUPDATE2: How often, in minutes, you want the address sent to IP Manager. If this is set to zero, the modem will only send an update if the
