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Data Cable Modem
Model Number: U10C011
User’s Guide
Rev. 1.0
th
August 8 , 2003
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Contents 1. BEFORE YOU BEGIN ...........................................................................................................3 Understand the Cable Modem’s Features ....................................................................................................... 3 Contact Your Local Cable Operator ................................................................................................................ 3 Prepare Your Area for Cable Modem Installation.................
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1. Before You Begin Your new cable modem provides high-speed access to the Internet by an active Internet Connection through your cable service provider. This user guide describes how to set up and use the cable modem. Before installing the cable modem, you should read this user guide to ensure proper cable modem operation. Understand the Cable Modem’s Features Your cable modem has the following features to help you access and use the Internet: • Two-way design allows the cable m
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Prepare Your Area for Cable Modem Installation Before installing your cable modem, you should first prepare your area. To do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer. Be sure not to bend the cable as this may strain the connector and cause damage. 2. Ensure that the temperature in the room where the cable modem will be operating is between 0 and 40 °C (32 and 104 °F) Gather Supplied and Required Ite
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Be sure to follow the instructions provided for the port that you want to use. Using the USB port allows you to install the cable modem faster and easier than using the ethernet port, because you do not have to install and configure a network interface card (NIC). USB, however, only enables you to connect one computer to the cable modem. Using the ethernet port allows you connect multiple computers to a cable modem through the use of additional equipment that is not included. Plea
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3. You will see the following Welcome screen. 4. Click Next. You will see the following Start Copying Files screen. User’s Guide 6
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5. Click Next. You will see the following screen. 6. Click Finish. Now you can install the hardware. Installing the Hardware This section explains how to connect the cable modem to the computer, wall outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the cables a
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outlet or surge protector. 5. You are now ready to install the software drivers. Installing the Software Drivers This section explains how to install the software drivers that your PC requires for the cable modem to operate. Installing the Software Drivers in Windows 98 SE Operating System CAUTION: You must install the drivers located on the CD that ships with your cable modem. If you use the default Windows-supplied software drivers, you will not be able to properly install t
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3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen. 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following: User’s Guide 9
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5. Select the updated driver (Recommended) USB Cable Modem 351000 and click next. You will see the following screen. CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT proceed if USB Composite Device is displayed in the above window. Contact your cable provider for further assistance. User’s Guide 10
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6. Click Next. The computer automatically installs the necessary driver files. You may see the following screen 7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files. 8. After files copying is done, you will see the following screen: User’s Guide 11
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9. Click Finish to complete the installation. You will see the following screen. 10. Choose Yes to restart your computer. 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’s Guide 12
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Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen. 3. Select Automatic search for a better driver (Recommended) and click N
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4. Click Next. The computer automatically installs the necessary driver files. 5. Click Finish after the computer has copied the necessary files. You will see the following screen. User’s Guide 14
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6. Click Yes to restart the computer User’s Guide 15
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Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Insert the CD into the PC’s CD-ROM Drive and click Next. You will see the following screen. User’s Guide 16
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3. Select Search for a suitable driver for my device (recommended. Then select Next. You will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click User’s Guide 17
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Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen. User’s Guide 18
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7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. User’s Guide 19
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Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Choose the software automatically (Recommended). Click Next to continue. You will see the following screen. User’s Guide 20