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USB 598 Modem with
User Guide (Mac)
2131141
Rev 1.0
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USB 598 modem - User Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well‐constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data
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Preface Limitation of The information in this manual is subject to change without notice and does not represent a commitment on the part of Liability Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WI
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USB 598 modem - User Guide Trademarks AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra Wireless. Watcher is a trademark of Sierra Wireless, registered in the European Community. Sierra Wireless, the Sierra Wireless logo, TRU‐Install, TRU‐Locate, and the red wave design are trademarks of Sierra Wireless. Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries. ® QUALCOMM is a registered trademark of QUALCOMM Incorporated. gpsOne is a t
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Table of Contents Introducing the USB 598 modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 TRU-Install . . .
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USB 598 modem - User Guide Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Activating on a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Activation Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Watcher Basics . .
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Contents Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Initial lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Warning regarding the lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 When the modem is locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Locking the modem . . . . . . . . . . . . .
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USB 598 modem - User Guide 8 2131141
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1 1: Introducing the USB 598 modem • Welcome • Feature summary Note: This document applies to you, only if your wireless device is the • Package contents USB 598 modem from Sierra Wireless. • System components • Care and maintenance of your modem Welcome The Sierra Wireless USB 598 modem is a dual‐band wireless USB modem for cellular and PCS networks, and the GPS frequency band. The modem enhances the functionality of your mobile computing device by adding 2‐way messaging and high‐speed mo
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USB 598 modem - User Guide Some features described in this manual may not be supported by your service provider or may not be available with your network account. For details of the services and accounts available, contact your service provider. Wireless modem Once the modem is installed and configured, you can use it to connect to the CDMA network. You just insert the modem, start Watcher and allow it to authenticate your account on the network, then launch your Internet browser —you’re o
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Introducing the USB 598 modem CDMA 3G services The modem operates over a type of wireless network called CDMA(Code Division Multiple Access). CDMA3G technology provides a variety of connectivity features, depending on your service provider and account: � 1x‐EVDO Rev. A supports Internet connections with data rates up to 3.1Mbps (downlink from the network) and 1.8Mbps (uplink to the network). Average data rates are 450‐800Kbps (downlink from the network) and 300‐400Kbps (uplink to the netwo
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USB 598 modem - User Guide The modem has a microSD™ slot that can be used, with a microSD card (sold separately), for file transfer or storage. For more information, see “Using a microSD card” on page21. Package contents Your package contains the following items: � USB 598 modem � Quick Start Guide � USB extension cable � Laptop clip Note: To meet FCC (regulatory) requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used. To ins
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Introducing the USB 598 modem The USB modem The modem provides your computer with a connection to the CDMA wireless network. The modem fits into a USB slot available on most notebook and desktop computers. Every CDMA network operates on one of three radio frequency bands. As a dual‐band product, the modem operates on two of these bands (see page40), providing a wide coverage area. The modem drivers and enabling software The modem drivers and enabling software (Watcher) monitor and manage
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USB 598 modem - User Guide The procedure to configure (activate) your modem is covered in “Activation” on page23. The CDMA wireless network Note: More information about This is the worldwide infrastructure providing the radio CDMA networks is available on coverage that allows you to stay connected. Made up of radio the CDMA Development Group towers and a variety of network switches, routers, and servers, web site, www.cdg.org. the network is an interconnection of many service providers. Note
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2 2: Getting Started • The USB 598 software • Account activation and Before you can begin using the modem, you must: configuration 1. Insert the modem, to install the enabling software and drivers. 2. Activate an account and configure the modem to use your account (unless the modem has been pre‐activated). This section provides an overview of this process. The USB 598 software The modem comes with the following software: � Watcher application that you use to manage the modem and monitor your
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USB 598 modem - User Guide Your service provider may need to know: � The billing information to use to collect payment for your network usage. � The ESN(Electronic Serial Number) or MEID (Mobile Equipment Identifier) assigned to your modem during the manufacturing process. (The ESN or MEID is printed on a label on the modem and can be displayed in the software.) This number is used to help authenticate your account when you connect for service. You require from your service provider: � An
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3 3: Installation • System requirements • Installing the modem and software • Removing the modem • Using the USB extension cable and laptop clip • Using a microSD card This chapter guides you through the steps necessary to install the modem on a notebook or desktop computer. The basic steps are: 1. Insert the modem into the USB slot to install the modem drivers and software. 2. If the modem has not been pre‐activated, activate the modem (as described in “Activation” on page23). Before you
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USB 598 modem - User Guide Installing the modem and software To install Watcher and the modem drivers: ® ® 1. If your computer has an AirPort , AirPort Extreme , ® AirPort Express , or Bluetooth adapter, turn it off. (For instructions, see the user guide of your computer). 2. Remove the protective cap from the USB connector of the modem. Note: Do not forcefully insert the 3. Gently insert the modem into the USB slot. Alternatively: modem. This may damage the · You can attach the USB extens
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Installation 6. Read the agreement displayed in the “Software License Agreement” window, and click Continue. 7. Click Agree to accept the agreement and to continue with the software installation. 8. If the “Select a Destination” window is displayed, select a destination volume to install the software, and click Continue. 9. In the “Standard Install on ...” window, click Install. 10. If a window appears, prompting you to enter your password, enter your Mac password, and then click OK. 11. I
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USB 598 modem - User Guide To connect the USB extension cable and laptop clip: 1. Remove the protective cap from the USB connector of the modem. 2. Slide the modem into the laptop clip. 3. Connect the USB extension cable to the modem. Modem Laptop clip USB extension cable 4. Insert the other end of the USB extension cable into the USB slot of your computer. When the modem and the cable are properly connected, the LED indicator is lit (blue, or blinking amber). 5. Place the laptop clip, with